Epic Orders Analyst II
149 Grove Street Boston, Massachusetts 02472
Position Title: Epic Orders Analyst II
Job Location: Boston, MA
Interview Expectations: Phone followed by In Person Interview
Local Candidate: Yes
Required Skill Sets: Epic experience, does not need to be Orders.
In this position you will:
• Mentor junior colleagues in the development of application and project management knowledge • Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project • Configure, build, test, and support the Epic implementation • Design processes with representatives from clinical or financial operations to ensure technology supports business processes • Independently manage your work to complete tasks based on clearly defined project milestones • Identify and escalate any issues/problems/delays that may adversely impact the project • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces • Acts as a liaison with all areas of the hospital using software application • Conducts regular meetings with hospital staff to determine future system enhancements • Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides
Qualifications • Bachelor’ s degree • At least 1-2 years of information systems experience, preferably in healthcare and with Epic (or relevant operational experience) • Ability understand and explain complex technical concepts in terms understandable to end-users • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs • Strong written communication skills, including project documentation and technical writing • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization • Demonstrated analytical and problem solving skills • Ability to be a team player; flexible, friendly, congenial and enthusiastic • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint • Ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training on dates specified • Personal transportation for local travel, possibly some occasional out-of-town travel in addition to the training commitment above, and a valid Massachusetts driver' s license • Participate in on-call coverage as assigned WORKING CONDITIONS • Physical demands include ability to sit more than six hours per day. • Ability to communicate via telephone, orally, and hear conversation more than 50% of the time. • Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.