Help Desk Support
100 N Greene St Greensboro, North Carolina 27401
Position: Help Desk Support
Job Location: Greensboro, NC
Interview: Phone & In person interview
Duration: 5 Months
- 1-3 years’ experience
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.