Application Services Category Manager

Hartford, Connecticut 06103

Post Date: 07/17/18 Job ID: 6860 Category: Project/Program Management

Position: Application Services Category Manager
Location: Hartford, Connecticut
Duration: 6 month
Interviews: Phone & In person
Local: Preferred 

Job Description           
  • Responsible for managing part of the Application Services Category complete Infrastructure category which includes the following areas of spend:
  • Application Development services
  • Testing services
  • Application support services
  • Other ad-hoc application services and consultancy
  • System integrator services
  • Responsible for category strategy and planning with focus on both sourcing and strategic supplier relationship management
  • Responsible for leading the end to end sourcing processes (complex and simple) for the category
  • Accountable for the successful commercial and contractual completion of sourcing projects
  • Required to work with stakeholders to gather requirements, develop sourcing strategies and make all necessary arrangements to ensure that cost, risk and service requirements are met
  • Required to develop a pipeline of sourcing activities in line with contract expiry dates, potential cost saving opportunities and new change projects
  • Accountable for ensuring consistent application of value levers
  • Articulate and disseminate agreed terms and key operational aspects of the contract (ensure all parties know what they have to do post transition).
  • Responsible for building relationships with key stakeholders in the Application Services category and prioritizing their needs
  • Demonstrating best practice across sourcing and supplier management disciplines
  • Responsible for ensuring that critical suppliers within the infrastructure category are identified and properly full benefits realization and risk management
  • Required to negotiate complex sourcing contracts with suppliers to achieve best value
  • Be expected to drive continuous improvement and innovation through supplier relationship management with strategic suppliers


Person Specification
  • Extensive experience in Application services sourcing, including dealing with complex offshore outsourcing relationships and complex system implementation deals
  • Impressive track record of progression within your IT sourcing career to date
  • Previous experience in supporting large and complex IT change programme needs (e.g. procurement of complex offshore outsourcing arrangements)
  • Previous experience in financial services (insurance preferred)
  • Excellent communication and stakeholder management skills
  • A self-starter who leads from the front on sourcing projects
  • Ability to communicate key commercial considerations and risks to stakeholders
  • Ability to work in a dynamic and growing organization where the control environment is maturing and where there is therefore a need to be flexible and pragmatic
  • Very experienced in reviewing and drafting service contracts, statements of work, software license terms and contract changes / variations.
  • Able to manage and prioritize a busy pipeline and work on multiple sourcing projects simultaneously
  • Degree-level education or MCIPS

James Henry
Technical Recruiter

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