100 College Street
New Haven,
CT
06510
US
| Work from home flexibility
TELECOMMUTE
US
Posted: 06/02/23
2023-05-23
2023-07-02
Category: IT Business and Systems Analysis, Life Sciences
Job Number: 21241
Job Description
Position: Accounting Analyst
Location: New Haven, CT – Hybrid Onsite/Remote
Job Type: Contract
Duration: 12 months
Pay Range: $55-$56/hr
Job Description
The Business Analyst II is responsible for overseeing U.S. accounts receivables balances, exhibiting superior customer service qualities while maintaining compliance and adherence to the company's policies and control structure. This position will be a key member of a cross-functional team adding value to the global Order to Cash processes, including: the accounts receivable aging, reporting and analysis, customer relationships and business partner outreach.
Specifically, we are seeking an individual with the traits listed below:
- Motivated self-starter who is detailed, results and process oriented with a focus on effective and efficient improvements
- Strong collaboration and people skills, comfortable working with a cross-functional and collaborative team and effectively able to deal with all levels of personnel across geographies
- Organized individual with the ability to manage multiple priorities while maintaining high performance standards
- Superior problem solving and analytical skills and ability to work in a highly visible, deadline-oriented position and environment
You will be responsible for:
Accounts Receivable & Aging Analysis
- Monitor the accounts receivable of U.S. operations, identifying overdue balances timely
- Investigate historical data to identify and summarize payment application issues, unclaimed credit notes, etc.
- Develop reporting and analysis to track progress of accounts receivable collections and improvement to aging
- Attend key meetings, providing commentary and analysis of U.S. accounts receivable and customer aging status
Customer Service Focus
- Provide thorough and accurate documentation to customer accounts
- Contact customers with overdue accounts and attempt to collect the overdue amounts
- Resolve customer issues and complaints concerning billings
- Exhibit familiarity with laws related to debt collection
Business Partnership and Stakeholder Management
- Collaborate with third-party service organization and internal Global Finance Services teams throughout the Order to Cash process
- Function as the point for U.S. accounts receivables escalations or questions, whether from customers or internal
- Support the definition and standardization of global Order to Cash processes
You will need to have:
Minimum Requirements:
- Bachelor’s degree or higher in a relevant field (Management, Finance)
- 3-6 years of experience in similar roles
- Excellent interpersonal and organizational skills with ability to meet strict deadlines
Skills
- Highly self-motivated, driving for results
- Excellent communication skills, written and oral, including communication with customers
- Proven experience as a collection specialist or similar role
- Intermediate level with Microsoft Office Products
We would prefer for you to have:
- MBA/MSA
- Experience in Pharmaceutical/Biotechnology industry is a strong plus
- Experience with SAP preferred
#LI-Hybrid
Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.
