Senior Systems Engineer

Melville , New York

Post Date: 07/17/18 Job ID: 6481 Category: Healthcare IT

Position: Senior Sys Engineer 
Location: Melville, NY

Optimizes the performance of servers and related systems in assigned technology specialty in support of customer business objectives and within established timelines

Duties and Responsibilities
  • Designs, deploys, maintains and monitors the infrastructure environment in assigned technology specialty and works within established project timelines
  • Installs, configures and supports hardware and software required to operate assigned technologies
  • Provides on-going maintenance including updates, patches and anti-virus updates
  • Provides second and third level operational support for issues escalated from the Service Desk
  • Performs Availability/ Capacity/ Performance analysis as assigned
  • Conducts performance monitoring, system health checks, trending analysis and capacity planning
  • Troubleshoots and resolves issues in assigned technology including hardware, software, operating system and application-related issues while maintaining Enterprise Service levels
  • Develops and maintains documentation related to technology installation, administration and maintenance and disaster recovery planning
  • Participates in change management and performance improvement programs for assigned technologies, as needed, including mentoring and educating lower level staff, as assigned

 

Qualifications
  • Bachelor’ s Degree in Information Science, Computer Science, Software Engineering or Business Administration, required
  • Minimum of five (5) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required

OR
  • High School Diploma, or equivalent, required
  • Minimum of twelve (12) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required
  • MCSE or CISCO certification, highly preferred

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