Client Delivery Specialist

Boston, MA | Fully Remote

Job Description

Position: Client Delivery Specialist
Location: Boston, MA or Remote
Job Type: Direct Hire

About Queen Consulting Group:

Queen Consulting Group has a fun, energetic, and team oriented environment. We place the utmost importance on treating our clients, consultants, job seekers, and internal employees well, with integrity and exceptional service. We are located in Faneuil Hall in Boston. The foundation of our company is built on a solid leadership team that brings many years of success in the industry, which has allowed us to experience tremendous growth over the past few years. If you are looking to be a part of something that is exciting, collaborative, and growing, and be in a position to make a huge impact with your contribution, this is the place for you!

We are hiring and training individuals for a Client Delivery Specialist role for support on one of our major Clients in the Boston area.

Come join a dynamic and growing company!

Responsibilities:

• Responsible for managing the Client and Recruiting relationships across the company
• Client communication and coordination regarding new open positions, candidate interview scheduling, consultant details, etc. 
• Administrative operations for vendor managed programs - supporting Account Management responsibilities.
• Fielding outgoing and incoming calls from job seekers
• Fielding outgoing and incoming calls from clients
• Providing customer support to Recruiters, Clients, Consultants, Candidates and the Account Manager.
• Set appointments and meetings for Senior Account Managers
• Respond to Recruiting and Account management needs quickly and efficiently
• Update database entries/maintain job records
• Other duties, as assigned

Here is what you need to succeed:

• Ability to work in the Boston (State Street) office daily
• Must have professional presentation skills, and strong written and verbal communication skills.
• Must be detail oriented and have the ability to multi-task.
• Ability to work with others within a team
• Basic computer skills and ability to learn new software quickly
• Strong Microsoft Outlook and Excel experience
• Strong ability to multi-task and work in a high pressure environment
• Very quick and efficient - strong ability to manage details accurately
• Bachelor's Degree – Required

Meet Your Recruiter

Tiffany Louie
Client Delivery Manager

Tiffany is the Client Delivery Manager for Queen Consulting Group, after joining QCG in 2012 as a Technical Recruiter.  Tiffany earned her bachelor’s degree from Boston University.

Tiffany loves to travel, has a golden retriever named Bennie (in honor of the song “Bennie and the Jets”), and she currently lives in Brookline, MA.

• (617) 723-5507
• tiffany.louie@queencg.com
• Connect on LinkedIn