Manager, Application Development - Identity and Access

Greater Boston Area, MA 02421

Posted: 11/16/18 Job Number: 6761

Position:  Manager, Application Development - Identity and Access
Location: Greater Boston Area, MA
Full Time


Manages, organizes and controls the daily operations and activities of applications systems analysis and application developer personnel related to development activities for Identity and Access Systems Management. Responsible for managing projects of various sizes and complexity.


IT - Identity and Access Focus:
  • Lead a team of Software Engineers and System Analysts to deliver Identity & Access Management Solutions for all business units in North America
  • Provide leadership to a matrixed team in implementing and sustaining IAM solutions.
  • Promote standardization of IAM solutions throughout the enterprise.
  • Accountable for all operational activities of the IAM platform.
  • Owns responsibility for break-fix and management of production incidents.
  • Identify root causes of incidents and implement permanent corrective actions.
  • Manage routine maintenance & system administration activities including version upgrades, availability monitoring, configuration and, generation of reports.
  • Experience with Java and Database technologies is desirable.
  • Previous experience with Identity Management Systems (Oracle, IBM, ForgeRock, SailPoint etc) is highly desirable.
  • Developing and mentoring talent.
  • Experience with process improvement, automation design.
  • Experience managing vendors
  • Experience Delivering Technical presentations


  • Manages the development of software using various technologies to meet business requirements.
  • Manages all activities relating to the development, implementation, and escalated support of systems and projects and provides a single point of contact on projects. Takes projects from original concept through final implementation.
  • Creates and manages software development project plans, including strategic planning, milestones, and roadmaps
  • Monitors changes in business priorities and resolves conflicting demands of users and directs work assignments of database/programming/systems analysis staff. 
  • Responsible for feasibility studies, time and cost estimates, and the establishments and implementation of new or revised applications systems and programs.  
  • Provides technical guidance to technical team on all aspects of the software development life cycle.
  • Works collaboratively with business owners/stakeholders.
  • Maintains a successful relationship with other technical/development teams to coordinate the development, delivery, and ongoing support for software solutions. 
  • Develops and maintains effective leadership skills in technical team leads.
  • Performs technical risk assessment analysis.
  • Manages on-going development and support issue tracking and resolution. 
  • Performs postmortem to wrap up projects and take away lessons learned for continual improvement.
  • Supervises projects to ensure adherence to standards for system specifications, project plans, programming methodologies, system testing and documentation.  Reviews project deliverables.
  • Consults with and integrates system development and implementation plans with other internal IT technical support staff.
  • Develop long range plans to provide adequate use of current technology in support of business.
  • Directs the selection, review, cost justification, design and implementation of new systems and system modifications.
  • Provides overall direction and guidance in the design, development, maintenance, and enhancements of business applications and related technologies.
  • Develops long range plans to provide adequate use of current technology in support of business.
  • Prepares management activity and progress reports on all systems analysis and programming activities.
  • Provides direct formal supervision to department staff establishing mutual goals and expectations at the beginning of the appraisal year, providing continual informal performance feedback during the year as well as being responsible for the formal annual performance appraisal process for the employees. Responsible for functions related to recruiting, hiring, firing, and disciplinary action for the department staff.
  • Evaluates and recommends hardware and software requirements for applications under development, as well as for growth requirements of existing systems.
  • Enforces Service Level Agreements and service escalation process.
  • Maintains current knowledge of application development tools and techniques, and control and reporting mechanisms.
  • Assist with various projects as assigned.
  • Other duties as assigned.


  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Must be able to work extended hours as needed and limited overnight travel will be required as needed.


  • May be responsible for the direct supervision of various levels of Application Development staff.


  • Bachelor’ s Degree required; Advanced Degree desirable


  • 6 – 8 years’ related experience.
  • 3+ years’ supervisory or project/program management experience preferred.
  • Experience in a Health Care Informatics environment is desirable.
  • Experience with Java and Database technologies is desirable.
  • Previous experience with Identity Management Systems (Oracle, IBM, ForgeRock, SailPoint etc) is highly desirable.
  • Proven applications and technical knowledge of large-scale enterprise systems.
  • Analytical and problem solving ability, excellent interpersonal and communications skills, multi-tasking and project management skills.
  • Demonstrated track record of success and career progression.
  • Excellent presentation and communication skills required. Strong organization, project management, and process analysis skills essential.
  • An ability to negotiate vendor product features, functions, and schedules, on behalf of the company.
  • Must be able to read and comprehend complex technical documents.
  • Strong oral and written communication skills.

Brian Pedersen
Senior Technical Recruiter

Contact Brian today to learn more about this terrific opportunity with Queen Consulting Group!

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