Business Transformation Advisor Jobs in New Haven CT | IT Business and Systems Analysis Job Recruiters

Business Transformation Advisor

New Haven, CT | Fully Remote

Posted: 01/27/23 Category: IT Business and Systems Analysis Job Number: 17989

Job Description


Position: Business Transformation Advisor
Location: New Haven, CT
Job Type: Direct Hire
 

Job Description

Supports and executes enterprise-wide transformation including strategic business programs and operational projects as part of a business improvement services group.  Drives projects in conjunction with internal customers to support corporate initiatives resulting in top-line growth, better customer / employee experience and/or operational efficiencies. Participates in the following engagement activities and outcomes: project scoping, prioritization, and initiation; best practice research; data analysis; current state assessment; vendor analysis; future state solution design and recommendations; project execution; program and project management; organizational change management analysis and implementation; and post-execution review.

Core Responsibilities
  • Participate in and execute an enterprise-wide, large scale modernization program driving change in business capabilities through the implementation of new business processes and technology platforms. 
  • Focus on business capability and operating model changes, and organizational change management required to support modernization across the company
  • Provide planning, consulting and facilitation support to assess and prioritize improvement programs and projects.
  • Collaborates with stakeholders; collects, synthesizes and analyzes data; develops cost / benefits analyses and business cases; supports implementations and executes projects; creates executive presentations and reports; supports development of findings and recommendations.
  • Support operational improvement initiatives including processes, automation, robotics, workflow.
  • Conducts functional area reviews and data-driven analysis to identify and implement improvements across processes, productivity, roles and responsibilities, etc.

Essential Competencies
  • Professionalism/Personal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients

Skill Qualifications

Required:
  • Knowledge of target operating model design and implementation
  • Knowledge of and experience in organizational change management
  • Experience in consulting and program / project management preferred
  • Knowledge of and experience in the life insurance industry preferred
  • Ability to think strategically and critically
  • Experience with process analysis and improvement
  • Strong verbal and written communication skills and ability to work in a team-oriented environment
  • Functions with a high degree of independence – can identify, analyze and evaluate needs and problem solve
  • Ability to accept change easily and acts as a change agent
  • Digital/automation tools, CRM platforms, ERP platforms
  • Experience with strategy definition and implementation

Education and Experience Qualifications

Required:
  • Bachelor’s Degree in Business or IT
  • 2+ years as a client-facing consultant or in an internal consulting group within an insurer; 3-5+ years of total experience

Preferred:
  • Lean Six Sigma and program/project management experience

 
Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

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Nick Pierce

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