VDI End User Computer Engineer

Boston, MA | Work from home flexibility

Job Description

Position:  VDI End User Computer Engineer
Location: Oklahoma City, OK
Job Type: Contract to Hire
Duration: 6 months+
General Description:
The Virtual Desktop Infrastructure (VDI) /End User Computer Engineer is responsible for assisting in the design, implementation, and support of virtualization systems and solutions for our Client, remote clinics, and office buildings. This position assists in the diagnosis and resolution of the most complex platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance, and support of systems security. Assists systems engineering, architecture, and leadership in the coordination, and communication for projects involving infrastructure solutions. This includes, but may not be limited to, the design, implementation, and deployment of various infrastructure technologies within the enterprise.

Essential Responsibilities:

• Designs and maintains master images for persistent and non-persistent desktops
• Maintain and troubleshoot Group Policy as it applies to virtual desktop management
• Engineering, documenting, delivering and maintaining the vSphere environment
• Maintain computer and user groups in Active Directory as they apply to virtual desktops
• Engineering, documenting, delivering and maintaining VMware Horizon View servers in accordance with customer specifications and security guidelines
• Diagnosing and resolving performance, security and/or technical challenges related to vSphere and Horizon View
• Performing requirements gathering and analysis of user workflows to integrate with Horizon View
• Participating in processes throughout all phases of the ITIL Service Lifecycle
• Keeps up to date on builds, patches and security fixes available for workstation Operating System
• Recommends and implements ways of improving our VDI architecture
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

General Responsibilities:

• Performs other duties as assigned

Minimum Requirements:

• Education: None required. Bachelor’s degree preferred.
• Experience: 3 or more years of VDI/End User experience required. Experience in hospital or healthcare environment preferred.
• Or equivalent combination of education and experience

Knowledge, Skills & Abilities:

• Experience in creating and maintaining VDI master images
• Experience with vSphere including vSAN and vCenter.Active Directory, Group Policy, and their use for managing user and computer objects
• Windows 10 Enterprise operating system features, settings and installation
• VMware App Volumes
• VMware Dynamic Environment Manager (DEM formerly known as UEM)
• vSAN
• vCenter
• vRealize for Horizon View
• Imprivata SSO/IDG
• Basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANs
• PowerShell proficiency
• Ability to shift priorities and manage change with a positive outcome
• Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation

Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

Meet Your Recruiter

Ellie Banholzer
Senior Technical Recruiter

Ellie is excited to discuss this opportunity with you! Contact her today to learn more.

• (617) 804-2495
• ellie.banholzer@queencg.com
• Connect on LinkedIn