Help Desk Support Specialist - Hartford, CT
350 Church St Hartford, Connecticut 06103
Position: Help Desk Support Specialist
Job Location: Hartford, CT
- 1-3 years’ experience
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.