<![CDATA[Queen Consulting Group, Inc.: jobboards]]> http://JOBS.QUEENCG.COM/ en-us <![CDATA[BI BSA]]> Position: BI BSA
Location: Greater Boston Area
Duration: 6 months plus extensions
Local Candidates only
Must be able to interview in person
Required: BI / data/reporting/analytics experience, strong spec writing/documentation. Healthcare or Clinical experience a strong plus but will consider without it


Description:

Seeking a Business Systems Analyst to work as part of a Business Intelligence team for a very large healthcare organization. This person will work closely with the users to help them determine what they are looking for. They will participate in design sessions with users, solution leads, and developers.

Requirements:
  • Business Systems Analyst with Business Intelligence project experience.
  • Ability to gather business requirements by working with users and product team as well as other Subject Matter Experts
  • Capable of owning and creating functional specs and has the ability to take functional specs from business and product areas, analyze, and create technical specs for developers.
  • Must have worked on BI projects in the past.
  • Capable of learning application UI and how that relates to backend data structures.
  • Should have experience with data visualization – graphic representation of the data
  • SQL skill sufficient to do data profiling, a plus
  • Excellent communication and presentation skills.
  • Strong Healthcare IT experience and/or working knowledge of Clinical Workflow a big plus.
  • Some Project Management exposure a plus
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Wed, 14 Mar 2018 00:00:00 EDT 0
<![CDATA[Business Analyst II]]> Position Title:Business Analyst 

Job Location:  Radnor, PA

Interview Expectations:  Phone and In Person Interview

Local Candidate: Yes

Required Skill Sets:


Business Analyst working in an agile team responsible for Lincoln Financial quarterly product releases (life and annuity product enhancements).

Key responsibilities / requirements.
o Work with the business and team members to write user stories in support of product enhancements.
o Partner with the scrum master and product owner to prioritize the backlog and coordinate with external groups.
o Perform UAT and coordinate UAT activities with the business
o Actively participate in all sprint ceremonies and work with the product owner to lead the planning and grooming sessions.
o Agile experience required
o Life and Annuity product knowledge desired. ]]>
Tue, 19 Sep 2017 00:00:00 EDT 0
<![CDATA[Business Analyst II]]> Position: Business Analyst  II 
Location: Radnor, PA 
Duration: 5 month contract with extensions 

+ Candidate must be able to work onsite at Radnor 5 days a week

Resume Requirements:
+ Resumes are to be Limited to 4 pages (resumes longer than 4 pages will be rejected/disqualified)
+ Please ensure that resumes are organized and well written

What the HM is looking for:
+ BA with 3-5 years of experience minimum
+Previous work with Digital/Marketing domains;
+Content Management Systems experience, highly desired
+Agile experience (at least 1 years of experience), required
+Previous experience Working in a POD environment, highly desired
+Strong communication and negotiation skills.

These Analyst will be working on a agile team in a Radnor based POD. Additional Job Details:
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Wed, 02 May 2018 00:00:00 EDT 1
<![CDATA[Business Analyst II]]> Position Title: Business Analyst

Job Location:  Radnor, PA

Interview Expectations:  Phone and in-person or skype

Local Candidate: Not required

Required Skill Sets:


+Previous experience with Retirement Plan or e-delivery is a PLUS+
+ Candidate must be able to work onsite at Radnor 5 days a week

Resume Requirements:
+ Resumes are to be Limited to 4 pages (resumes longer than 4 pages will be rejected/disqualified)
+ Please ensure that resumes are organized and well written

What the HM is looking for:
+ BA with 3-5 years of experience minimum
+Previous work with Digital/Marketing domains;
+Agile experience (at least 1 years of experience), required
+Previous experience Working in a POD environment, highly desired
+Strong communication and negotiation skills.

Core BA responsibilities
- These Analyst will be working on a agile team in a Radnor based POD supporting a retirement plan e-delivery project.
- Working with the PO to understand vision, the BA is responsible for writing user stories
- Running grooming sessions with the team to get the stories to DOR
- Running or assisting in the sprint planning / release planning sessions
- Assisting with PO approval via UAT review Additional Job Details:
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Thu, 10 May 2018 00:00:00 EDT 1
<![CDATA[Business Analyst III]]> Position Title: Vantage Business Analyst

Job Location:  Hartford, CT

Interview Expectations:  Phone and In Person Interview or skype

Local Candidate: Preferred not required

Required Skill Sets:

Description: 7+ years experience; Act as a liaison among stakeholders in order to understand the structure, policies, and operations of a department/unit, and recommend solutions that enable them to achieve its goals by bringing structure and formalization of requirements into the process. May include gathering business requirements, assisting in integration and acceptance testing, supporting the development of training and implementation material, participating in the implementation, and providing post-implementation support as well as responsibility for investigating business systems, identifying options for improving business systems, and assisting in bridging the needs of the business with technology. May also be called upon to develop project plans and provide project management skills. Additional Job Details: AGILE Knowledge a plus. Fusion Vantage system is required.
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Wed, 23 May 2018 00:00:00 EDT 1
<![CDATA[Business Systems Analyst Manager/Director]]> Defines the strategy of the Business Systems Analyst team, identifies capabilities required, and ensures capabilities are built, and promoted across the organization to increase departmental credibility and trust. Manage the Business Systems Analyst Team in collecting and analyzing moderate to complex information systems and business process solutions that support the development of IT systems to achieve strategic business goals. As the primary point of contact, the Manager, Business Systems Analysis overseas and consults on a variety of projects to ensure the attainment of our data management and software objectives, including implementation of business rules in software applications, data integrity, data security, and corporate wide availability of all corporate data. Key liaison between high profile clients and the Technology Teams. BSA Manager will monitor all in-flight projects, understand the industry trends to shape skills for the future, continuously iterating on best practices for the BSA capability.

Business Relationship Management/Cross Departmental Collaboration
  • Build strong relationships with Senior Management Team, AVP/Director-level leadership, as well as business Subject Matter Experts (SME) to improve customer support capabilities and trust in analyst capabilities.
  • Manage and provide direction to business systems analysts who interface with management, users, and clients.
  • Plans and implements BSA service strategy to support business and user needs.
  • Acts as major liaison with other departments to identify the business system meets the enterprise' s needs.

Administrative Management/Leadership
  • Supervise, hire, develop, coach, evaluate and mentor staff. Defines objectives, goals with team, performance appraisals, career development, etc. Holds associates accountable for work by setting expectations, achieving commitments, providing feedback and evaluating effectiveness.
  • Lead analysts in building center of excellent around analysis
  • Identify, develop, champion process, tools and system methodologies that are to be used throughout the organization and provide guidance and support to lower level analysts.
  • Serve as support to CIO in quasi-“ chief of staff role” - to define strategy, face off to senior leadership, serve as communicator to internal and external leadership

Strategist
  • Act as CIO’ s strategist to assist in staff planning, vendor management, process definition, and IT strategy definition
  • Represent CIO in leadership sessions as needed

BPM Methodology Practitioner
  • Understand business process management as means to analyze and define business needs and process.
  • Lead the identification of processes and data requirements driving the development of business process, data models; development of prototypes, mock-ups to visualize end user experience.
  • Ensure that business requirements are translated, simplified, analyzed and tracked from inception to production roll-out.
  • Using techniques such as sampling, model building and structured analysis, ensure the solution is efficient, cost effective and financially feasible.

Team Leadership with Ability to Serve as Individual Contributor: As Bandwidth Dictates, As Means to Coach/Mentor
  • Drive and improve the practice of Business Analysis discipline. Identify, select and implement best practices and techniques to gather, document, streamline, and improve business processes and business rules.
  • Ensure efficient and effective practice of facilitation sessions to elicit business requirements and business rules.
  • Lead solution discovery sessions with the client stakeholders and subject matter experts as a means to elicit solution requirements, both business and functional.
  • Contribute to the design and development of new systems, often working and consulting with Business Leaders, Developers and Architects to develop the optimal approach and solution.
  • Support project implementations and enhancements and troubleshoot production and project issues, and recommend corrective action to lead the resolution efforts.
  • Develop specifications, business rules, business use cases, diagrams and flowcharts for programmers to follow.

Knowledge of PMO Methodologies To Enable Adequate Prioritization of Requirements
  • Recommend and negotiate prioritization of requirements based on cost and business goals. Engagements involve a combination of platforms, processes, and technology.

QA Methodology Practitioner
  • Collaborate and coordinate with Quality Assurance staff to ensure full validation of functionality and performance according to the specifications and business rules. Secure fulfillment of requirements as discussed during scope sessions.
  • Ensures the appropriate Business Analysts assigned have the required knowledge and skills to deliver quality and timely solutions.
  • Initiate changes to the analysis and QA testing sections of our system development methodology.
  • Comfortable presenting in front of senior level executives
  • Able to drive consensus amongst clients and peers and influence them
  • A problem solver, fixer, and a creative thought leader
  • Leadership experience
  • Experience managing business systems analysts
  • Outstanding negotiation skills
  • Ten years related experience; or equivalent combination of education and experience.
  • Seven years of experience with collecting, documenting and analyzing business, systems, process and data requirements, including workflow analysis and design and data and business process modeling.
  • At least three years of software testing and software development lifecycle experience
  • Ability to manage, coach, develop and motivate a technical work group
  • Strong project management skills, including ability to set and adhere to project plans, meet deadlines, prioritize work, delegate and follow-up, an manage expectations
  • Strong written and verbal communication, including technical writing, and strong interviewing and conflict resolution skills
  • Ability to lead requirement gathering, systems design, and coordinate development and testing efforts required for project
  • Ability to understand and analyze complex systems and data
  • Must be innovative, creative, resourceful, and be a quick learner
  • Strong sense of urgency and be highly motivated
  • Ability to partner, build and manage relationships with external and internal customers
  • Strong computer skills, including Word, Outlook, Excel, MS Project, and ability to use various software applications and business analysis tools.
  • Experience using structured/relational databases, including SQL, ALM, and SharePoint preferred
  • Maintain and grow knowledge of the business systems analyst discipline and apply these principles to work projects.
  • Bachelor’ s degree
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Wed, 27 Dec 2017 00:00:00 EST 0
<![CDATA[Cadence Applications Analyst III]]> Job Profile Summary

The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst III is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst III functions as technical liaison and broker of services with various vendors. The Applications Analyst III acts as internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint. Must be competent to perform and integrate work at a high level within this job family and work at an in-depth level within the technical and clinical areas

Job Description

Associate degree required, Bachelor’ s degree

Preferred Certification:  Cadence, Prelude and Grand Central.   

Required: At least 3 -5 years of experience in either of the following: * Business application design, development, and installation, or * Significant healthcare background with demonstrated abilities in the applications arena. Additional experience desired: * Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. * Experience in the strategic use of technology in managing and growing a business. Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors. * Knowledge of the assigned business area' s products and processes. * Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. * Strong understanding of project management concepts and documentation in planning and implementing multiple projects in a cross functional environment. * Strong written communication skills, including technical writing. * Strong verbal communication skills across all levels and departments within the organization * Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. * Ability to solve problems often spanning multiple environments in a business area * Efficiently manage time to provide a high level of output * Understanding of how IT affects an organization and ability to link it to redesigned business process * Ability to be a team player; flexible, friendly, congenial, and enthusiastic. * HL7 knowledge is a plus
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Wed, 07 Mar 2018 00:00:00 EST 0
<![CDATA[Cerner Revenue Cycle consultant]]> Position:  Cerner Revenue Cycle Consultant (Solution Architect)
Location: Travel
Length: 6 months + extensions

Solution Architect:

Description: The Solution Architect provides venue expertise during client engagements. Using effective consulting and facilitation skills in meetings and events, the Solution Architect drives the client through workflow and solution design to achieve defined benefits.

Key Responsibilities (Levels 5-1)

 
  • Understands and consults on entire venue workflow, including all associated roles and operational/process metrics
  • Ensures that the solution is designed leveraging Cerner recommendations.
  • Provides expert domain knowledge, implementation approach, and workflow design within scope.
  • Articulates regulatory impact on venue
  • Successfully able to use analytics to drive end-user adoption.
  • Understands client value metrics for the project and can connect that with their venue.
  • Maintains a deep knowledge of solution, staying current on IP development and utilizes latest functionality and content on projects.
  • Works with engagement management for project planning / phasing, scoping and timeline projection.
  • Contributes in a leadership capacity to advance the project team by sharing knowledge capital and proactively identifying issues.
  • Maintains a high level of professionalism.
  • Coaches and develops Delivery Consultant(s) on project.
  • Performs other responsibilities as needed.
  • Works in accordance with corporate and organizational security policies and procedures. Understands personal role in safeguarding corporate and client assets.
  • Takes appropriate action to prevent and report any compromises of security within scope of role.
  • Follows Cerner policies, upholds professional standards, and performs all work in a manner respectful of others.

 

Key Metrics

 
  • Internal and External Client Satisfaction
  • Issue Management
  • Utilization/Billability
  • Build Quality
  • Design Quality
  • Deliverable Timeliness
  • On-time delivery of projects
  • Personal development and continuous learning
  • Contribution to solution collateral
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Mon, 19 Mar 2018 00:00:00 EDT 0
<![CDATA[Certified Coder]]> Responsibilities:
  • This certified coder  will be  reviewing and analyzing medical billing and coding for processing. 
  • They will be going through the documentation, coding, and updating of problem lists.
  • Receive and review patient charts and documents for accuracy
  • Ensure that all codes are current and active
  • Report missing or incomplete documentation
  • Meet daily coding production
  • Update and maintain document lists
  • Performs accurate charge entries
  • Ensure proper coding on provider documentation
  • Serves as resource regarding insurance resolutions and coding questions
  • Follows coding guidelines and legal requirements to ensure compliance with federal and state regulations
  • Performs additional duties assigned by Coding Manager as needed

Medical Coder Requirements and Qualifications:
  • Medical Coding Certificate; CPC
  • Maintain coding certification and attends in-service training as required
  • Strong medical coding experience
  • Understanding of medical terminology, anatomy and physiology
  • Ability to work independently or as an active member of a team
  • Strong computer skills in data entry, coding, and knowledge of Electronic Medical Record software; Microsoft Office Suite
  • Accurate and precise attention to detail
  • Ability to multitask, prioritize, and manage time efficiently
  • Excellent verbal and written communication skills
  • Goal-oriented, organized team player
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Mon, 19 Mar 2018 00:00:00 EDT 0
<![CDATA[Chief Information Security Officer]]> DESCRIPTION:

Under the direction of the CIO the Chief Information Security Officer (CISO) is responsible for planning, coordinating and implementing information security operations. The CISO will lead or participate in the development, enforcement, and maintenance of policies, procedures, measures, and mechanisms to protect the confidentiality, integrity and availability of information and to prevent, detect, contain, and correct information security breaches by aligning information security standards and compliance with statutory and regulatory requirements.

The CISO will also work with other IT leaders, including the Sr. Director of Technology to ensure that infrastructure design and implementation meets the security requirements of both the IT security team, corporate compliance, and corporate privacy officers. The CISO is also responsible for the development, maintenance, and execution of an annual security testing program as well as overseeing security evaluations on prospective vendors/partners.

The CISO also monitors security and privacy trends and coordinates with  risk management, legal, human resources, Health Information Management, and compliance departments to keep abreast of relevant laws and legislation (locally and nationally) to ensure that the security and privacy programs are updated when appropriate to maintain ongoing compliance.

The CISO champions information security efforts across the organization and serves as a content expert and educator for IT and other departments. 

ESSENTIAL RESPONSIBILITIES / DUTIES: 
  • Responsible for Information Security Program (ISP) development and implementation including
    • Identify protection goals, objectives and metrics consistent with organizations strategic plan
    • Incident response program development
    • Security awareness program development
  • Determine the acceptable level of information security risk in conjunction with senior management. Advise management on information security risks and appropriate course of action.
  • Conducts threats and vulnerability assessments to properly analyze the risks to information security and determines appropriate measures to effectively manage those risks
  • Work with management to prioritize security initiatives and spending based on appropriate risk management methodology
  • Manage the investigation of security breaches or potential breaches and assist with disciplinary and legal matters associated with such breaches
  • Work with outside consultants as appropriate for independent security audits
  • Participate in the evaluation, selection and implementation of security products and technologies
  • Develop enterprise education and communication plan.
  • Maintain deep knowledge of legal requirements and market standards of information security

EXPERIENCE: 

Seven plus years of experience in a large (over 2, 000 end users) Healthcare IT Enterprise required. 

KNOWLEDGE AND SKILLS:
  • Should have experience with auditing, and risk management, as well as contract and vendor negotiation.
  • Must have a solid understanding of information technology and information security.
  • Strong verbal and written communication skills.
  • Ability to articulate highly technical information into real world business impact at a senior management level and, conversely, ability to translate senior management business initiatives into actionable technical designs.
  • Must understand the unique requirements of security in a healthcare setting.
  • Familiarity with current Cybersecurity management frameworks
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Tue, 18 Oct 2016 00:00:00 EDT 0
<![CDATA[Clinical Informatics Specialist]]> Position: Clinical Informatics Specialist
Location: Melville, NY
Full Time
Must work onsite!


Description

As a Clinical Informatics Specialist you will provide enterprise or departmental information systems support to health system clinicians in support of clinical systems (Population Health, DSRIP/Medicaid) as assigned. You will evaluate, plan, organize and integrate information, computer and clinical sciences to optimize acquisition, storage, retrieval, management and communication of related clinical data, information and knowledge. You will also assess workflow related processes and requirements and facilitates system enhancements and modification to meet clinician requirements. Additionally you will recommend and implement approved system improvements.

Responsibilities Include:
  • Collaborates with management and clinicians in designing, implementing and maintaining clinical applications (i.e. Sunrise Clinical Manger, EMR, medication management systems, etc). Assists in the development of design specifications in support of new or modified clinical applications.
  • Documents current processes to establish a baseline for developmental improvements of future workflows and recommends and assists with implementing new and improved processes and workflows.
  • Acts as a liaison and represents the system users/customers in all project initiatives. Performs post-implementation monitoring of adoption and use.
  • Participates in interdisciplinary and process improvement teams to identify potential uses of the information systems and potential improvements in current use of systems.
  • Educates clinical and support staff to optimize information system/ applications and maintain integrity. Supports clinical staff to use technology in a manner which promotes patient safety, confidentiality and efficiency.
  • Coordinates data reporting and performs analysis necessary to support patient/clinical records, performance improvement and departmental decision-making.
  • Acts as a liaison to clinically related committees (i.e. Nursing Institute, Institute for Clinical Excellence, P and T committee, ect.) and staff to coordinate and communicate CIS projects and outcomes measurement. Facilitates ongoing enterprise CIS design and implementation associated with assigned clinical discipline policies and practices and QM standards.

Qualifications
  • Bachelor’ s Degree in Nursing, Pharmacy, Healthcare Management, Allied Health, Information Systems or related field, required. Masters Degree, preferred.
  • Current licensure as appropriate (i.e. RN, Respiratory Therapy, Pharmacy, or other related clinical license), required. Advanced clinical licensure (i.e. PA, NP), preferred.
  • Minimum of five (5) years directly related clinical experience, healthcare informatics or healthcare operations, including leadership, and/or education, required.
  • Current clinical practice, healthcare operations expertise and a strong customer service focus with ability to develop effective working relationships, required.
  • Current knowledge of clinical practices and related information systems and computer applications, required.
  • Demonstrated initiative, problem identification, resolution and analytical skills are essential, as well as excellent oral and written communication skills.
  • Maintains current knowledge of trends and advances in assigned clinical discipline and healthcare informatics as well as new developments in hardware and software technology.
  • Knowledge of population health management and care coordination workflow in hospital settings or vendor settings strongly preferred
  • Experience in CMS regulation (e.g. Bundle payment, DSRIP, Medicaid, strongly preferred.
  • Understanding of claims data and ability to articulate dataflow in care management context, strongly preferred.
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Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Clinical Pharmacy Analyst]]> Job Description

The Systems Analyst – Pharmacist role is accountable for analysis, building, testing and implementation of computer systems in a healthcare setting. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. The system implementation may be changes or new functionality within a site’ s current system or the implementation of the system at a new site. This is the second level of a three level career path.

Typically works with end users, managers, line management and senior management on efforts with a medium level of complexity. Incumbents in this role design system components, write specifications, estimate work, define solutions, perform system build and create system level documentation.

The Systems Analyst is viewed as a respected resource within the department and within the larger organization. Participation as a member of the On Call support team is required in this position

Required Minimum Knowledge, Skills, and Abilities (KSAs) 
  • 3+ years pharmacist experience; Hospital experience preferred.
  • 2-3 years Analysis and Design experience.
  • PharmD required.
  • Team Player.
  • Facilitation skills.
  • Problem solving skills.
  • Strong business acumen.
  • Demonstrated interest in Healthcare Technology and interaction with Electronic Medical Records.
  • Mastery of program development tools such as editors and configuration tools.
  • Proven ability to utilize knowledge of computer systems and data structures to develop system solutions.
  • Demonstrated experience and proficiency with MS Word, Excel, PowerPoint and Visio.
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Wed, 18 Oct 2017 00:00:00 EDT 0
<![CDATA[Cybersecurity Director]]> Position: Cybersecurity Director
Location: Greater Boston Area, MA
Full-Time

 

PURPOSE AND SCOPE:

The Cybersecurity Director establishes and maintains a security stance through policy, standards, architecture and training processes on products and services developed by the Global Research & Development (GRD) group. This role serves as a principal global owner of cybersecurity risk analyses and mitigation for hemodialysis and peritoneal dialysis medical device products and related services. Other tasks will include partnering with the existing corporate security governance policy and processes, collaborating with cross-functional project teams, and the selection of appropriate security solutions, and oversight of any vulnerability audits and assessments. This role is distinct from the corporate security scope. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Maintain clear and concise documentation for standard R&D security development practices that could be reviewed by regulatory bodies (policies, standards, guidelines and procedures).
  • Develop and maintain the Global R&D security architecture design, including coding guidelines and reviews.
  • Create and maintain the Global R&D security awareness training program.
  • Lead in steering the security program to adopt new and current laws and regulations around the globe (North America, Europe, Asia-Pacific, and Latin America).
  • Maintain up-to-date knowledge of the global IT security industry in regards to hemodialysis and peritoneal dialysis and related products and personal health information including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.
  • Select and acquire additional security solutions or enhancements to existing security solutions to improve overall security.
  • Assess the risk of new and current medical devices, treatment services, and digital solutions (Cloud-based services, Mobile Applications, IoT Services, etc.).
  • Ensure the confidentiality, integrity, and availability of the data residing on or transmitted to/from/through medical devices, treatment services, and in databases and other data repositories developed by GRD.
  • Partner with cross-functional project teams and other software and device engineering groups to influence the adoption of security standards and procedures.
  • Participate in investigations into problematic activity and provide on-going communication with senior management.
  • In the event of a security incident, lead Event Management coordination and communications to executives and appropriate stakeholders 
  • Participate in strategic software code reviews.
  • Oversee the design and execution of vulnerability assessments, penetration tests and security audits.
  • Perform regular security awareness training to ensure consistently high levels of compliance with security policy.
  • Coach, mentor, and foster teamwork, including on boarding new engineering staff members. 
  • Aligning and collaborating with fellow security professionals (CSIO, Protection/Security Law, etc.).
  • Develop and maintain Cybersecurity metrics and scorecard for senior management.
  • Other duties as assigned.

 

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Approximately 20% global travel required.

 

EDUCATION:

Bachelor’ s Degree in Computer Science, Information Security or Cybersecurity or related field

 

EXPERIENCE AND REQUIRED SKILLS:
  • 5 - 10  years related management experience in cybersecurity
  • Industry certifications
  • Management level
  • Certified Information Security Manager (CISM) - Preferred 
  • Practitioner-level - Pluses
  • Certificate of Cloud Security Knowledge, Security+, OSCP, CEH, CISSP (or Associate)
  • Knowledge and understating of Medical Device Regulation, Quality, and Design Controls (ISO 13485, ISO14971, FDA 21 CFR 820.30) Preferred.
  • Knowledge of a cybersecurity framework a plus (Ex. NIST SP 800, ISO 27000, NIST CSF)
  • Strong communication and presentation skills both across technical and non-technical audiences, both written and in-person.
  • Ability to partner with a diverse set of global groups
  • Proven record of establishing security policy, policy enforcement, proactive risk identification and solution mitigation.
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Thu, 15 Feb 2018 00:00:00 EST 0
<![CDATA[Data Analyst I]]> Position Title: Junior Data Analyst

Job Location:  Radnor, PA

Interview Expectations:  Phone and In Person Interview

Local Candidate: Preferred not required

Required Skill Sets:

+support various projects.
+local and non local candidates welcome.
+Location is Radnor PA (MUST SIT IN Radnor).
+ Work Schedule: 3 days a week. WFH 2 days AFTER 1st 30 days.
+ 6 month assignment with possibility of extension. Possibility of FTE for the right person depending on business need.
+ Industry experience is not required
+Interview will be 2 step: Phone and in Person.

1-3 years experience; supporting analytics needs to implement projects. Translating and acting on business KPI needs given to agile team. Understanding of analytics tools, practices and modeling (tools like Adobe, Tableau). Preparing Key Performance Indicators for review by agile teams and management. Working closely with business and IT teams translating business analytic needs into technical deliverables. Additional Job Details:
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Fri, 11 May 2018 00:00:00 EDT 1
<![CDATA[Data Analyst II]]> Position Title: Data Analyst

Job Location:  Radnor, PA

Interview Expectations:  Phone and In Person Interview or skype

Local Candidate: Preferred, not required

Required Skill Sets:

+support various projects.
+local and non local candidates welcome.
+Location is Radnor PA (MUST SIT IN Radnor).
+ Work Schedule: 3 days a week. WFH 2 days AFTER 1st 30 days.
+ 6 month assignment with possibility of extension. Possibility of FTE for the right person depending on business need.
+ Industry experience is not required
+Interview will be 2 step: Phone and in Person.

3-6 years experience; Supporting analytics needs to implement projects. Translating and acting on business KPI needs given to agile team. Understanding of analytics tools, practices and modeling (tools like Adobe, Tableau). Preparing Key Performance Indicators for review by agile teams and management. Working closely with business and IT teams translating business analytic needs into technical deliverables. Additional 
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Fri, 11 May 2018 00:00:00 EDT 1
<![CDATA[Data Integrity Specialist]]> Position: Data Integrity Specialist
Location: Boston, MA
Duration: 18 months
Must be able to work onsite
Must haves: Data Integrity, SQL, PL/SQL, database management


The ideal candidate should be a highly motivated and independent team player with understanding of Data Quality and Data analysis, advanced skills in SQL and PL/SQL, knowledge in modern Web technologies, background in Database Management and Integrity, QA and automated testing. Understanding of drug discovery process or prior experience in Biotech or pharmaceutical companies and willingness to rapidly learn database technologies on an AWS cloud would be a big plus.

Skills:   
  • Important aspect of Data Integrity Specialist role is to analyze assay data and metadata for the correctness, completeness, integrity and high quality.
  • Work to ensure that data flow properly across systems and databases, and is represented adequately in data reporting/visualization application so that it provides value to the scientific community.
  • Conduct fact findings to identify specific data integrity/ consistency issues. Document findings in appropriate system (such as JIRA, Nebula Confluence, SharePoint and others) and provide detailed analysis of the issues identified- where problems occur and why. Collaborate with the other teams as appropriate toward specific issues resolution.
  • Develop and/or execute large-scale proactive and on demand data quality assessments to validate consistency between source systems and various data warehouses. Develop recommendations to address Scientific Data Integrity issues and collaborate with data warehouse team to implement Data Integrity issues remediation.
  • Development and maintenance of automated tools data for Data Integrity and Consistency function.
  • Support scientific initiatives/projects/collaborations with the scientists in DAs, informaticians in developing complex queries, scientific data analysis, and issues with scientific data propagation throughout research data workflows.

Education:         
  • Bachelor degree in Technology or Computer Science or Bachelor degree on Biological Sciences.

Requirements:
  • Advanced Data analysis and Issue Troubleshooting skills.
  • Certified Oracle Developer and/or Oracle Database administrator. Advanced skills in SQL and PL/SQL. Working knowledge in database tools for data access and analysis (Toad, SQL Navigator). Knowledge in NoSQL databases. Understanding AWS cloud technologies, products and solutions is desirable.
  • Expertise in Java, Java script and Json is desirable
  • Basic knowledge and experience with XML and XSD.
  • Hands on experience in QA, Data Integrity and development of automated testing/ quality checks.
  • At least 2-3 years’ experience in pharmaceutical companies or biotech environment is desired.
  • Ability to rapidly learn systems involved in modern pharmaceutical research, understand their back-end databases and data flows between them as well as comprehending business requirements.
  • Proven effective communication skills, ability to collaborate with other IT groups; excellent customer service.
  • Ability to work independently and/or as a member of a team
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Tue, 15 May 2018 00:00:00 EDT 0
<![CDATA[Director of Enterprise Applications]]> Position Summary

This is a dynamic opportunity for a director-level professional looking to manage and drive fresh, innovative IT initiatives across a healthcare organization. Candidates need proven experience with applications, strategic planning and building high performance teams. Work with a small group of Project Managers and C-Suite executives. If you feel you meet these requirements and those listed below, please submit your application for immediate consideration.


Job Description

The Director of IT Enterprise Applications will lead and oversee the IT Enterprise Applications and Business Partner teams. Responsible for coordinating application evaluation and selection, IT project management and system implementations, systems analysis, software application development, web portal, system architecture, interface planning and management, and escalation support for end-user application support. Ensures yearly IT Enterprise Applications roadmap and strategy aligns with the larger organizational strategic deployment and execution processes.

The Director will act proactively to ensure that MPHC staffing and methodologies are adequate to meet the organizations tactical and strategic objectives.  The Director will promote a high level of IT staff customer service and support, development of relevant standards, and the appropriate deployment of technology in an on-going effort to maximize the return on MPHC’ s investment in people and technology.

Coordinate projects and assignments with the IT and MPHC Management Teams. Develop policies and procedures to ensure that IT meets MPHC management procedures.  Audit process performance and report metrics. 

Key Outcomes:

IT Applications - Work with IT staff and Management to develop and maintain standard methodologies for evaluating and selecting systems, managing projects, supporting applications, and developing software.  This is accomplished by:
  • Working with IT and MPHC Management/Staff and vendors of software/hardware/services to ensure that the appropriate approach, selection criteria, and contractual terms are applied.
  • Working with IT and MPHC management/staff to effectively implement, integrate, and maintain the software/hardware/services with the MPHC systems and architecture.
  • Ensuring that IT staff is effectively, and in a timely manner, providing MPHC personnel support and training.

Projects
  • Work with MPHC Management Team to proactively identify technology solutions that directly contribute to achieving corporation business strategies in a cost effective and timely manner.  Responsible for conceptualizing and managing technology solution projects by completing and meeting specifications, timelines and commitments.

Business Partners
  • Lead a team of high performing business facing program managers across multiple lines of business who have direct reports of their own.   Develop a tight partnership with the lines of business and collaborate with Senior Leadership on key IT initiatives.

Leadership and Management
  • Continuously seeking and assessing technologies to address existing and future MPHC enterprise needs.
  • Effectively communicating applicable technology solutions to IT staff and MPHC management/staff.
  • Advocates and empowers individuals and teams in continuing the departments LEAN processes improvement journey
  • Managing and coaching staff and managers to perform effectively, as a team, to support MPHC with an intense focus on customer service/support and proactive problem solving.
  • Managing the IT Applications team resources and staff activities to meet the objectives and clearly measurable performance standards set forth in the service level agreement between IT and customers.
  • Developing and managing within an operating and capital budget.
  • Ensuring that MPHC is maximizing its return on technology investments.

Education/Experience:
  • Bachelor’ s Degree required in MIS, CIS or CS, or combination of relevant education and experience (MBA or other Master’ s Degree preferred).  
  • 8+ years of applicable management and leadership experience in an information technology department. 
  • Background in the Healthcare and/or Health Plan/Payor industry is highly desired. 
  • Outstanding presentation, articulation, and relationship building skills are critical. 

Legal License(s)/Certification(s) required:

n/a

Direct Reports:

Managers and Individual Contributor level direct reports

Skills/Knowledge/Competencies (Behaviors):
  • Demonstrates an understanding of and alignment with Martin’ s Point Values.
  • Must have an in-depth, current knowledge of information technology, IT trends and strategies.
  • Must have strong technical management and leadership skills
  • Must have strong project management skills and preferred leading an IT PMO team/office
  • Demonstrated experience with Windows applications, client-server, and health care applications
  • Must have demonstrated experience managing application development projects
  • Must have a clearly demonstrated, successful track record with management of technical teams that have delivered on time and on specification technology solutions that meet business needs.
  • Ability to rapidly assess situations, develop alternatives and make sound decisions, based on the evidence at hand.
  • Must communicate clearly and present accurate and factual information to all levels of MPHC personnel.
  • Must be knowledgeable about best practices in healthcare IT and understand company objectives.
  • Must be an effective team leader and builder. 
  • Ability to design work processes around customer needs and expectations.
  • Ability to establish and maintain accountability.
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Fri, 01 Dec 2017 00:00:00 EST 0
<![CDATA[EHR Tester]]> Position: EHR Tester
Location: Boston, MA
Duration: 6  months + extensions
Must have strong computer skills. 


Job Description:

We are looking for an EHR Tester to join our team. This person will be do manual testing of our new EHR System.

 

Responsibilities:
  • Perform testing of solution to ensure they meet the company’ s needs.
  • This will include but is not limited to:
    • Testing textboxes
    • Testing Date fields
    • Filling out forms
    • Checking on a style guide – spelling, punctuation (driving consistency)
  • This person will be looking at the workflows and testing in different enviroments
  • Testing in the test environment for the Core built forms
  • Testing forms in the dev environment for the Vinfen built forms
  • Pushing out the corrections
  • Ensuring the features and functionality
  • Full UX experience - enter a client in from referral to discharge.

 

Skills and Experience:

Minimum Qualifications:
  • Strong process and quality orientation.
  • Superior oral and written communication skills.
  • Strong computer skills.

Preferred:
  • 1-2 years Manual testing experience.
  • Healthcare/behavioral health background preferred.
  • Bachelors is preferred but not required. 

 
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Fri, 04 May 2018 00:00:00 EDT 0
<![CDATA[Endpoint Security Specialist]]> Positon: Endpoint Security Specialist
Location: Remote 
Type: Perm - full time 
Must Have: 

  • EDR – endpoint detection and response technologies, includes products like Carbon Black, Crowdstrike,, etc. Probably going with FireEye. FireEye would be great, but any EDR tool is ok
  • Looking for someone with experience with a large scale deployment, implemented with a SIM or data repository. Building out policies and procedures for incident response.

Endpoint Security Specialist

The Endpoint Security Specialist  will be the lead in developing next-generation endpoint protection strategies, including the enhancement and introduction of anti-virus, malware protection, application whitelisting, and threat defense solutions within the network. Candidate must be a highly motivated and Senior Information Security leader who can support Endpoint Detection and Response (EDR) applications in conjunction with a SOC and operational teams to ensure cybersecurity service availability for all servers and workstations.

Job Requirements
  • Create and implement (ISO) policies for Endpoint Security solutions for and provide oversight for solutions used by other Business Units based on industry best practices.
  • Maintaining and measuring existing solutions to ensure on-going operational and security effectiveness with appropriate metrics.
  • Conduct troubleshooting, tuning, and application testing within the business, and lead deployment of any endpoint security solution.
  • Work with SOC and with SIEM owners to develop appropriate Incident Response procedures and ensure the collection of all required data.
  • Ongoing analysis and improvement of the architectural design, development of new roles based on job requirements, and continually enhancing and evolving the countermeasure policies in place.
  • Relevant skills include an understanding of business/technology risk, thought leadership in designing and executing cloud / technology controls that mitigate those risks, and ability to keep up-to date with the latest technologies and potential cyber-threats
  • Must have a strong knowledge and experience in the IT security space. 
  • Must be a self-starter and able to lead cross functional teams and deliver results with minimal supervision.
  • Interfaces extensively with functional users (security analysts) to assure the effectiveness of the solution and address escalated enterprise user concerns.
  • Maintain and measure endpoint security solution health.
  • Proactively monitor and provide service assurance for supported services.
  • Developing, automating, and maintaining EDR strategies.
  • May provide direction to peers or PM’ s leading projects for EP platform applications including ensuring delivery of business requirements and provide analysis and solutions for potential problems.
  • Identify and coordinate native host configurations to enhance security posture.
  • Consults other IT stakeholders within business lines to ensure alignment of initiatives and strategies.
  • Excellent interpersonal skills with the ability to develop cohesive working relationships with internal and external clients.

 

 

Endpoint Security Specialist Skills and Qualifications
  • BS/BA degree in related discipline desired (i.e. Computer Science or Computer Information Technology) or 7+ years equivalent experience in a related field
  • 5+ years of hands-on technical skills and experience with enterprise endpoint security solutions in large scale environments
  • Windows, Mac and Linux / Unix endpoint security solution knowledge and experience
  • Strong knowledge of the endpoint solutions landscape and capability from the leading vendors such as, Cisco, McAfee, Sophos, Carbon Black, FireEye, Crowdstrike, Tanium, and others
  • CISSP, Solution-specific technical certification(s)
  • Knowledge of, and experience applying activities associated with endpoint software agent evaluation, testing, troubleshooting, deployment automation, maintenance, and updates
  • Experience implementing and upgrading software on Windows/Linux platforms
  • Working knowledge of Powershell, GPO, or SCCM
  • Knowledge of malware analysis through 3rd Party connectors such as Palo Alto (WildFire) and Microsoft SCEP
  • Experience with Splunk/Logrhythym log analysis
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Tue, 27 Mar 2018 00:00:00 EDT 0
<![CDATA[Engineer - CloudScape]]> Position Title: CloudScape Engineer

Job Location:  Stamford, Connecticut

Interview Expectations:  Phone and In Person Interview or skype

Local Candidate: Preferred not required

Required Skill Sets:

Description: CloudScape Engineer:
* Oversee and assist with engineering design and technical changes required to support migrations from the EMC 20K & 40K storage arrays to NetApp in NADC, for server migrations from Ashburn / Atlanta into NADC & NADC2 and for migration of the ERP Financial systems from CenturyLink to NADC & NADC2.
* Provide technical expertise with regards to the following software and hardware: Windows operating system(s), Linux OS, ESX vSphere, Commvault, NetApp, NetApp Snap Mirror / SRM, EMC VMAX, EMC RecoverPoint, HP EVA (SAN), Cisco UCS, UCS Director/Manager, CloudCenter
* Work with the Workstream PMs to ensure coordination and integration of engineering activities required to complete Workstream deliverables.
* Liaise with Enterprise Architects, Domain Architects, IRM and other Engineering subject matter experts to determine technology solution alternatives and alignment/disruption to roadmap while addressing specific business and application needs.
* Provide Hosting infrastructure design services including technical assessments, IT standards compliance, hardware and software product selection.
* Review low level solution design for adherence to provided Architectural approaches and participate in service transition / quality gate reviews prior to go-live.
* Prepare and/or review runbooks and provide knowledge transfer as required for handover of operational support to partner suppliers.
* Work closely within the Hosting Engineering Team and with Operations to scale capacity and design solutions that meet operational standards for reliability and operational usability.
* Conduct Proof-of-concept (POC) tests to help determine the viability of new technologies.
* Create processes that streamline operational workflows and, where possible, leverages automated solutions to implement those processes.
* Coordinate with multiple hardware and software vendors to ensure service delivery meets SLA targets.
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Thu, 17 May 2018 00:00:00 EDT 1
<![CDATA[Epic Analyst]]> Position Title: Epic Orders Analyst II

Job Location:  Boston, MA

Interview Expectations:  Phone followed by In Person Interview

Local Candidate: Yes

Required Skill Sets:  Epic experience, does not need to be Orders.

Description:

In this position you will:

• Mentor junior colleagues in the development of application and project management knowledge • Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project • Configure, build, test, and support the Epic implementation • Design processes with representatives from clinical or financial operations to ensure technology supports business processes • Independently manage your work to complete tasks based on clearly defined project milestones • Identify and escalate any issues/problems/delays that may adversely impact the project • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces • Acts as a liaison with all areas of the hospital using software application • Conducts regular meetings with hospital staff to determine future system enhancements • Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides

 

Requirements:

Qualifications • Bachelor’ s degree • At least 1-2 years of information systems experience, preferably in healthcare and with Epic (or relevant operational experience) • Ability understand and explain complex technical concepts in terms understandable to end-users • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs • Strong written communication skills, including project documentation and technical writing • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization • Demonstrated analytical and problem solving skills • Ability to be a team player; flexible, friendly, congenial and enthusiastic • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint • Ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training on dates specified • Personal transportation for local travel, possibly some occasional out-of-town travel in addition to the training commitment above, and a valid Massachusetts driver' s license • Participate in on-call coverage as assigned WORKING CONDITIONS • Physical demands include ability to sit more than six hours per day. • Ability to communicate via telephone, orally, and hear conversation more than 50% of the time. • Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.
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Fri, 15 Dec 2017 00:00:00 EST 0
<![CDATA[Field Support Technician - Irving, TX]]> Position: Field Support Tech
Location: Irving, Texas
2 months contract


Summary:

The main function of the Field Support Technician role is to provide technical assistance to computer system users. A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.Job

Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
  • May install software or perform hardware testing at the users desk site.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees locally with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employees desktops/laptops.

Qualifications:
  • Associate' s degree in computer related field or equivalent training required.
  • 0-2 years experience required.
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
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Wed, 02 May 2018 00:00:00 EDT 1
<![CDATA[Field Support Technician - Kalamazoo]]> Position: Field Service Tech
Duration: 6 months
Location: Kalamazoo, Michigan
Must be able to work onsite / no remote work!

Summary:

The main function of the Field Support Technician role is to provide technical assistance to computer system users. A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.Job

Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
  • May install software or perform hardware testing at the users desk site.
  • Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees locally with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employees desktops/laptops.

Qualifications:
  • Associate' s degree in computer related field or equivalent training required.
  • 0-2 years experience required.
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
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Tue, 10 Apr 2018 00:00:00 EDT 1
<![CDATA[Field Support Technician - Wichita, KS]]> Position: Field Service Tech
Location:  Wichita
, Kansas
6 month contract to start
Must be able to work onsite!


Summary: The main function of the Field Support Technician role is to provide technical assistance to computer system users. A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
  • May install software or perform hardware testing at the users’ desk site. Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation. Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees locally with desktop issues, account issues, and access to various internal services. Troubleshoot software issues on employees’ desktops/laptops. Qualifications: Associate' s degree in computer related field or equivalent training required.
  • 0-2 years’ experience required
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
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Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Financial Analyst ]]> Position Title: Finance Analyst

Job Location:  Greensboro, NC

Interview Expectations:  Phone and In Person Interview

Local Candidate: Yes

Required Skill Sets:

Finance Analyst

Compiles and analyzes financial information for an organization. Develops integrated revenue/expense analyses, projections, reports, and presentations. Creates and analyzes monthly, quarterly, and annual reports and ensures financial information has been recorded accurately. Identifies trends and developments in competitive environments and presents findings to senior management. Performs financial forecasting and reconciliation of internal accounts. Strong excel user needed.
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Mon, 14 May 2018 00:00:00 EDT 1
<![CDATA[Help Desk Support]]> Position: Help Desk Support Specialist
Location: Greater Boston Area
Candidates must Interview In Person
Must work onsite 


Must have a Bachelor' s Degree!

Summary:

The main function of the Help Desk Technical Support role is to provide technical assistance to computer system users. A typical Technical Support representative is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform hardware testing remotely.
  • Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees, both local and remote, with desktop issues, account issues, and access to various internal services. Troubleshoot software issues on employees desktops/laptops.

Qualifications:
  • 0-2 years experience required.
  • A Bachelor' s Degree is Required
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
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Thu, 22 Feb 2018 00:00:00 EST 1
<![CDATA[IT Project Manager]]> Job Responsibilities: 

The IT Delivery organization provides a full-range of project and program management services focused on Information Technology.   We partner across teams and stakeholders to help deliver enterprise IT projects and programs of critical importance that directly impact revenue and continued viability.   We strive to deliver business value for our clients through program and project management services that enable consistent, on time, on budget, high quality results.   Our team members work collaboratively and apply their specialized knowledge and experience to help plan, execute and deliver projects and programs that innovate toward a technology-driven future, within an optimized technology portfolio aligned with business needs.

  Responsibilities:
  • Follow/enhance a  repeatable framework for a project structure to account for all IT required tasks
  • Develop detailed project plans for projects with clear identification of resources, dependencies, risks and milestones.
  • Develop detailed cost estimates for the project. Develop change management procedures for the project and milestone signoff criteria.
  • Drive integration project plans with clear metrics, operating mechanisms and regular updates to stakeholders.
  • Identify and manage project risks; escalate as needed for resolution. Improve project management processes and increase efficiencies
  • Manage relationships with cross-functional project partners/service providers
  • Demonstrate flexibility to assist / manage projects in multiple competency areas (Finance, Marketing, etc.)

Qualifications:
  • BS in Computer Science, Engineering or IT-related field, or equivalent practical experience.
  • 3-5+ years of experience managing projects and programs in IT
  • Demonstrated capability to manage cross-functional teams
  • Experience with ERP systems and leading Finance, Salesforce, Oracle and/or EDW application implementation projects.
  • Experience in technology  application development and system integration
  • Strong leadership and strong written and verbal communication skills
  • Demonstrated ability to manage multiple projects simultaneously
  • Confidence and presence
  • Good problem-solving skills
  • Familiarity with SDLC (Software Development Lifecycle)
  • Know when to solve and mitigate risk and know when to escalate
  • Capable of navigating complex and dynamic environment on a politically sensitive tightrope
  • Ability to discern order out of chaos
  • Skilled in integrating change management into program management methodology
  • Excellent computer skills: Word, Excel, Visio, Project, PowerPoint, MS Project
  • PMP and/or Agile certification is a plus

 
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Tue, 01 May 2018 00:00:00 EDT 0
<![CDATA[Manager, Marketing Services Delivery]]> Position: Marketing Services Delivery Manager
Location: Waltham, MA
Duration: 12 months to start plus extensions
Must be able to interview and work onsite


Summary: The Manager, Marketing Services Delivery is a trusted strategic business partner to Marketing, Customer Experience and internal customers. The Manager, Marketing Services Delivery is responsible for leading a cross-functional team in the execution and management of multi-channel and relationship marketing programs.

Primary area of responsibility is the marketing campaign execution process across all channels, ensuring communication delivery to the right customer, in the right channel, at the right time.
  • Working in tandem with the Sr. Manager-Marketing Services Delivery and partnering with stakeholders to develop and execute multi-channel programs.
  • Align to CRM strategy and assist overall team.
  • Campaign project management
  • Project budget development and tracking
  • Keeps stakeholders informed by preparing reports; participating in team meetings; interpreting information.
  • Continuous delivery of process improvements and operational efficiencies.
  • Measure performance against deadlines, expected results and best-in-class benchmarks.
  • Other duties/projects as assigned.

EDUCATION:
  • Bachelor’ s degree is marketing, communications, business, or related field is required.

EXPERIENCE AND REQUIRED SKILLS:
  • 3-5 years’ experience in marketing delivery.
  • Multi-channel marketing experience
  • Data management experience
  • Knowledge of campaign performance measurement
  • Knowledge of project management methodology
  • High attention to detail and strong organizational skills
  • Experienced in organizing webinars and conference calls – developing meeting agendas
  • Proven project management experience.
  • Ability to Thrive On in a fast paced, high-growth environment with changing priorities
  • Excellent written and verbal communication skills
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Fri, 11 May 2018 00:00:00 EDT 1
<![CDATA[NetApp Storage Engineer/Administrator (Enterprise Storage) - Greensboro, NC]]> Position: Netapp Storage Engineer / Admin
Location: Greensboro, NC
Duration: 6 months 
Must be able to interview in person and sit onsite
Must have NetApp experience!

  • 4-6 years of experience with Enterprise storage.
  • Will need to be able to install, support and architect enterprise storage solutions with NetApp storage as well as data migration activities with various NetApp tools.
  • Will include planning and multi-tasking while interfacing with business areas and partnering/collaborating with various other Infrastructure teams in IT.
  • Experience with data protection technologies and AWS cloud will be a plus.
  • Scripting skills with Powershell, Python, Perl are also a significant plus.
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Thu, 19 Apr 2018 00:00:00 EDT 1
<![CDATA[Principle Technical QA Lead]]> This is a very hands-on, technical QA position. The Principal Technical QA Lead will participate within software project development teams, as well as contribute to or lead priority QA team initiatives. This role should be equally as comfortable leading small QA teams (including manual testing focused QA engineers), and as the sole assigned QA engineer to a project. The Principal Technical QA Lead should be well acclimated to testing and delivering within a rapid release cycle environment.

This Principal Technical QA Lead will be the leader of technical software quality assurance initiatives at CRICO, participating in an agile team of software engineers focused on the Software Development Lifecycle of our applications ensuring high engagement and high performance in application delivery. Be part of a team where everyone is committed to delivering quality software on time and on budget including design, coding, testing, deployment and certification. The selected candidate must be well versed with QA methodologies, various levels and types of testing, and designing/implementing/executing front-end validation, ETL/Data, and, BO report automated tests.
  • Team with software developers early in the product development cycle to influence test design, and identify areas for implementing test hooks, to facilitate test, test automation efforts and ensure requirements are feasible.
  • Proactive and ongoing research of commercial and open source tools and utilities to ensure that test automation methods remain current and efficient.
  • Provide documentation on all test automation solutions, so that scripts can be mapped to the overall test plan, and so that less automation-knowledgeable staff becomes adept at executing and interpreting them.
  • Defining testing strategy and test automation strategies and managing the testing efforts of junior staff throughout a project/program lifecycle. Executing test plans and test cases ensuring that they meet provided requirements and technical design objectives.
  • Be responsible for effective automated testing of applications during the Software Development Lifecycle including design, implementation, and execution.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA activities internally and externally.
  • Develop and execute test cases, scripts, plans and procedures (manual and automated).
  • Diagnose defects and track them from discovery to resolution.
  • Provides reports to IS project teams and business partners on health and quality of projects, as well as necessary steps to remediate issues and raise overall quality
  • Coordinates activities of Quality Analysts and mentor Quality Analysts working offshore

Requirements:
  • Bachelor’ s degree or equivalent work experience
  • Total 8+ years of quality assurance experience with knowledge of software development.
  • Experience in mapping between business requirements and technology solution at detailed level of technical execution.
  • Experience in ETL, data warehousing, and report testing.
  • Experience in writing test automation scripts and maintaining test environments.
  • Experience in developing test plans, test cases, strategies and QA metrics in support of test execution.
  • Knowledge of QA practices, techniques, and methodologies.
  • Experience in working with distributed teams located offshore.
  • Experience in writing SQL commands and techniques for testing data and report output accuracy.
  • Knowledge of relevant SDLC (software development life cycle) methodologies.
  • Ability to manage team members and communicate effectively.
  • Ability to adapt to changing business needs.
  • Experience with ALM product for Automation testing is desirable.
  • Experience with Loadrunner product for Performance testing is desirable.
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Wed, 27 Dec 2017 00:00:00 EST 0
<![CDATA[Program Manager]]> Position: Senior Program Manager
Location: Remote, but must be able to travel up to 25%
Type: Full-Time


Description:

Seeking Senior Program Managers to lead very large, strategic, enterprise scale programs for a large healthcare organization. These programs are complex and high visibility in the organization. Seeking very senior resources that can work with high levels of leadership and multiple groups.

 

Requirements:
  • Sr Program Manager
  • PMP
  • Solid comm skills, present themselves to senior leadership team.
  • IT background helpful for some positions, but not necessary for all. Some projects are more operational.
  • Some Product Manager experience is a plus for some positions
  • Sharepoint
  • Healthcare industry experience

 
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Thu, 29 Mar 2018 00:00:00 EDT 0
<![CDATA[Project Manager III]]> Position Title: Project Manager

Job Location:  Hartford, CT

Interview Expectations:  Phone and In Person Interview

Local Candidate: Preferred not required

Required Skill Sets:

Description: 7-9 years experience; Responsible for the coordination and completion of projects or programs. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project. May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk. Additional Job Details: Insurance industry experience is a plus. AGILE Knowledge is a plus as well.
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Wed, 23 May 2018 00:00:00 EDT 1
<![CDATA[Project Manager III (Infrastructure)]]> Position: Project Manager III (Infrastructure) 
Location: Greensboro, NC
Type: Full-Time 


7-9 years experience; Responsible for the coordination and completion of projects or programs. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project. May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk. Additional Job Details: A wide degree of creativity and latitude is expected. Infrastructure, Data Center, and Mainframe is a major plus. Mainframe 5+ years' experience preferred.
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Tue, 08 May 2018 00:00:00 EDT 1
<![CDATA[Project Manager IV]]> Position Title: Senior Project Manager

Job Location:  Omaha, Nebraska

Interview Expectations:  Phone and In Person Interview or skype

Local Candidate: Preferred not required

Required Skill Sets:

10-12 years experience; Responsible for the coordination and completion of projects or programs. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project. May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.

o Secure a contract Sr Project Manager with the right capabilities for GP Converge Program and the Group Admin and Self Service Tracks, backfill/replace an existing contractor
* Experience with Agile projects and Agile concepts as well as Waterfall concepts
* Experience in managing and overseeing multiple complex workstreams with cross project and team intersection requiring complex project planning
* Prior PM experience with large scale packaged solutions/COTS Implementation that are business transformational in nature (i.e. SAP, Peoplesoft, etc.).
* Track record of success regarding driving project teams to target dates, keeping tight alignment to process and scope
* Experience in communications including status reporting to technical and business resources and executives up to the VP Level
* Experience in stakeholder/relationship management of business resources and executives up to the VP Level
 
]]>
Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Recruiter - Austin Texas]]> Position: Recruiter
Location: Austin Texas
Duration: 2 years plus
Must have a bachelor' s degree, HR degree is preferred


Description:

Summary:

The main function of a recruiter is to seek out, interview, and screen applicants to fill existing and future job openings and promote career opportunities within an organization. A typical recruiter is responsible for finding new talent to bring to an organization.

 

Job Responsibilities:
  • Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
  • Perform searches for qualified candidates according to relevant job criteria, using computer database, networking, Internet recruiting resources, cold calls, media and employee referrals.
  • Interview applicants to obtain information on work history, training, education and job skills.
  • Prepare and maintain employment records.
  • Contact applicants to inform them of employment possibilities, consideration, and selection.
  • Inform potential applicants about facilities, operations, benefits, and job or career opportunities in organizations.

 

Skills:
  • Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage one’ s time.
  • Basic knowledge of legal policies and procedures related to hiring practices and other work related activities.
  • Basic knowledge of principles and procedures for personnel recruitment, selection and training.
  • Basic knowledge business and management principles involved in strategic planning.
  • Previous experience with computer applications, such as Microsoft Word and Excel.
  • Education/Experience: Bachelor' s degree in human resources or equivalent training required. 0-2 years’ experience required.
]]>
Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Recruiter II]]> Position Title: Recruiter

Job Location:  Radnor, PA or Omaha, Nebraska

Interview Expectations:  Phone and In Person Interview

Local Candidate: Yes

Required Skill Sets:

As a Recruiting Consultant, you will have responsibility for full life cycle recruitment including partnering with hiring managers in our Group business to define talent needs, in-depth talent sourcing including leveraging multiple recruiting sources, social media and internet sourcing techniques to proactively source active and passive candidates, effectively screening talent, and ensuring a smooth on-boarding process.

Responsibilities

Relationships
*Partner with hiring managers to define their talent needs and job requirements in order to ensure internal and external job descriptions and postings are on target to attract highly qualified candidates
*Build and maintain effective relationships with the HR Community, including peers on the Recruiting Team
*Build rapport with prospects and candidates to identify their key motivations and requirements to make a career move

Sourcing
*Collaborate with recruiters, hiring managers, and senior management to develop and execute sourcing plans. Provides hiring managers with a service-level agreement establishing clear expectations and understanding of items such as position requirements, sourcing methods, and cost and task owners.
*Implement creative and innovative sourcing methodologies to solve problems and deliver out of the box solutions
*Leverage all existing sourcing tools and resources to drive active and passive candidates to current open requisitions

Talent Pipelining
*Develop and maintain a viable pipeline of diverse talent. Leverage multiple recruiting resources and internet sourcing techniques to identify and engage active and passive candidates, including databases, search engines, job boards/aggregators, social media, professional organizations, and community associations.
*Support diversity and inclusion recruitment strategies to ensure a diverse talent pipeline
*Serve as a subject matter expert in the area of talent attraction

Interviewing
*Screen and assess candidates against specific selection criteria
*Manage the interview process to include: individual interviews and group interview events, ensure that the hiring team is properly prepared and candidates are thoroughly evaluated and have a positive experience
*Process Improvement
*Contribute to Recruitment Team initiatives including consistently exploring new and innovative approaches that improve Lincolns employment brand, client service delivery, and quality of hire
*Effectively promote Lincoln Financial Group brand across numerous markets and professional communities

Requirements

Education
*Undergraduate degree or 4+ years of comparable work experience.

Experience
*3-5 years of progressive experience in full-cycle corporate and/or search firm recruiting environment that directly aligns with the specific responsibilities for this position.
*Experience pipelining and recruiting non-exempt roles
*Experience in a high volume recruiting environment preferred
*Knowledge of full lifecycle recruiting including, but not limited to, successfully sourcing a diverse range of talent, qualifying, interviewing, networking, assessing, salary negotiation, relationship management, and due diligence.
*Strong organizational, time management, and process management skills necessary to maintain high-volume workload.
*A demonstrated track record of consistently meeting and/or exceeding performance expectations.
*Possesses a bias for action and avoids workplace distraction.
*Drives performance targets to completion
]]>
Mon, 07 May 2018 00:00:00 EDT 1
<![CDATA[Research Specialist - Hartford, CT]]> Position: Research Specialist / Admin
Location: Hartford, CT
Duration: 12 months, with strong possibility to convert to full time


The Role

You will be responsible for performing enterprise searches of customer policies, contracts and accounts to determine if a benefit may be due.   You will provide consistent, high quality service and accurate information to internal and external customers

Responsibilities
  • Utilizes multiple administration systems across all lines of business to determine if a policy holder has a benefit due
  • Performs data entry into the workflow documentation system, meeting departmental quality and production standards
  • Orders files from offsite locations and reviews files to identify key data needed to perform a search
  • Able to work independently within a high production team environment
  • Adheres to privacy regulations and maintains customer confidentiality
  • Strong written communication skills to respond to customer inquiries concerning their coverage
  • Adjust and adapt to all aspects of the business in an ever changing work environment, while understanding goals, how they are measured, how to reach them, and work with others as necessary to achieve these goals

Education
  • Undergraduate degree or comparable work experience

Experience
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations.
  • Possesses a bias for action and avoids workplace distractions
  • Drives performance targets to completion.

Proven ability to be proficient with multiple systems and processes in a fast paced environment
]]>
Fri, 06 Apr 2018 00:00:00 EDT 1
<![CDATA[SAP Concur Consultant]]> Position: SAP Concur Consultant
Location: Waltham, MA
Duration: 2 months
Must be able to interview and work on site. 


Description:

Responsible for working with our client’ s IT team who are implementing Concur’ s product and service offerings (Concur Expense, Concur Invoice and Concur Request).

The consultant is expected to establish a positive relationship with each client and to seek to understand the business requirements related to their integration. You are also responsible for implementing and supporting appropriate integration solutions based on Concur Web Services APIs and Native Integration.

Responsibilities:
  • Analyze client configuration requirements and deliver solutions according to App & Web Services’ s team procedures and best practices.
  • Experience with Middleware like SAP PI/PO and/or SOA based implementations, experience with NetWeaver gateway as proxy server for Concur native integration.
  • Effectively interface with external clients and internal teams while demonstrating excellent written and verbal communication practices.
  • Ensure configuration inquiries are promptly addressed and solutions are completed accurately and on time.
  • Maintain a current and thorough understanding of Concur Travel and Expense.
  • Configure Native Integration between ERP and Concur is a must. Concur integration using NetWeaver gateway is essential for the success of the implementation
  • Contribute to the development of configuration best practices and contribute to team training and development efforts.
  • Complete other activities and duties as needed.
]]>
Fri, 11 May 2018 00:00:00 EDT 1
<![CDATA[SW Development PM (R&D)]]>  

Position:  SW Development PM
Location: Greater Boston Area
Duration: 3-6 months, Contract to Hire
Candidates must be local
Must be able to interview in person
Must be able to work onsite. 
Required:  SW Dev experience, R&D a plus, healthcare or med device a plus


PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • A seasoned, experienced professional with a full understanding of engineering project management, resolves a wide range of issues in creative ways.
  • Leads complex R&D projects across all phases of planning, implementation, and production readiness and support.
  • Creates, optimizes, and drives structured schedules and project plans. Sets and meets deadlines with quality deliverables, effectively adapting and modifying plans based on changing conditions or data.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Networks with senior internal and external personnel in own area of expertise.
  • Normally receives little instruction on day-to-day work, general instructions on new assignments.
  • Acts as a subject matter expert for engineering project management activities.
  • Represents the R&D teams as core team member in the cross-functional program teams.
  • Collaborates across all the functional areas (R&D, Marketing, QA/QC, Regulatory, Clinical, Operations, Service and others) necessary to insure successful project completion and delivery.
  • Anticipates, identifies, documents, and manages key program risks; proposes and drives appropriate mitigation and contingency plans.
  • Prepares project dashboards and communicates progress clearly across organizational boundaries and levels from individual contributor to senior executive.
  • Plans resource requirements and negotiates Core Team resources with R&D functional managers; assist Core Team Members in negotiating extended team staffing.
  • Leads teams to define and prioritize scope, objectives, and requirements.
  • Assist Core Team Members in resolving extended team and functional issues.
  • Builds effective relationships with core and extended team members, functional managers, senior management, and customers.
  • May provide assistance to lower level staff with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
  • Assists with various projects as assigned by a direct supervisor.
  • Other duties as assigned.
  • Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

 

 

EXPERIENCE AND REQUIRED SKILLS:
  • Minimum 5 – 8 years of related experience in product development and/or project management, preferably in the medical device industry; with a Master’ s Degree 3 years of experience required.
  • Must be proficient in the use of Project management tools to develop schedules, allocate resources, and track progress.
  • Excellent leadership skills and experience leading high-performance technical teams.
  • Effective written and oral communication skills.
  • Outstanding track record driving projects to completion on time, within budget and in high quality.
]]>
Fri, 09 Feb 2018 00:00:00 EST 0
<![CDATA[Scrum Master - Radnor, PA]]> Position: Scrum Master
Location: Radnor, PA
Duration: 6 months to start
Must be able to interview phone or in person


GENERAL PURPOSE OF JOB

This position will provide subject matter expertise and direction on complex projects/initiatives for his/her assigned area(s) of responsibility to ensure Scrum theory, practices, and rules are understood and enacted. The Scrum Master will support two or three scrum teams within a fast-paced application development environment while adhering to Scrum principles. S/he will lead complex large scale and/or enterprise-wide Agile programs and coordinate with various program support teams.

DUTIES AND RESPONSIBILITIES
* Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
* Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
* Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.
* Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for his/her assigned area(s) of responsibility.
* Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability of his/her assigned area(s) of responsibility.
* Leads multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.
* Practices and promotes Lincolns specialized Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.
* Identifies dependencies and removes impediments to project progress, identifies areas of risk, and develops and implements complex mitigation plans.
* Facilitates core Agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).
* Develops metric reports on project status, budget, schedule, and Agile metrics such as velocity and cycle time.
* Manages internal and external communication, improves transparency, and communicates information throughout the organization.
* Leads collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.
* Interfaces and effectively communicates with business and technical resources.
* Synchronizes with non-technical teams to deliver releases smoothly.
* Identifies key cross-functional issues and project synergies; provides guidance with complex project issues.
* Collaborates effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned complex projects/programs.
* Acts as a primary communication hub between the various functional departments and the software development team to foresee risks, formulate plans, and organize activities to ensure sprints are completed on time.
* Contributes to the software development process improvement initiatives and associated documentation, and provides valuable guidance to peers based on process/product knowledge and scrum experience.
* Ensures clear communication and organization of the team(s), along with maintaining the core scrum artifacts and facilitating the core scrum ceremonies.

ADDITIONAL POSITION RESPONSIBILITIES
* Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
* Remains current in profession and industry trends.
* Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
* Performs other duties as required.

EDUCATION AND EXPERIENCE
* 4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in IT or related business field (Minimum Required)
* 5 - 7+ Years of experience as a scrum master leading multiple software development project teams to deliver high-quality software solutions using Agile techniques (Required)

TRAVEL REQUIREMENTS
* Travel Type: National Domestic
* Travel Amount: up to 25%

LANGUAGE SKILLS
* Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
* Confident, comfortable communicator with strong written and verbal communication skills.
* Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.

MATHEMATICAL SKILLS
* Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.
* Works with mathematical concepts such as averages and/or variances.

REASONING ABILITY
* Ability to analyze complex information and to evaluate the implications of a course of action or solution.
* Ability to analyze information and to evaluate the implications of a course of action or solution.
* Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
* Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Define problems, collect data, establish facts and draw valid conclusions.
* Evaluate trends in data or information.

OTHER SKILLS AND ABILITIES
* Ability to perform under stress in cases of emergency, critical or hazardous situations.
* Ability to work with others in a team environment.
* Demonstrated ability to identify and recommend processes improvements.
* Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
* Demonstrates strong interpersonal skills with a collaborative style.
* Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
* Finds common ground and can gain collaboration among senior/executive management, colleagues and peers; can influence outcomes without directing or commanding.
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Successfully completes regulatory and job training requirements.
* Thorough understanding of multiple SDLC methodologies with an emphasis on Agile.
* Experience managing multiple teams simultaneously in an Agile environment, including onsite and remote team members.
* Experience managing product and sprint backlogs, and executing effectively and efficiently using Agile techniques such as Scrum or Kanban.
* Ability to run sprint retrospectives and provide constructive feedback to teams regarding estimates, activities and process improvement.
* Strong experience in managing custom software development projects/programs.

CERTIFICATIONS
* Scrum master certification (CSM) is required
* Team coach certification (CTC) is preferred

PHYSICAL DEMANDS
* Must be able to lift up to 25 lbs
* While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle & feel & talk, hear & see.
* The employee is occasionally required to stand, walk & reach with hands & arms.
* Employee must be able to work more than 40 hrs per week. Additional Job Details:
]]>
Tue, 03 Apr 2018 00:00:00 EDT 1
<![CDATA[Senior Automation Engineer]]> Position: Sr. Automation Engineer
Location: Boston, MA
Duration: 16 months
Required:  VRA, VRO, JavaScript, Power shell


The Automation Engineer is responsible to quickly and accurately analyze and understand the automation needs, create a technical solution based upon deep technology expertise, industry knowledge, automation experience and creative, collaborative thinking.

This role is responsible for defining and designing solutions, documenting and communicating these solutions and building consensus around the solution.

This role requires technical expertise in multiple automation and management platforms such as: Chef, Puppet, vRealize Automation (vRA), vRealize Orchestrator (vRO), Solarwinds, Elasticsearch Logstash Kibana (ELK).

Skills:   
  • Develop automated workflows for the Informatics infrastructure
  • Based upon experience and industry knowledge, the Automation Engineer is responsible for developing and maintaining a portfolio of automation tools leveraging several technologies, primarily vRA, vRO and Chef.
  • The Automation Engineer is responsible to align the technology solutions with business requirements to ensure customer success.
  • Provide technical/industry knowledge to guide solution development
  • The Automation Engineer should have experience building and deploying automated solutions.
  • Responsible for maintaining knowledge of the IT industry and different technical solutions.
  • Manage technical evaluations, POCs and make technology recommendations
  • Provide technical leadership
  • Provide technical leadership to other development teams to build collaborative solutions.
  • Effectively Analyze Technical Problems
  • Effectively gather requirements from all appropriate sources
  • Analyze existing solutions to understand existing performance and functionality
  • Develop clear and accurate documentation of the existing solutions and requirements
  • Develop Technical Solutions
  • Develop technical solutions that meet the customer requirements, meet security baselines, are cost effective, align with our overall technical roadmap, and integrate well with the existing infrastructure
  • Document technical solutions, drive consensus around these with effective communication and outreach.
  • Help develop project schedules and budgets

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS
  • Delivering Automation projects that meet all of the requirements put forth by the Engineering, Security and Quality Management teams on time and on budget
  • Building strong, cross functional relationships to guide the development of technical requirements.
  • Developing strong consensus among technical teams for the solutions and technologies we propose.
  • Producing deliverables with little oversight or management assistance
  • Strong hands-on personality, results-oriented, pragmatic, high quality standards, ability to multi-task

Education:         
  • Minimum 5 years’ working experience in any of the following roles
  • Systems Engineer or Architect
  • Systems Automation/Tools Developer/DevOps Engineer
  • Cloud/Virtualization Engineer
  • Minimum 3 Years developing technical solutions for automation
  • Expertise with the following technology areas (must have):
  • Virtualization: VMware, ESX, vCOPS
  • Automation: vRealize Automation, vRealize Orchestrator, Chef, Jenkins
  • Scripting: Ruby, Javascript, Python, PowerShell

Experience with the following (should have)
  • Cloud technologies: AWS components
  • Management: Solarwinds, ELK,
  • Operating systems: Linux (RHEL/CentOS), Windows Server
  • Utilities and Tools: DNS, LDAP, AD, Kickstart, YUM, Bitbucket, Git, IPAM (Infoblox)

 

 
]]>
Tue, 20 Mar 2018 00:00:00 EDT 0
<![CDATA[Senior ETL Developer]]> Senior ETL Developer

Senior ETL Developer will be part of the Enterprise Data Warehouse implementation team and will be responsible for providing ETL design and development solutions for the EDW. He/She should have a solid data warehousing experience and should be an expert with Extract, Transform, Load (ETL) aspect of data warehousing.

Responsibilities:
  1. Work with business and technical project stakeholders to understand the requirements, to define a design that best meets the business and technical needs
  2. Work with stakeholders to perform source system analysis and identify data quality issues
  3. Design and develop ETL solutions using Informatica Cloud / Powercenter, including components to address data quality issues
  4. Create ETL technical specifications, design documents, test plans and test results
  5. Create and execute ETL unit test plans
  6. Troubleshoot data issues and defects to determine root cause
  7. Performance tuning of the ETL processes and SQL queries and recommend and implement ETL and query tuning techniques
  8. Collaborate with QA team to develop and execute test strategies and plans
  9. Participate in QA, UAT & Production support related to the project
  10. Conduct technical code reviews and provide feedback
  11. Follow technical standards and architectural best practices in the environment
  12. Deliver best possible technical solution in terms of performance, quality and maintainability

Qualifications and Skills:
  1. 8+ years of experience with design and implementation of Enterprise data warehousing and ETL processes – Required
  2. Advanced knowledge of Data warehousing and ETL concepts - Required
  3. Informatica Powercenter and iPaaS technologies like Informatica Cloud (ICS / IICS) - Required
  4. Database development skills with Oracle, SQL Server etc – Required
  5. Data profiling and data quality tools like Informatica DQ, SSIS DQS etc – Required
  6. Informatica Cloud application integration (ICRT) tool – Preferred
  7. Master Data Management (MDM) experience with SSIS MDS – Preferred
  8. ETL team lead experience, leading team of 1-3 developers - Preferred
]]>
Wed, 09 May 2018 00:00:00 EDT 0
<![CDATA[Senior Full Stack Java Developer (Back end)]]> Position:  Senior Full Stack Java Developer (Back end)
Location: Greater Boston area, MA
Duration: 6 months plus long term extensions
Must be able to work onsite!


Job Description:              

Looking for full stack Java developers. This person will work on core services (FIHR), and also domain services that read FIHR and aggregate and expose them into clean JSON. Must have Web Services and Spring experience and Rest.  
  • Senior level full stack developer with: Java 6+, Spring 3+, Hibernate, Maven, Test Driven Development, Eclipse, Atlassian Suite (JIRA, Confluence, Crucible, Fisheye, Gliffy,.)
  • Will work on interfaces through Web Services.
  • Must have JMS messaging
  • Restful web services
  • JSON
  • XML
  • ESB
  • SOA, SOAP, REST
  • SQL
  • Plus: Apache Camel or another such as Mule, Tibco, Spring Integration, Rabbit MQ
  • Knows how to code a functional Javascript library for end users to code against; understands and has created a Javascript Plugin
  • Knows how to test their code
  • Has worked with server side code, i.e. Java, Django, etc.
  • Has experience working in an agile environment
  • Has experience in an iterative environment
]]>
Mon, 14 May 2018 00:00:00 EDT 0
<![CDATA[Senior Linux Engineer]]> Position: Senior Linux Engineer:
Location: Boston, MA
Duration: 18 months


Required: 
  • 10 years of experience in Linux system engineering in a global enterprise • In-depth scripting/automation: Bash, Ruby & Python • Good experience in AWS Cloud Computing platform.
  • Good experience in CloudFormation/Terraform scripting.
  • Deep knowledge in configuration management (Puppet/Chef)

 

Duties:

Engineer/Architect Linux environment for a global biomedical research organization. 
  • The candidate will be accountable for the technical design, service management aspects and automation of the Linux environment to guarantee timely, efficient, accurate, and uninterrupted service to scientists. 
  • The Linux environment includes physical, virtual (cloud & on premise) servers hosting scientific commercial & in-house developed applications.
  • Maximize the business value of global and local initiatives, ensuring effective alignment of IT investment with business requirements.
  • Develop an environment which fosters a high-performance and innovative organization.

Skills:   

Strong technical depth across infrastructure technology, primarily Linux but also Virtualization, Cloud, Process Automation.
  • Drive re-architecture of existing systems to implement streamlined, well-performing, automated and scalable architectures
  • Works with enterprise architecture, application and infrastructure teams to produce an optimal, high level, conceptual design for the project.
  • Responsible for analyzing and translating business, information and technical requirements into an architectural solution.
  • Researches and maintains knowledge in emerging technologies and solutions to solve business problems.
  • Troubleshoot complex technical issues, especially recurring problems impacting production applications • Experience building prototypes, pilots, or full products in cloud environments
  • Design, document, and maintain architecture diagrams for systems, processes, and interfaces
  • Manage at the project/task level (as needed) to provide specific guidance for operations personnel on technical projects, design and implementation 
  • Identify and define standards & operational procedures
  • Identify technical solutions to resolve technical cross platform problems
  • Develop and maintain client relationships
  • Continuously evaluate architectures against emerging technology trends or business growth areas and target areas of opportunity to ensure performance and capacity exceed demand
  • Apply and integrate emerging technology trends to new and existing systems architecture
  • Responsible for complying with Company policies and standards.
  • Assists in the planning and design of new or upgraded systems. Work with operational teams to implement process improvements
  • Facilitate automation deployments to reduce manual processes and improve efficiencies across systems and data centers
  • Ability to manage deliverables across multiple internal and external organizations

 
  • Member of a global team of 5 system engineers
  • Infrastructure deployed on multiples sites globally
  • This role coordinates closely with the Operation, Architecture, DevOps & Scientific Computing teams. 
  • Architect in his core domain followed with L3 support level

Education:         
  • 10 years of experience in Linux system engineering in a global enterprise • In-depth scripting/automation: Bash, Ruby & Python • Good experience in AWS Cloud Computing platform.
  • Good experience in CloudFormation/Terraform scripting.
  • Deep knowledge in configuration management (Puppet/Chef)
  • Fluent in English
]]>
Thu, 05 Apr 2018 00:00:00 EDT 0
<![CDATA[Senior ServiceNow Business Analyst]]> ServiceNow Business Analyst Consultant

Role Overview - This is a versatile role where you will drive continuous service improvement by ensuring business processes and system level changes meet the highest standards. The ability to respond to business demand and deliver value quickly in an iterative, incremental manner is key to the success of our IT Service Management organization. Your overall responsibility will be to serve as a ServiceNow subject matter expert and act as principal developer and mentor to a team of ServiceNow administrators. You are responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment.

This role will certify the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development to maintain consistency, stability and supportability of the solution and processes. This individual needs to stay current on the vendors solution capabilities and product roadmap and maintain the organizational roadmap for the solution. 
 

Responsibilities:
  • This organization has multiple instances of the ServiceNow platform implemented and require a Senior Solutions Business Analyst t to assist in ongoing implementations and driving solution design and development in the environments. You will be responsible to determine stakeholder needs, create solutions and evaluate high-level design issues relating to platform, enterprise software and integrations with other systems.
  • Maintain the comprehensive design parameters and organization development standards while reviewing the application development progress
  • Establish technical feasibility and solution designs for ServiceNow enhancements, functionality, new applications and services, conduct POCs to demo new ideas and help solidify technical direction
  • Develop processes and standards for creating and maintaining software documentation, including test cases, Peer reviewing code and configuration.
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
  • Supporting resolution for defects arising from development work and platform upgrades.
  • Work collaboratively with the wider ServiceNow development team to share best practice and re-use.
  • Maintain knowledge and awareness emerging ServiceNow platform features and functionality.
  • Provide mentoring and guidance for ServiceNow System Administrators
  • Analyze and fully understand business requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap for all environments
  • Identify and troubleshoot complex problems, perform root cause analysis, provide forward thinking, and long term technical solutions 
  • Identify, assess and recommend alternative solutions to meet business needs
  • Responsible for monitoring the activity between the Corporate IT ITSM and Cloud ITSM teams that provide daily support of these environments, to ensure that all changes that are requested and being made to the system will not negatively impact the environments over time.
  • Some day to day activities consists of process flow analysis and design review, providing best practices for technical design and creation of technical documentation standards and templates.

Knowledge & Experience Requirements:
  • Candidates should have a minimum of 3 years of ServiceNow implementation experience in complex environments and 5 years of technology implementation background
  • Minimum 5 years of ServiceNow development experience
  • ServiceNow System Administrator, ServiceNow Advanced System Administration, and ITIL Foundation Level Certifications would be a plus
  • Excellent knowledge of ServiceNow Cloud technology
  • Extensive knowledge and experience of developing using Web Services, Java Script, Angular JS, CSS and HTML, SOAP, REST, JSON, and XML.
  • Strong experience in ITSM Applications (Asset Management, Change Management, Incident Management, Problem Management, Service Level Agreement and CMDB)
  • Design and Develop Service Portal pages as per business requirements
  • Experience in building custom applications
  • Experience in creating advanced reports in ServiceNow
  • Experience with discovery tools integration with the service now CMDB, and experience implementing and maintaining a CMDB.
  • Strong oral and written communication skills, including presentation skills (Visio, PowerPoint)
  • Ability to work independently and manage multiple task assignments
]]>
Tue, 01 May 2018 00:00:00 EDT 0
<![CDATA[Sr Virtualization Engineer - VMWare / Cloud]]> Position: Virtualization Engineer with VMWare and Cloud
Location: Greater Boston Area
Interview: Phone and In Person Required!


Virtualization Engineer VMWare/Cloud Focus:
  • Experience installing, configuring and supporting VMware vSphere / vCenter Server 6.x in a production environment (experience with VMware vSphere 6.5 a plus)
  • Knowledge of resolving VMware Networking and Storage related issues.
  • Knowledge of patching / updating VMware vSphere Host servers with VMware Update Manager
  • Experience troubleshooting issues with VMware hosts and vCenter servers.
  • Experience troubleshooting performance issues using monitoring tools (VMware Operations Manager or Solar winds)
  • Experience with Hyper-Converged products such as HPE Simplivity servers is a plus.
  • Experience working with HP Rack Mount and Blade servers.
  • Experience working with Public Cloud (MS Azure or Amazon Web Services).
  • Experience working with VMware NSX or Network Insight a plus.
  • Experience supporting Citrix Netscaler Appliances.
  • Experience supporting Citrix XenDesktop 7.12.
  • VMware or Citrix Certification are a plus
  • Willing to participate in the weekly on-call rotation to provide off-hours support.

 

 

PURPOSE AND SCOPE:
  • Responsible for deploying and maintaining applications and environments that utilize automation, orchestration and monitoring toolsets. Oversee aspects of infrastructure integration, including configuration of new and existing systems on multiple platforms.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  •   Performs the installation, design and tuning of operating system/hypervisor, hardware, and all related peripherals.
  •   Automate, facilitate and manage virtualized workloads in internal and external clouds.
  •   Operate in a small, dedicated, focused team.
  •   Operate in a very entrepreneurial manner with extreme customer focus.
  •   Automate provisioning, deployment and configuration of virtual infrastructure.
  •   Monitor and administer servers in cloud and on premise.
  •   Improve infrastructure and processes for higher levels of availability and scalability.
  •   Co-develop solutions with the business groups/development teams.
  •   Act as a liaison between our customers and support teams.
  •   Ensure that customer deployed environments are secure and consistent.
  •   A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
  •   May provide assistance to junior level staff with more complex tasks that require a higher level of understanding of functions.
  •   May escalate issues to supervisor/manager for resolution, as deemed necessary.
  •   Mentor other staff as applicable.
  •   Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  •   Assist with various projects as assigned by a direct supervisor.
  •   Other duties as assigned.

 

 
]]>
Mon, 22 Jan 2018 00:00:00 EST 0
<![CDATA[Support Specialist]]> We are looking for a Help Desk Support Analyst to join our team. The ideal candidate will be the first point of contact for questions and issues from our physicians, practice office staff, and internal staff relating to EPIC Ambulatory EHR and will assist via email, phone, and remote support tools. Candidate must have a fundamental understanding of Epic Ambulatory applications and  be  able to resolve application related questions and issues. EPIC and healthcare experience strongly preferred. Must be self-motivated, willing to assist on other projects as necessary, and have excellent writing and verbal communication skills.
]]>
Wed, 17 Jan 2018 00:00:00 EST 0
<![CDATA[Tech Lead - Enterprise IAM Systems]]> Position: OIM Tech Lead
Location: Lexington, MA
Duration: 6 months - would convert to full time
Must be able to work onsite and interview in person!
Must have OIM experience!


PURPOSE AND SCOPE

In this position, you will lead architecture, design and development of Identity & Access Management Solutions for all business units in North America. You will provide leadership to a matrixed team in implementing and sustaining IAM solutions. This is an ideal role for individuals who aspire to play a leadership role and, can also undertake hands-on development. You will interact with all technology teams and multiple business units, Project Managers, System Analysts and QA.

PRINCIPAL DUTIES AND RESPOSIBILITIES
  • Lead Solution Architecture for Identity & Access Management domain
  • Provide technical leadership in developing and sustaining enterprise-wide IAM solutions using Oracle IDM Suite of products
  • Design & Develop workflows (Request, Approval, Notification, Provisioning) for Onboarding new applications and users on to OIM 11g R2 PS3 platform.
  • Create detailed technical specifications for IAM solutions.
  • Extend out of the box capability of IDM platform by developing custom extensions.
  • Deliver technical presentations throughout the organization to help standardize IAM service
  • Assist with training of IAM Analysts & Administrators, as needed.
  • Research contemporary technologies and create recommendations and create roadmaps
  • Own responsibility for break-fix and manage production incidents.
  • Identify root causes of incidents and implement permanent corrective actions.
  • Manage routine maintenance & system administration activities including version upgrades, availability monitoring, configuration and, generation of reports.

 

EDUCATION

Bachelor’ s Degree in Computer Science / Engineering

 

EXPERIENCE AND REQUIRED SKILLS
  • At least 5 years of hands-on experience with Oracle IDM suite of products and developing applications using Java, J2EE.
  • Extensive knowledge of OIM 11g R2 PS3 product (installation, configuration and, implementation – SOA Composites, Custom Workflows, Approval Policies, Access Policies, Custom UDF Forms, Scheduled Tasks)
  • Extensive hands-on experience in development & deployment of solutions on OIM 11g R2 PS3 platform
  • Extensive knowledge and hands on experience working with LDAP, Active Directory, OID.
  • Extensive hands-on experience with WebLogic
  • Extensive hands-on experience with databases – SQL queries, Views and, Stored Procedures
  • Technical presentation skills
  • Exposure to formal methods of documenting architectures
]]>
Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Tech Support Analyst - Fort Wayne, IN]]> Position: Tech Support Analyst
Location: Fort Wayne, IN
Duration: 6 months to start
Non Technical Candidates are welcomed to apply 


Description:
  • Manager is looking for someone who has an has strong customer service skills and understand how to navigate browsers.
  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution
  • Strong customer service skills are REQUIRED!
  • Strong Job Tenure REQUIRED
]]>
Fri, 20 Apr 2018 00:00:00 EDT 1
<![CDATA[Tech Support Analyst - Radnor, PA]]> Position: Tech Support Analyst
Location: Radnor, PA
Duration: 6 months to start
Non Technical Candidates are welcomed to apply 


Description:
  • Manager is looking for someone who has an has strong customer service skills and understand how to navigate browsers.
  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution
  • Strong customer service skills are REQUIRED!
  • Strong Job Tenure REQUIRED
]]>
Fri, 20 Apr 2018 00:00:00 EDT 1
<![CDATA[Test Automation Lead]]> Job description

The Test Automation Lead is a key role within our IT Quality Assurance team responsible for building an automation framework. The Lead will help develop an automation test strategy and roadmap for the Plan and will define and drive implementation of test automation best practices. The Lead will develop and implement the test automation framework, develop automation scripts, maintain the framework and train others on how to use and execute automated tests.

Key Functions/Responsibilities:
  • Define the test automation strategy and framework to be used across IT, and continue to enhance and modify based on industry best practices.
  • Participate in the selection of automation tools.
  • Execute automation strategy, define and manage automation metrics, and drive process improvements
  • Provide technical leadership, direction, strategy and hands-on assistance to other members of the team
  • Mentors other QA professionals in test automation best practices and adherence to overall testing strategy
  • Promote the advancement and maturity of the Plan’ s automation practices through training, collaboration, and creation of standards
  • Design and implement advanced testing practices and tools. Evaluate, recommend, and implement enterprise-wide standards and process guidelines that support automated process improvement across the SDLC.
  • Establish policies and procedures to ensure that the IT organization understands their roles and responsibilities for test automation.
  • Responsible for administration of test tools and integrations required to support the test automation strategic roadmap and will implement enterprise-wide standards and process guidelines to ensure effective use of the tools
  • Ensure test scripts are documented, reported and tracked in HP Quality Center or appropriate tool
  • Assist in defining measureable testing metrics and build out automated reporting and dashboards.
  • Provide automation test reports and statistics and ensure accurate and complete documentation.

Qualifications:

Education:
  • A bachelor’ s degree in Computer Engineering, Computer Science, Information Systems or related field, or an equivalent combination of training and experience

Experience:
  • Minimum 10 years’ experience in quality assurance/testing procedures, testing methodologies that includes implementing automation solutions
  • Experience implementing one or more automation frameworks (UTF, QC/ALM, Selenium or developed in-house)
  • QTP/UFT experience in building object repositories, standard & custom checkpoints, parameterization, reusable functions, recovery scenarios, and descriptive programming
  • Experience with a variety of testing techniques and methodologies
  • Experienced in performing test automation assessments, identifying targets for automation, and recommending automation best practices
  • Keeps current on test automation tools and their benefits or shortcomings
  • Experienced administrator for HP QuickTest Pro, Unified Functional Tester, and QC/ALM
  • Subject matter expert in software testing standards, processes, methodologies, and tools
  • Experienced with automating UI, APIs, web services and back-end processes
  • Experience in applying formal QA and testing methodologies
  • Experienced in cross-training and mentoring other team members on the automation framework and scripts development
  • Experienced in successfully automating smoke tests and regression test suites

Experience Preferred/Desirable:
  • Experience in healthcare industry preferred but not required

Competencies, Skills, and Attributes:
  • Experience writing and debugging automated tests
  • Experience writing complex SQL select statements such as multi table joins, update and insert statements. The ability to read and understand DTS, SSIS packages, SQL job executions.
  • Experience deploying systems and/or software installations from source code management systems such as VSS, Perforce.
  • Strong oral and written communication skills.
  • A strong working knowledge of Microsoft Office products. 

 
      ]]>
Fri, 02 Mar 2018 00:00:00 EST 0
<![CDATA[UI Developer (Corporate Communications)]]> Position: UI Developer
Duration: 6 months plus extensions
Location: Greater Boston Area
Must provide a portfolio
Must be able to work onsite


PURPOSE AND SCOPE:

The Principal UI Developer will work as part of a User Experience (UX) team and lead the development of user experience tools and functioning prototypes to support the projects in the User Experience department. The Principal Developer will also help support all digital user experience designs for the projects via working digital assets to achievement of business objectives on time and at high quality.

 

DUTIES / ACTIVITIES:
  • Partner with the UX Director and UX designers to deliver applications and online experiences as needed while supporting the overall online strategy.
  • Support multiple projects facilitated by the UX designers.
  • Provide tools and lend technical support for user testing appropriate to each project in accordance with the best practices of the User Experience department
  • Work closely with the Director and other members of the UX design team in an open, supportive, and collaborative environment

 

PRINCIPAL RESPONSIBILITIES AND DUTIES:
  • Lead the creation of exceptional user experiences by developing clickable prototypes, user testing tools, style frameworks, and other technical solutions to support User Experience design
  • Contribute to creative deliverables, including UX libraries and style guides
  • Create and foster great working relationships in and out of the creative team.
  • Other duties as assigned.

 

EDUCATION:

Bachelor’ s degree in Computer Science or related study.

Certification in web development and/or related technologies required if education is outside of Computer Science.

 

EXPERIENCE AND REQUIRED SKILLS:
  • UI developer with 10+ years of professional experience in developing web technologies
  • Expertise in HTML, CSS, JavaScript
  • Hands on experience in JS frameworks a plus, such as AngularJS, jQuery, D3.js, and node.js
  • Strong understanding of databases like MongoDB
  • Experience with CMS systems like WordPress required (expertise in this area is a must)
  • Experience working on multiple platforms and browsers
  • Expertise in cross-browser compatibility issues
  • Strong communication skills
  • Ability to work in an open HIGHLY collaborative environment
  • Excellent problem-solving and organizational skills with the ability to provide multiple creative solutions to a single problem
  • Ability to work on multiple projects at the same time
  • Ability to think creatively and willing to work on ambiguous technical problems
  • Ability to synthesize usability research findings, designer feedback, and business requirements into effective solutions
]]>
Fri, 30 Mar 2018 00:00:00 EDT 1
<![CDATA[UI Developer (Corporate Communications)]]> Position: UI Developer
Duration: 6 months plus extensions
Location: Greater Boston Area
Must provide a portfolio
Must be able to work onsite



PURPOSE AND SCOPE:

The Principal UI Developer will work as part of a User Experience (UX) team and lead the development of user experience tools and functioning prototypes to support the projects in the User Experience department. The Principal Developer will also help support all digital user experience designs for the projects via working digital assets to achievement of business objectives on time and at high quality.

 

DUTIES / ACTIVITIES:
  • Partner with the UX Director and UX designers to deliver applications and online experiences as needed while supporting the overall online strategy.
  • Support multiple projects facilitated by the UX designers.
  • Provide tools and lend technical support for user testing appropriate to each project in accordance with the best practices of the User Experience department
  • Work closely with the Director and other members of the UX design team in an open, supportive, and collaborative environment

 

PRINCIPAL RESPONSIBILITIES AND DUTIES:
  • Lead the creation of exceptional user experiences by developing clickable prototypes, user testing tools, style frameworks, and other technical solutions to support User Experience design
  • Contribute to creative deliverables, including UX libraries and style guides
  • Create and foster great working relationships in and out of the creative team.
  • Other duties as assigned.

 

EDUCATION:

Bachelor’ s degree in Computer Science or related study.

Certification in web development and/or related technologies required if education is outside of Computer Science.

 

EXPERIENCE AND REQUIRED SKILLS:
  • UI developer with 10+ years of professional experience in developing web technologies
  • Expertise in HTML, CSS, JavaScript
  • Hands on experience in JS frameworks a plus, such as AngularJS, jQuery, D3.js, and node.js
  • Strong understanding of databases like MongoDB
  • Experience with CMS systems like WordPress required (expertise in this area is a must)
  • Experience working on multiple platforms and browsers
  • Expertise in cross-browser compatibility issues
  • Strong communication skills
  • Ability to work in an open HIGHLY collaborative environment
  • Excellent problem-solving and organizational skills with the ability to provide multiple creative solutions to a single problem
  • Ability to work on multiple projects at the same time
  • Ability to think creatively and willing to work on ambiguous technical problems
  • Ability to synthesize usability research findings, designer feedback, and business requirements into effective solutions
]]>
Fri, 30 Mar 2018 00:00:00 EDT 1
<![CDATA[UX Developer (Business Intelligence)]]> Position: UX Developer (BI) 
Duration: 6 months plus extensions
Location: Greater Boston Area
Must provide a portfolio
Must be able to work onsite


 

Description:

We are looking for someone with a blended skillset of both UX Design and User Research to join our talented team to help create compelling and meaningful experiences in the latest technologies.  Seeking cutting-edge UX professional to work as part of a UX team, creating web based applications used in the healthcare setting.

 

Primary Responsibilities:             
  • User Experience (UX) Design and User Research experience working on data-intensive, transaction-oriented applications
  • Partner with business stakeholders to understand their objectives and requirements and map the experience by creating user journey maps, wireframes, prototypes, and other related artifacts
  • Apply user centered and data driven design methodologies to inform the end to end design with requirements, use cases, concept visualization, prototyping, user research, interaction patterns in the creation of complex, transactional systems.
  • Demonstrate the ability to compose visual design layouts on a variety of projects from mobile applications to complex business systems
  • Begin to articulate and support design decisions based on the goals of the project, the concept and strategy
  • Collaborate with users, user experience professionals and developers
  • Convert user research into functional requirements and visual mockups.
  • Create visual and functional design.

 
  • In your User Research role, you will provide human factors engineering and user research support to application development teams. A user researcher articulates a usability plan for a product area and conducts usability evaluations, focus groups, customer research, competitive analysis and survey research for software products.
  • Provide human factors engineering and user research support to application development teams
  • Communicate a usability plan for a product area
  • Conduct usability evaluations, focus groups, customer research, competitive analysis and survey research for software products
  • Produce functional requirements specifications describing user characteristics, user needs, and user interface requirements for product development
  • Develop usability test plans and materials
  • Employ user research methodologies to identify user requirements
  • Plan and conduct contextual research, analyzing data, interpreting results, and presenting research findings to product development teams.

 

QUALIFICATIONS:

 
  • Current and review-ready online portfolio
  • Demonstrate a talent for and commitment to excellent design
  • Understanding of user-centered design methodologies and practices
  • Have 3+ years professional design experience
  • Be well-versed in design techniques and tools including Photoshop and Illustrator
  • Be highly driven and a proactive self-starter
  • Be detail-oriented: you’ re conscientious and don’ t make a lot of careless errors
  • Have excellent communication skills sharing your design thinking with all levels of co-workers
  • Experience with data visualization.
  • Ability to communicate information through design.
  • Ability to communicate ideas, concepts and user interface direction with key stakeholders
  • Expertise in the craft of user interface design coupled with proficient visual design sensibility is desirable
  • Ability to produce standardized, effective design communication to articulate user research insights, design concepts and final deliverables
  • Solid experience in developing wireframes, specifications and bring in User interface best practices and standards is a must
  • Experience designing transactional experiences
  • Skills creating design deliverables including IA documentation, rapid prototyping, site maps, concept diagrams, user personas or profiles, user scenarios, wireframes, flows, site inventory, template guidelines and annotated comps.
  • Ability to anticipate and design for user needs by incorporating research, strategy and analytics.
  • Working experience with prototyping tools such as OmniGraffle, Visio, Axure, etc
  • Strong process orientation and documentation abilities
  • A passion for data and the impact of design on the consumer
  • Ability to work independently, while elevating issues as necessary
  • Portfolio presentation is expected, including URLs or samples that reflect work
  • Experience with the agile development methodology and ability to work in a fast-paced, demanding environment with aggressive development schedules.
  • Excellent visual/verbal communicator with strong presentation skills (i.e. ability to present to various levels/groups)
  • At least 4 years of user research job experience in the areas of gathering user requirements, scenario development, usability evaluation, and questionnaire/survey design.
  • Experience applying user research methodologies to transactional software applications
  • Experience applying user-centered design methods to product development.
  • Demonstrates an understanding of the roles in the software engineering process and has experience working directly with these various roles. Must be able to work effectively with cross-functional teams
  • Demonstrate a working knowledge and practical application of laboratory and field study techniques for human subjects, experimental design, and statistics

 

Requirements:

Looking for candidates with strong skills with both UX Visual Design and User Research who has experience working with data dense transactional applications.  
  • Mixed skill set – both design and user research
  • Will work with BI team 
  • Must have worked on transactional applications, not just websites or static marketing material.
  • Must understand how information flows through an application, have experience with forms to enter data and view data. Understand how an application consumes data.
  • Must have experience with data rich, transactional interfaces 
  • Ideally has experience working with BI applications
  • Healthcare background a plus but not necessary
  • Must have a portfolio of work to express style and experience
  • Must have the ability to do usability testing
  • “ user centered design” methodology
  • Should be articulate and able to present to a group and represent UX team in the context of a project.
  • Must have a good personality and a spunky sense of UI esthetics… someone who loves what they do
  • Must be able to show design methodology.
]]>
Thu, 22 Mar 2018 00:00:00 EDT 0