Experience Researcher

Boston, MA

Posted: 07/18/19 Category: Other Job Number: 7065

Position Title: Experience Researcher

Job Location: Boston, MA

Interview Expectations: phone &  in-person

Local Candidate: No

Required Skill Sets: 1-2 yr UX research experience, ideally within digital agency setting, experience with eye-tracking research a plus

 

Job Description:

As an Experience Researcher, your primary task will be to work with all members of the team to deliver actionable insights based on primary UX research. We will also look to you to be a trusted research advisor to our clients. Our research team uses various methodologies on behalf of our clients to explore how users interact with current and proposed products. Typical responsibilities include helping to plan and conduct structured quantitative and qualitative usability research activities to elicit authentic user experiences, compiling research finding reports, and interacting with clients throughout the execution of projects.

 

Position Overview:
  • Contribute to the planning and execution of lab-based, field-based, or remote usability studies
  • Conduct heuristic evaluations & user interviews
  • Facilitate and manage focus groups and ethnographic research activities
  • Execute contextual inquiries, surveys, task analysis, and stakeholder/user interviews

 

Requirements:
  • 1– 2 years minimum prior UX research experience or degree in HCI, human factors, statistics, anthropology, sociology, cognitive psychology, or similar
  • Ability to work on multiple projects with tight deadlines simultaneously is essential
  • Excellent client management and interaction skills
  • Possess strong user-observation skills, ability to understand and apply user-centered design best practices and techniques
  • Portfolio, case studies, or examples of conducted research with resulting conclusions and recommendations
  • Attention to detail, ability to communicate well on paper and verbally to a variety of stakeholders
  • Team oriented, energetic, innovative, and self-motivated
  • Familiarity or experience with remote usability, indirect usability, and mobile testing a bonus
  • Experience with eye-tracking research is a plus

 

Nick DelSole
Technical Recruiter

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