Communication and Training Specialist - Omaha, NE

Omaha, Nebraska 68114

Post Date: 04/19/18 Job ID: 6522 Category: Professional

Job Title: Communication & Training Specialist
Location: Omaha, NE
Duration: 12 months
**Sample of work is required**
Must work onsite and must be able to interview in person


DUTIES AND RESPONSIBILITIES

Communication and Training
  • Prepares agenda items and communication material for a variety of meetings; prepares charts and statistical information as needed
  • Researches and drafts written content for internal newsletters, brochures, flyers, websites, and general communication materials.
  • Develops procedures, manuals and/or visual aids to meet objectives of his/her assigned area(s) of responsibility.
  • Develop and/or create software simulations, videos, podcasts, job aids, e-learning modules a range of alternatives to instructor-led training
  • Serves as a trusted resource and ensures communication and training materials, plans and/or programs reflect business needs and organizational readiness of his/her assigned area(s) of responsibility.
  • Proactively collaborates and communicates with appropriate internal/external stakeholders to address more complex communication and training gaps to optimize organizational performance.
  • Project Management
  • Supports and participates in collaborating with and leveraging key internal relationships, departments and divisions, to meet end-user needs
  • Uncovers issues and suggests and implements changes to procedures, processes and plans to increase operational efficiency and effectiveness
  • Actively contributes to the strategy of the project team
  • Articulates and advocates for the work of the project
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) or responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.

ADDITIONAL POSITION RESPONSIBILITIES
  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
  • Remains current in profession and industry trends.
  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
  • Performs other duties as required.

EDUCATION AND EXPERIENCE
  • 4 Year/Bachelors Degree (Degree in English, Communication, or Training Development preferred) or equivalent work experience (5-7 years of experience in lieu of Bachelors)
  • Functional knowledge aligned with area of expertise
  • Strong written and verbal communication skills are essential, including the ability to interact with general partners and other leaders of the firm
  • Demonstrates personal initiative, strong interpersonal and advanced project management skills
  • Demonstrates organization and time management skills to meet deadlines
  • Knowledge of Group Protection products and concepts, practices and procedures used in the industry highly desired
  • Skilled in the use of Microsoft Office applications and SharePoint
  • Knowledgeable in the use of e-learning tools
  • Demonstrated experience in virtual training methods including WebEx and video software preferred
  • Drives performance targets to completion

TRAVEL REQUIREMENTS
  • Travel Type: National Domestic
  • Travel Amount: up to 20%

LANGUAGE SKILLS
  • Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
  • Confident, comfortable communicator with strong written and verbal communication skills.
  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.
  • Demonstrated ability to communicate training needs using various communication methods such as computer based, interactive e-learning, traditional classroom etc.

REASONING ABILITY
  • Ability to analyze complex information and to evaluate the implications of a course of action or solution.
  • Ability to analyze information and to evaluate the implications of a course of action or solution.
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Define problems, collect data, establish facts and draw valid conclusions.
  • Evaluate trends in data or information.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

OTHER SKILLS AND ABILITIES
  • Ability to perform under stress in cases of emergency, critical or hazardous situations.
  • Ability to work with others in a team environment.
  • Demonstrated ability to identify and recommend processes improvements.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates strong leadership with proven ability to balance multiple projects and schedules in a timely manner.
  • Finds common ground and can gain collaboration among senior/executive management, colleagues and peers; can influence outcomes without directing or commanding.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.
  • Knowledge of curriculum development principles.
  • Work and be proficient with e-mail systems.

CERTIFICATIONS

No Licensure or Certification Required.

PHYSICAL DEMANDS
  • Must be able to lift up to 25 lbs
  • While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle & feel & talk, hear & see.
  • The employee is occasionally required to stand, walk & reach with hands & arms.
  • Employee must be able to work more than 40 hrs per week.

Additional Job Details: Samples of work should be submitted with candidate when submitted.

James Henry

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