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Quality Assurance Tester

Hartford, CT | Work from home flexibility

Posted: 09/23/23 Category: Government, IT Quality Assurance Job Number: 22268

Job Description

Position: Quality Assurance Tester
Location: Remote
Job Type: Contract
Duration: 12 months

Our client has embarked upon a digital transformation to uplift the lives and well-being of our citizens, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the team, you’ll be part of a team extending the salesforce practice, salesforce solution adoption, governance, and operations creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then this is the place for you.

The agency needs the service of a Quality Assurance Tester. The candidate will serve in the capacity of a Quality Assurance tester will communicate a well-defined vision of how IT and the business will align and make sure that everyone if following the same principles, methodologies, and support activities per the direction of agency management. 

The specific focus of this candidate will be to ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable. In addition, this role is responsible for testing software applications and products to ensure they meet the quality standards and specifications set by the company or client. The role involves designing, executing and maintaining test plans, documenting defects, collaborating with the development team, and ensuring the overall quality and functionality of the software.

Specific Services Required:
In the role of the Software Quality Assurance Tester, the following services are required:
  • Work on all testing activities and testing all solution components as well as creating and maintaining required technical documentation.
  • Assist in the preparation of Quality Assurance planning
  • Assist in developing strategies for end-to-end system testing.
  • Assist in all testing processes involving the migration and integration of new and legacy technologies.
  • Assists in the development of testing blueprints, testing patterns, templates for best in class software testing and to ensure high levels of software performance.
  • Work with the Agile Team to establish goals and release quality while meeting requirements of projects.
  • Work with management to supply input for key testing decisions, as well as work estimation and resource planning.
  • Takes proactive escalation of system problems or design flaws to upper management before serious impact on ROI.
  • Defines, Documents and communicates the strategy with entire team.
  • Makes sure everyone is following the testing standards and strategies and using them correctly.
  • Responsible for communicating testing vision, strategy, and methodology to management.
  • Interface with the user(s) and sponsor(s) and all other stakeholders in order to determine their (evolving) needs.
  • Reviews and assists in defining the QA and UAT Testing Environments Configuration.
  • Reviews all system requirements, test scripts, test scenarios in order to create appropriate testing workflow. Ensures that this set of high-level requirements is consistent, complete, correct, and operationally defined.
  • Reviews software components and collaborates with development group, Product Owners, System Teams, and Operations to ensure best overall testing strategies, best practices and techniques for testing.
  • Interfaces with the design and implementation teams, so that any problems arising during QA can be resolved in accordance with the fundamental design concepts, and user needs and constraints.
  • Collaborates on a set of acceptance test requirements, together with the project teams, and the user, which determine that all of the high level requirements have been met, especially for the computer-human-interface.
  • Tests systems with functional tests, regression tests, load tests, ADA/508c/AWGA compliance, Cross Browser Compatibility, Mobile Compatibility.
  • Responsible for test case scenarios and testing for Agile Delivery Team to meet Acceptance Criteria
  • Develop QA test case scenarios developed by the Agile SCRUM teams.
  • Reviewing and analyzing project requirements, specifications, and user stories to ensure they are complete, consistent, and testable.
  • Designing and executing manual test cases to verify software functionality, user interface, performance, and other requirements.
  • Creating and maintaining test documentation, such as test plans, test cases, and test reports.
  • Reporting and documenting defects and issues found during testing, and tracking their progress through to resolution.
  • Communicating and collaborating with developers, product managers, and other stakeholders to ensure issues are resolved in a timely manner.
  • Participating in project planning and estimating efforts to provide accurate timelines for testing activities.
  • Performing regression testing to ensure that changes and fixes do not introduce new defects.
  • Providing feedback on the user experience and making suggestions for improvements.
  • Participating in continuous improvement activities to improve the efficiency and effectiveness of the testing process.
  • Staying up to date with industry best practices, new testing techniques, and emerging technologies.
  • Excellent communication, presentation, collaboration, and interpersonal skills.
  • Demonstrated ability to deliver business and technical value.
  • Must have very strong abstract thinking and problem solving skills.
  • Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:
An experience professional with demonstrating the following knowledge and skills:
  • 5+ years Experience with Test Strategies
  • 5+ years Experience with Agile Methodologies
  • 5+ years Experience with Software Testing Methodologies
  • 5+ years Experience with a Software Testing Team
  • Involved in a minimum of two large scaled Agile software development projects
  • Knowledge of Testing Tools
  • Knowledge of Web Application Testing, Regression Testing, Mobile Testing, Security Testing, Accessibility Testing, Web Service/API Testing.
  • Experience with testing in enterprise system integration projects and initiatives; understanding of and experience implementing enterprise integration patterns.
  • Thorough understanding of standard QA best practices in an Agile environment including authoring test plans and test cases, executing tests and tracking issues to closure
Additional Preferred Qualifications:
  • Experience with Test management tool Xray used to create, manage, and execute test cases.
  • Experience with Defect Tracking  in JIRA to log, track, and manage defects found during testing.
  • Experience with QA Functional test suites
  • Testing Experience with SalesforceTesting Experience with Power Apps
  • BS in Computer science, engineering, or technology-related baccalaureate degree from an accredited college or university, or commensurate experience.


Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

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Christina Plourd

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