Manager of Reporting
89 A Street Needham, MA 02116
The Hospital' s recent expansion has increased the demand for frequent, insightful, and sustainable data sharing and processing across the enterprise. To that end, the goal of this role is to manage all national reporting and operational data processes to support the operational and business leaders of the ACO and their teams. As a member of the analytics team, this role is expected to hit the ground running. The immediate need is to build-out new reports, while working to streamline the existing reporting infrastructure.
Prioritize reporting needs with key stakeholders. Provide transparency as to what is in the queue and timelines for delivery. This should include weekly reporting check-ins with appropriate stakeholders, to keep them apprised of the build-out of new reports, re-development of existing reports/processes that need to be streamlined, and any data issues/updates that impact their needs.
Work with direct staff and other resources throughout the organization to determine the best technical approach to each individual report or data process. Convene necessary SMEs across the enterprise in order to define appropriate logic and processes to support their business needs.
Implement a standardized QC process for all reports and data processes, to be used as a validation tool for new and existing reports. Develop transparent infrastructure for sharing these results.
Document all logic and processes for reports and other data support provided by the reporting team. This should include process documentation, data-flow diagrams, deliverables schedule, etc.
Develop members of the reporting team as technical and business SMEs of the reports they support. Create a process for cross-training across the team to accommodate coverage.
• Bachelor' s degree in Computer Science, Mathematics, Statistics or a related field
Years of Experience:
• 5-7 years of experience
Work Related Experience:
• 5+ years as report writer with increasing levels of responsibility
• One year of managerial experience preferred
• Healthcare experience preferred
• Qlikview experience required
• Focus on customer service and quality
• Understanding of healthcare operations
• Ability to assess and quickly prioritize competing requests