System Administrator

New Haven, Connecticut 06510-3326

Posted: 12/09/18 Category: IT Infrastructure Job Number: 7284

Position: System Administrator
Location: New Haven, CT
Local: Unspecified
Interview Expectations:  Unspecified
Required Skill Set: Understanding of firewall requirements needed for all Office 365 functions.

Job Description
  • Manage and monitor Office 365 services.
  • Document changes to the systems using change management best practices.
  • Maintain a highly secure system through proper configuration and system access monitoring.
  • Troubleshoot and resolve issues with user access to cloud services.
  • Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
  • Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework.
  • Assist with the creation of policies around the proper use of Office 365 services and support.

In Addition
  • Deep knowledge of Microsoft Exchange and its interaction with Active Directory.
  • Supporting Skype for Business and troubleshooting call quality issues.
  • Experience managing directory sync into Azure AD.
  • Supporting the sync and sharing of large volumes of data with OneDrive.
  • Advanced skills managing Office 365 using PowerShell.
  • Experience with Azure AD user management both for Office 365 and third-party services.
  • Exporting usage and licensing information through Office 365 reporting.
  • Understanding of firewall requirements needed for all Office 365 functions.
  • Deep understanding of supporting Office desktop applications.
  • Support of Office 365 mobile applications.

  • BS or BA in Computer Science, Information Systems or related field is preferred.

  • 3-5 years of experience.

James Henry
Technical Recruiter

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