IDM/IAM Support Engineer Jobs in Waltham MA | IT Support Job Recruiters

IDM/IAM Support Engineer

Waltham, MA | Work from home flexibility

Posted: 06/02/23 Category: IT Support Job Number: 20557

Job Description

Position: IDM/IAM Support Engineer 
Location: Waltham, MA - onsite 3x/week
Job Type: Direct Hire

Job Description
Job Profile Summary
  • The IDM_IAM (Identity Management/Identity Access Management) Support Engineer assists in planning and implementing the organization’s transition to a cloud-based Identity and Access Management system. provides technical support for the existing IDM/IAM system.
  • This support includes but is not limited to Perl programming, report writing, Linux system maintenance, data investigation.
  • Plans, implements, and documents optimal integration methods between disparate systems.
  • Maintains and supports the current Identity Management System and its integrations.
Disclaimer (in Summary): This generic job profile captures the typical major functions performed by incumbents in specific positions with this title. The specific duties and percentages of time may vary. However, most of the major job description functions should apply. Additionally, the minimum Education and Experience requirements are standardized across the organization.

Job Description
  • Assists in planning and implementation of the next generation of cloud-based Identity and Access Management systems. Integrate and migrate systems based on current industry best practices. Supports the current IDM system by ensuring uptime and performing maintenance of legacy IAM code base; triaging and resolving reported bugs within IAM systems. 20%
  • Investigate and resolve IAM problems escalated by other groups. Possess advanced technical expertise in applications using the LAMP stack, as well as other stacks (RHEL, Apache, MySQL, Perl, Python, Java, JavaScript, Tomcat). Execute LDAP, MySQL, and other queries. Demonstrates continuous proficiency in code base updates to include Perl, Python, LDAP, SQL, Google APIs, Linux (RHEL a plus), Apache, JavaScript, Modern web design, XML, JSON. 50%
  • Implements and manages multiple projects simultaneously to meet project and client deadlines. Responsible for collaborating with clients on business and functional requirements. Translate to development and technical requirements. Develops prototypes and reviews with clients.
  • Set and manage expectations for deliverables and timelines. Contribute to department goals and objectives. 20%
  • Write technical documentation to be used and reviewed by our technical team. Provide training, mentoring and code review. 10%
  • Physical/Environmental Demands: Office environment/no specific or unusual physical or environmental demands.
Job Requirements:
  • BS/BA plus 3-5 years of related experience
  • Additional related experience preferred
Additional Job Description
  • DM/IAM experience. Experience in higher education with some of the following: LDAP, AD, SQL, HTML5, CSS, JavaScript, Python, Java, PHP, Perl, Google APIs, RHEL, Apache, Tomcat, XML, JSON; SaaS, Cloud, AWS technologies; Boomi and Workday integrations.
  • Strong interpersonal, written, verbal and self-directed project management skills.
  • Ability to communicate and work well with faculty, staff and students.
  • Demonstrated ability to work effectively as part of a technical team and independently? ability to help develop technical and nontechnical functional specifications.
  • Knowledge of WCAG standards.
  • Bachelor's degree required, Computer Science preferred.


Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

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Amanda Gagnon

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