2900 Rocky Point Drive Tampa, Florida 33609
- Remote in to PCs to fix problems, Active Directory adds, Troubleshooting Windows 7/10, Password resets, Break/Fix, Laptops, Printers, etc.
- Individual will need to have excellent customer service/communication skills both over the phone, and in person.
- Must enjoy telephone support as that is the majority of the position with a small percentage of walk up for break/fix away from the phone.
- Trouble shooting skills every call, have good attention to details for note taking/entering tickets.
- Helpdesk support
- Comfortable providing support on the phone and in person
- Active Directory
- Very good analytical skills and attention to detail
- Excellent customer service skills
- Hospital experience a big plus
- Cerner or other EHR support experience a plus
Background check and drug test required.