<![CDATA[Queen Consulting Group, Inc.: jobboards]]> http://JOBS.QUEENCG.COM/ en-us <![CDATA[Agile Coach]]> Position:  Agile Coach 
Job Location: Greensboro, NC
Interview Expectations:  Phone & In Person
Local Candidate: Local
 

Job Description
  • The Agile Coach is an individual who has achieved advanced systems, individual and team coaching, organizational development, cultural change and conflict management, and strong leadership skills to create positive transformational impact to organizations at large. The Agile Coach works at all levels of an organization to help the organization use agile as a strategic asset for business value generation which often includes impactful culture change.
  • This person will be enthusiastically devoted to driving the adoption and optimization of Agile processes, principles and practices. Typically, the Agile Coach also may need to perform the additional responsibilities of the executing Program/Portfolio Management and/or Chief Scrum roles along with the Coaching, mentoring and teaching responsibilities.
  • Duties And Responsibilities
  • Agile Office Team Coach works with specific teams to assist them to implement and improve their Agile Practices.
  • Team Coach who can stand up new teams including providing interactive Agile initial and ongoing coaching.
  • Works with teams to become effective and efficient in their use of Agile Practices.
  • Additionally, team coach will assess the Agile Maturity of the teams and coach to higher levels of maturity, at a pace that is sustainable.
  • Facilitates classroom/workshop training for professional levels through management on Agile frameworks, competencies, and methodologies.
  • Conducts ongoing evaluations to ensure effectiveness of Agile programs and recommends complex and/or highly comprehensive training modifications as necessary.
  • Coaches teams on how to remove complex roadblocks and impediments to change and delivery.
  • Assesses the Agile maturity of the teams and coaches to higher levels of maturity at a pace that is sustainable.
  • Acts as a subject matter expert to instill a culture of measurement with respect to both the impact of change to the business and the effectiveness of the system of delivery.
  • Drives teams’ continuous improvement through teaching in transparency, balance, flow, respect, customer focus, collaboration, and agreement.
  • Proactively collaborates and communicates with internal/external stakeholders to address Agile knowledge gaps to support Agile effectiveness.
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) or responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for his/her assigned area(s) of responsibility.
  • Education And Experience
  • Required:
    • Highly prefer a Master' s degree; otherwise prefer a Bachelor in information technology or related field.
    • 15+ years of relevant IT experience; at least 8 years in a technical software development environment or with IT Project Management.
    • At least 5 years of prior experience in an Agile Coach role helping teams efficiently deliver software.
    • Documented recent (last 2 years) Agile training/conference/user group attendance.
    • General Agile training and facilitation across teams and all stakeholders
  • Additional Job Requirements: Experience with VersionOne (preferred) or comparable ALM tools (e.g. Rally, JIRA, etc.)
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Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Application Security Specialist]]> Position Title: Specialist Information Security
Job Location:  Long Island NY
Interview Expectations:  Phone and In Person
Local Candidate: Yes
Required Skill Sets: Security and Risk


Responsibilities: 
• Perform application security reviews, vendor/business associate security assessments and vulnerability analyses based on the NIST/HITRUST framework. 
• Oversee corrective action plan development, establish remediation priorities, and track status . 
• Provide subject matter expertise to developers, engineers, and workforce members on information security risk assessments, IT security policies and standards, and vulnerability remediation. 
• Write technical reports based on security review findings and recommendations. 

Qualifications 
• Bachelor’ s Degree required. Computer Science or Information Security background preferred. 
• Minimum of five (5) years progressively responsible information security assessment or audit experience, required. 
• Working knowledge of IT standards and security frameworks such as HIPAA, HITRUST, NIST, ISO27001, and PCI-DSS, preferred. 
• In-depth technical knowledge of Information Security principles and processes, required. 
• Attention to detail, excellent writing, documentation, communication, customer service and interpersonal skills, and the ability to work with all levels of management, required. 
• Certified in at least one of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+ 
• Global Information Assurance Certification (GIAC) or related certification, preferred
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Thu, 15 Feb 2018 00:00:00 EST 1
<![CDATA[Applications Analyst (Sorian, GECB, AEHR)]]> Position: Applications Analyst (Sorian, GECB, & AEHR)
Location: Great Neck, NY
Interview Expectations: Phone & In Person
Local: Preferred

 

Job Description

(Sorian, GECB, AEHR) / Front Desk / Front-End Registration

As an Applications Analyst, you will participate in the design, development and implementation of healthcare applications. In this role, you will serve as an Analyst to define and implement user-driven system enhancements and modifications.

Responsibilities Include:
  • Participates in the design, implementation, and maintenance of system applications.
  • Uses standard project planning methodologies.
  • Uses knowledge of present and planned applications installed or to be installed, has expertise in healthcare applications.
  • Applies technical expertise in file/screen building, report writing and maintaining master files, profiles and forms.
  • Develops specifications to support the design of new or modified applications.
  • Serves as a liaison with user departments in the design, implementation, and modification of applications.
  • Analyzes the current environment' s system policies in order to meet Information Services and user expectations.
  • Participates in troubleshooting application problems.
  • Uses standard problem management methodologies.
  • Reviews software problems, analyzes issues and develops potential solutions.
  • Documents all software problems, solutions and outcomes for future reference.
  • Prepares user defined custom reports.
  • Reviews and evaluates user requests/needs and implements the necessary/appropriates changes.
  • Documents all programming requests and follows established programming standards.
  • Implements vendor system enhancements and custom programs.
  • Follows established program change control methodologies for all clinical systems modification and maintenance projects.
  • Tests updated systems to ensure quality assurance standards have been met.
  • Administers support programs for all facility/function-wide applications.
  • Ensures the proper tools are in place for departmental areas to function properly.
  • Participates in the administration of training programs for hospital staff on the use of applications for specific departmental needs.
  • Uses standard PC Applications to support and communicate activities.

Qualifications
  • High School Diploma or equivalent, required.
  • Knowledge of Computer Science, IT or related field, as normally acquired through the completion of a Bachelor' s Degree, required.
  • Minimum of three (3) years relevant computer experience in a hospital setting, required. Healthcare expertise, preferred.
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Thu, 03 May 2018 00:00:00 EDT 1
<![CDATA[BI BSA]]> Position: BI BSA
Location: Greater Boston Area
Local Candidates: Only
Interview: Must be able to interview in person
Duration:  6 month plus
Required: BI / data/reporting/analytics experience, strong spec writing/documentation. Healthcare or Clinical experience a strong plus but will consider without it

Job Description

Seeking a Business Systems Analyst to work as part of a Business Intelligence team for a very large healthcare organization. This person will work closely with the users to help them determine what they are looking for. They will participate in design sessions with users, solution leads, and developers.

 

Requirements:
  • Business Systems Analyst with Business Intelligence project experience.
  • Ability to gather business requirements by working with users and product team as well as other Subject Matter Experts
  • Capable of owning and creating functional specs and has the ability to take functional specs from business and product areas, analyze, and create technical specs for developers.
  • Must have worked on BI projects in the past.
  • Capable of learning application UI and how that relates to backend data structures.
  • Should have experience with data visualization – graphic representation of the data
  • SQL skill sufficient to do data profiling, a plus
  • Excellent communication and presentation skills.
  • Strong Healthcare IT experience and/or working knowledge of Clinical Workflow a big plus.
  • Some Project Management exposure a plus
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Wed, 14 Mar 2018 00:00:00 EDT 0
<![CDATA[BI Solutions Lead]]> Position:  BI Solutions Lead
Location:  Greater Boston Area, MA
Duration:  6 months plus extensions
Interviews:  Phone Interview then In Person Interview
Required: Large BI / analytical implementation life cycle, data design skills/knowledge, can write specs/status updates, managed/led a team to develop a solution or product, should be well-informed on current technologies, longevity in past career.  Project management. healthcare preferred.

PURPOSE AND SCOPE

Lead the design, development and implementation of Business Intelligence Solutions.  Engage with business teams, product teams and other teams to define end-to-end solutions. 
  • Understand business drivers, including value/reasons for the solutions, options, dependencies and constraints.  Includes leading the business and technical analysis for the solution, and includes ownership of requirements
  • Lead the technical design of the solution, including leadership based on experience and engaging architects and other experts
  • Understand the BI Solution business metrics for success and deliver business value quickly
  • Lead the delivery of the solution including development, integration testing, performance testing, quality assurance, user acceptance and deployment. 
  • Provide project management where needed, or successfully engage with assigned project manager(s)

Establish appropriate level of support to ensure project success. Lead and mentor team members. Follow approved life cycle methodologies, with a focus on improving the agility of solution delivery.

Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is required. This position reports to the Manager, Business Intelligence.

CUSTOMER SERVICE:
  • Responsible for driving culture through values and customer service standards
  • Develop strategic partnerships. Accountable for outstanding customer service to all internal and external customers
  • Develops and maintains effective relationships through effective and timely communication
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

PRINCIPAL RESPONSIBILIITIES AND DUTIES:
  • Lead Solution definition and design.  Leads and confers with business sponsors, analysts and other technical teams to understand the problem being solved, options, dependencies, and constraints.
  • Facilitate and lead the requirements definition, including analysis needed.  Ensure that requirements documentation is accurate and complete
  • Create conceptual Solution Design Diagram
  • Provide leadership within the team to improve the agility / nimbleness of solution delivery
  • Lead the technical design of the solution.  Facilitate and lead the discussions on technical options.  Engage with ITG outside resources in early project reviews as design options are identified, and in on-going design reviews as detailed specs are written.
  • Responsible for the quality of BI Solution delivery
  • Lead and direct the development team, including integration and performance tests
  • Lead delivery of the solution through quality assurance, user acceptance tests and production deployment
  • Manage projects or in larger solutions work closely with the Project Managers
  • Ensure early performance tests to validate the design decisions
  • Other duties as assigned

EDUCATION

Candidate must have MS in Computer/Health Information Systems and/or MBA with concentration in Information Technology, or a BS in a related field and significant development and managerial experience.

EXPERIENCE AND RELATED SKILLS
  • 10+ years overall Business Intelligence/Data Warehouse experiences, including minimum 3 years in a team lead or manager role
  • Must have some Healthcare experience
  • Deep competency in Business Intelligence/Data Warehouse methodologies, data warehouse design and software development lifecycle.  Experience and certification in agile development methods strongly preferred.
  • Expertise in BI tools such as Business Objects, LogiXML, Microsoft BI and/or RDBMS including SQL Server, Oracle and Exadata.  Technical certifications in one or more of these tools strongly preferred.
  • Business process knowledge in multiple business process area desired, especially around healthcare vertical.
  • Experiences with at least 3 large full life cycle BI projects
  • Experience with interacting directly with the business stakeholders and users to present project status, address architectural topics, and participate in resolution of project risks and issues.
  • Experience assessing impact of change requests against resources requirements, time constraints, version and release control and functionality.
  • Attention to detail
  • Process oriented
  • Ability to prioritize/ self managing
  • Strong written and oral communications
  • Ability to identify alternative approaches/solutions to risks and issues
  • Knowledge of reporting, data analysis and forecasting algorithms
  • Knowledge of UX Discipline, Visual Design Principles and Standards
  • Ability to produce working prototype to demonstrate Solution Design
  • Exposure to environments with continuous integration, automated testing and agile software development a plus
  • Computer Science degree. Masters degree a plus

 
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Wed, 30 May 2018 00:00:00 EDT 0
<![CDATA[BI Solutions Lead (Mid-Level)]]> Position:  BI Solutions Lead (Junior)
Location:  Lexington, MA
Duration:  6 months plus extensions
Interviews:  Phone Interview then In Person Interview
Required: Well rounded, smart and knowledgeable in the BI Space. Good communication skills - Need to have experience leading large enterprise BI implementation life cycle projects - can help  to develop a solution or product, should be well-informed on current technologies, longevity in past career. Healthcare preferred but not required.

PURPOSE AND SCOPE

Lead the design, development and implementation of Business Intelligence Solutions.  Engage with business teams, product teams and other ITG teams to define end-to-end solutions. 
  • Understand business drivers, including value/reasons for the solutions, options, dependencies and constraints.  Includes leading the business and technical analysis for the solution, and includes ownership of requirements
  • Lead the technical design of the solution, including leadership based on experience and engaging architects and other experts
  • Understand the BI Solution business metrics for success and deliver business value quickly
  • Lead the delivery of the solution including development, integration testing, performance testing, quality assurance, user acceptance and deployment. 
  • Provide project management where needed, or successfully engage with assigned project manager(s)

Establish appropriate level of support to ensure project success. Lead and mentor team members. Follow approved life cycle methodologies, with a focus on improving the agility of solution delivery.

Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is required. This position reports to the Manager, Business Intelligence.

CUSTOMER SERVICE:
  • Responsible for driving culture through values and customer service standards
  • Develop strategic partnerships. Accountable for outstanding customer service to all internal and external customers
  • Develops and maintains effective relationships through effective and timely communication
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

PRINCIPAL RESPONSIBILIITIES AND DUTIES:
  • Lead Solution definition and design.  Leads and confers with business sponsors, analysts and other technical teams to understand the problem being solved, options, dependencies, and constraints.
  • Facilitate and lead the requirements definition, including analysis needed.  Ensure that requirements documentation is accurate and complete
  • Create conceptual Solution Design Diagram
  • Provide leadership within the team to improve the agility / nimbleness of solution delivery
  • Lead the technical design of the solution.  Facilitate and lead the discussions on technical options.  Engage with ITG outside resources in early project reviews as design options are identified, and in on-going design reviews as detailed specs are written.
  • Responsible for the quality of BI Solution delivery
  • Lead and direct the development team, including integration and performance tests
  • Lead delivery of the solution through quality assurance, user acceptance tests and production deployment
  • Manage projects or in larger solutions work closely with the Project Managers
  • Ensure early performance tests to validate the design decisions
  • Other duties as assigned

EDUCATION

Candidate must have MS in Computer/Health Information Systems and/or MBA with concentration in Information Technology, or a BS in a related field and significant development and managerial experience.

EXPERIENCE AND RELATED SKILLS
  • 10+ years overall Business Intelligence/Data Warehouse experiences, including minimum 3 years in a team lead or manager role
  • Must have some Healthcare experience
  • Deep competency in Business Intelligence/Data Warehouse methodologies, data warehouse design and software development lifecycle.  Experience and certification in agile development methods strongly preferred.
  • Expertise in BI tools such as Business Objects, LogiXML, Microsoft BI and/or RDBMS including SQL Server, Oracle and Exadata.  Technical certifications in one or more of these tools strongly preferred.
  • Business process knowledge in multiple business process area desired, especially around healthcare vertical.
  • Experiences with at least 3 large full life cycle BI projects
  • Experience with interacting directly with the business stakeholders and users to present project status, address architectural topics, and participate in resolution of project risks and issues.
  • Experience assessing impact of change requests against resources requirements, time constraints, version and release control and functionality.
  • Attention to detail
  • Process oriented
  • Ability to prioritize/ self managing
  • Strong written and oral communications
  • Ability to identify alternative approaches/solutions to risks and issues
  • Knowledge of reporting, data analysis and forecasting algorithms
  • Knowledge of UX Discipline, Visual Design Principles and Standards
  • Ability to produce working prototype to demonstrate Solution Design
  • Exposure to environments with continuous integration, automated testing and agile software development a plus
  • Computer Science degree. Masters degree a plus
]]>
Mon, 14 May 2018 00:00:00 EDT 0
<![CDATA[Business Analyst]]> Position Title: Business Analyst
Job Location: Radnor, PA
Interview Expectations: Phone and In Person Interview
Local Candidate: Yes
Duration: 6 months

 

Job Description
  • Business Analyst working in an agile team.
  • Key responsibilities / requirements.
    • Work with the business and team members to write user stories in support of product enhancements.
    • Partner with the scrum master and product owner to prioritize the backlog and coordinate with external groups.
    • Perform UAT and coordinate UAT activities with the business
    • Actively participate in all sprint ceremonies and work with the product owner to lead the planning and grooming sessions.
    • Agile experience required
    • Life and Annuity product knowledge desired. 
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Tue, 19 Sep 2017 00:00:00 EDT 0
<![CDATA[Business Analyst]]> Position Title: Insurance Business Analyst
Job Location:  Atlanta, Georgia
Interview Expectations:  Phone and In Person Interview or skype
Local Candidate: Preferred, not required
Duration: 12 Months


Required Skill Sets: 7+ years experience; Act as a liaison among stakeholders in order to understand the structure, policies, and operations of a department/unit, and determine solutions that enable them to achieve its goals documenting the business need in the form of requirements.

Responsibilities may include:
* Developing requirement deliverables, which may include stories, use cases, detailed requirements, specification documents, process models, and wireframes
* Developing business verification testing and UAT artifacts, as well as coordinating test execution with business resources
* Tracking and ensuring requirements alignment with program objectives and scope items
* Requirement traceability from definition through execution
* Conducting data analysis and identifying interface requirements

Must possess:
* Ability to facilitate requirement discussions with broad audiences and communicate functional requirements to business and vendor partners
* Ability to collaborate with a large, cross-functional team and proactively ensure cross-track alignment
* Strong sense of accountability for executing and communicating about BA activities and deliverables
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Thu, 31 May 2018 00:00:00 EDT 1
<![CDATA[Business Analyst]]> Position:  Business Analyst                          
Job Location:  Hartford, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  4 Months

Job Description
  • 7+ years’ experience
  • Act as a liaison among stakeholders in order to understand the structure, policies, and operations of a department/unit, and recommend solutions that enable them to achieve its goals by bringing structure and formalization of requirements into the process.
  • May include gathering business requirements
  • Assisting in integration and acceptance testing
  • Supporting the development of training and implementation material
  • Participating in the implementation, and providing post-implementation support as well as responsibility for investigating business systems
  • Identifying options for improving business systems, and assisting in bridging the needs of the business with technology.
  • May also be called upon to develop project plans and provide project management skills.
  • Additional Job Requirements: SQL experience preferred
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Tue, 07 Aug 2018 00:00:00 EDT 1
<![CDATA[Business Analyst ]]> Position:  Business Analyst                               
Job Location:  Hartford, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  12 Months


 

Job Description
  • 7+ years’ experience
  • Act as a liaison among stakeholders in order to understand the structure, policies, and operations of a department/unit, and recommend solutions that enable them to achieve its goals by bringing structure and formalization of requirements into the process.
  • May include gathering business requirements
  • Assisting in integration and acceptance testing
  • Supporting the development of training and implementation material,
  • Participating in the implementation
  • Providing post-implementation support as well as responsibility for investigating business systems Identifying options for improving business systems
  • Assisting in bridging the needs of the business with technology.
  • May also be called upon to develop project plans and provide project management skills.
  • Additional Job Requirements: Knowledge of LifeComm, Fusion vantage, Vantage a plus. Strong Requirements gathering and testing skill needed. Insurance industry background required.
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Thu, 02 Aug 2018 00:00:00 EDT 1
<![CDATA[Business Systems Analyst ]]> Position: Business Systems Analyst 
Job Location: Omaha, NE or Atlanta, GA
Interview Expectations: 2 parts - 1 phone screen and 2nd interview will be onsite for local candidates and phone/WebEx for non - local candidates.
Local Candidate: Local and non - local candidates
Duration: 12 Months
Required Skills: Finance or Insurance Industry Experience 

Job Description
  • 5-7 years’ experience.
  • This position will consult/analyze and deliver on more complex Business System Analysis assignments/projects for his/her assigned area(s) of responsibility.
  • S/he will act as a resource to applicable internal/external stakeholders.
  • S/he will also consult and collaborate with business stakeholders to define and validate more complex information technology solutions that meet the needs, goals and objectives for his/her assigned area(s) of responsibility.
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects for his/her assigned area(s) of responsibility.
  • Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility.
  • Consults/Analyze on more complex assignments and/or projects for his/her assigned area(s) of responsibility.
  • Consults and collaborates with internal and/or external stakeholders to determine more complex technical specifications from business requirements.
  • Develops more complex technical solution requirements for assigned area(s) of responsibility.
  • Using structured requirements process, clearly articulates, documents and validates more complex technical requirements.
  • Consults and acts as a resource to appropriate internal/external stakeholders to assess and deliver proposed more complex technical solutions which meet business requirements which may integrate process, business rules and business data with technology.
  • Collaborates effectively with appropriate stakeholders on more complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects.
  • Determines and recommends the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
  • Provides more complex technical research and analysis to support business operations needs and presents findings to management or project leader.
  • Escalates more complex issues/conflicts to management as needed.
  • Provides a more complex understanding the business usage of information technology (IT) and helping technology add value to the business.
  • Involved in End User Testing
  • The functional analyst role is specific to the project technical tracks and is not utilized on the functional tracks.
  • Analyze the business needs/problems to ensure all solution components developed or modified fit as intended into the current business and system architecture
  • Development of software requirements: planning, prioritization, and traceability to downstream, upstream, and cross track efforts.
  • Responsible for facilitating and defining solution concepts, guided by Architect vision, for development
  • Develop technical/software requirements that meet the business’ s needs through a documented logical solution that is guided by the architect’ s vision
  • Conceptual solution design including integration points, data analysis, configuring, mappings, relationships, and conversion rules
  • Conduct source system data analysis
  • Provide interface requirements (system and UI)
  • Support all testing efforts on technical tracks
  • Support downstream disciplines to ensure requirements are understood and met
  • Provide expertise on GP systems and underlying functionality requirements
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Mon, 23 Jul 2018 00:00:00 EDT 1
<![CDATA[Business Systems Analyst - Govt Reporting (Direct Hire)]]> Position:  BSA, Government Reporting
Location: Greater Boston Area, MA
Interviews: Phone Interview then In Person Interview
Required:  Healthcare, Data Warehouse, XML Formats, SQL, Informatica ETL

The Senior Business Systems Analyst  will lead the analysis effort for integration projects necessary to be completed for an enterprise-wide systems implementation effort. The Senior BSA will be the liaison between the IT product groups and the ETL development team; perform business requirements analysis, create functional specifications and test plans, and provide support throughout the project development lifecycle. The Senior BSA may/may not manage resources in accordance with the project plan, ensure issues are identified, tracked and resolved in a timely manner and will assist in the enforcement of project deadlines and schedules. The ability to clearly define integration functional requirements and coordinate with the technical team where development is needed is crucial.

Qualifications:
-7+ years of solid business systems analysis experience in all phases of the SDLC from problem definition through implementation.
-Proven track record with planning, estimating, organizing and leading complex projects according to plan.
-Ability to influence and build relationships and demonstrate team leadership in all interactions.
-Experience performing business systems analysis for large, complex system implementations.
-Ability to create functional design specifications according to business needs.
-Ability to see downstream implications resulting from change in scope and/or requirements.
-Experience providing business process guidance to the development team to ensure they understand the functional requirements of the design.
-Ability to create system test plans and cases.
-Experience researching and analyzing reported bugs.
-Clinical or hospital exp w patient info, and worked with physicians would be a Plus.
-Should be knowledgeable of an Oracle DB environment
-Must have experience working in an EAI environment with multiple applications and external partners.

-Integration experience is a MUST – Source to Target mapping supporting a business process and not a systems data migration.

Skills:
-Excellent written and verbal communication skills.
-Excellent leadership, project management, decision-making, analytical, problem-solving, and interpersonal skills.
-Knowledge and experience with Project Management Life Cycle concepts.
-Effective leader, facilitator, interviewer, listener, organizer, writer.
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Mon, 21 May 2018 00:00:00 EDT 0
<![CDATA[Business Systems Analyst - Salesforce CPQ]]> Position: Business Systems Analyst - Salesforce CPQ
Location:  Lowell, MA
Duration: 3 months to start
Local:  local preferred but open to candidates willing to relocate on their own
Interview: Phone & In Person

Job Description:

The IT organization is seeking to add a Business Systems Analyst to support a multi phased implementation of Salesforce CPQ. The ideal candidate has extensive experience with Quote to Cash processes, the Salesforce platform and Salesforce CPQ (Steelbrick) specifically. The business analyst must balance strong written and verbal communication skills will system expertise and best practices. 

Responsibilities:

• Creating business requirement documents, user stories, functional specifications and system design specifications.
• Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and task and workflow analysis.
• Accurately translating business requirements into system functionality requirements.
• Managing project work, enhancements and fixes, from the request and requirements stage through build, test and deployment.
• Providing strategic technical insight with respect to the CPQ area and sharing expertise and concerns with integration into other enterprise systems.
• Serving as a technical advisor for out of the box Salesforce.com CPQ features and functions. 
• Supporting the remaining Salesforce CPQ implementation roadmap from design to deployment, user adoption and ongoing improvements and system administration.
• Managing the relationship with key business stakeholders to help define and meet business priorities.
• Supporting Project Managers in the planning, execution and management of project deliverables and risks.
• Working with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications.
• Define and execute functional, regression, unit and user acceptance testing.
• Managing Requests for Change and ensuring adherence to Kronos’ change control process.

Qualifications: 

• 5+ years of experience in business systems analysis 
• 5+ years of Salesforce.com experience including Sales cloud, service cloud, CPQ (Steelbrick), APEX and/or VisualForce
• 3+ years of Quote to cash experience. Experience in the high tech industry is a plus.
• Strong understanding of Salesforce CPQ capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders 
• Ability to accept and manage changing priorities and address issues quickly and professionally
• Salesforce Admin certification is a plus 
• Salesforce CPQ certification is a plus 
• Experience integrating Salesforce with Oracle EBS is a plus 
• Experience with ServiceNow or a similar ITSM tool is a plus 
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Wed, 23 May 2018 00:00:00 EDT 0
<![CDATA[Business Systems Analyst Manager/Director]]> Position:  Business Systems Analysis Manager/Director
Location:  Boston, MA
Duration:  N/A
Local:  Yes
Interview: Phone & In Person

Job Description

Defines the strategy of the Business Systems Analyst team, identifies capabilities required, and ensures capabilities are built, and promoted across the organization to increase departmental credibility and trust. Manage the Business Systems Analyst Team in collecting and analyzing moderate to complex information systems and business process solutions that support the development of IT systems to achieve strategic business goals. As the primary point of contact, the Manager, Business Systems Analysis overseas and consults on a variety of projects to ensure the attainment of our data management and software objectives, including implementation of business rules in software applications, data integrity, data security, and corporate wide availability of all corporate data. Key liaison between high profile clients and the Technology Teams. BSA Manager will monitor all in-flight projects, understand the industry trends to shape skills for the future, continuously iterating on best practices for the BSA capability.

Business Relationship Management/Cross Departmental Collaboration
  • Build strong relationships with Senior Management Team, AVP/Director-level leadership, as well as business Subject Matter Experts (SME) to improve customer support capabilities and trust in analyst capabilities.
  • Manage and provide direction to business systems analysts who interface with management, users, and clients.
  • Plans and implements BSA service strategy to support business and user needs.
  • Acts as major liaison with other departments to identify the business system meets the enterprise' s needs.

Administrative Management/Leadership
  • Supervise, hire, develop, coach, evaluate and mentor staff. Defines objectives, goals with team, performance appraisals, career development, etc. Holds associates accountable for work by setting expectations, achieving commitments, providing feedback and evaluating effectiveness.
  • Lead analysts in building center of excellent around analysis
  • Identify, develop, champion process, tools and system methodologies that are to be used throughout the organization and provide guidance and support to lower level analysts.
  • Serve as support to CIO in quasi-“ chief of staff role” - to define strategy, face off to senior leadership, serve as communicator to internal and external leadership

Strategist
  • Act as CIO’ s strategist to assist in staff planning, vendor management, process definition, and IT strategy definition
  • Represent CIO in leadership sessions as needed

BPM Methodology Practitioner
  • Understand business process management as means to analyze and define business needs and process.
  • Lead the identification of processes and data requirements driving the development of business process, data models; development of prototypes, mock-ups to visualize end user experience.
  • Ensure that business requirements are translated, simplified, analyzed and tracked from inception to production roll-out.
  • Using techniques such as sampling, model building and structured analysis, ensure the solution is efficient, cost effective and financially feasible.

Team Leadership with Ability to Serve as Individual Contributor: As Bandwidth Dictates, As Means to Coach/Mentor
  • Drive and improve the practice of Business Analysis discipline. Identify, select and implement best practices and techniques to gather, document, streamline, and improve business processes and business rules.
  • Ensure efficient and effective practice of facilitation sessions to elicit business requirements and business rules.
  • Lead solution discovery sessions with the client stakeholders and subject matter experts as a means to elicit solution requirements, both business and functional.
  • Contribute to the design and development of new systems, often working and consulting with Business Leaders, Developers and Architects to develop the optimal approach and solution.
  • Support project implementations and enhancements and troubleshoot production and project issues, and recommend corrective action to lead the resolution efforts.
  • Develop specifications, business rules, business use cases, diagrams and flowcharts for programmers to follow.

Knowledge of PMO Methodologies To Enable Adequate Prioritization of Requirements
  • Recommend and negotiate prioritization of requirements based on cost and business goals. Engagements involve a combination of platforms, processes, and technology.

QA Methodology Practitioner
  • Collaborate and coordinate with Quality Assurance staff to ensure full validation of functionality and performance according to the specifications and business rules. Secure fulfillment of requirements as discussed during scope sessions.
  • Ensures the appropriate Business Analysts assigned have the required knowledge and skills to deliver quality and timely solutions.
  • Initiate changes to the analysis and QA testing sections of our system development methodology.
  • Comfortable presenting in front of senior level executives
  • Able to drive consensus amongst clients and peers and influence them
  • A problem solver, fixer, and a creative thought leader
  • Leadership experience
  • Experience managing business systems analysts
  • Outstanding negotiation skills
  • Ten years related experience; or equivalent combination of education and experience.
  • Seven years of experience with collecting, documenting and analyzing business, systems, process and data requirements, including workflow analysis and design and data and business process modeling.
  • At least three years of software testing and software development lifecycle experience
  • Ability to manage, coach, develop and motivate a technical work group
  • Strong project management skills, including ability to set and adhere to project plans, meet deadlines, prioritize work, delegate and follow-up, an manage expectations
  • Strong written and verbal communication, including technical writing, and strong interviewing and conflict resolution skills
  • Ability to lead requirement gathering, systems design, and coordinate development and testing efforts required for project
  • Ability to understand and analyze complex systems and data
  • Must be innovative, creative, resourceful, and be a quick learner
  • Strong sense of urgency and be highly motivated
  • Ability to partner, build and manage relationships with external and internal customers
  • Strong computer skills, including Word, Outlook, Excel, MS Project, and ability to use various software applications and business analysis tools.
  • Experience using structured/relational databases, including SQL, ALM, and SharePoint preferred
  • Maintain and grow knowledge of the business systems analyst discipline and apply these principles to work projects.
  • Bachelor’ s degree
]]>
Wed, 27 Dec 2017 00:00:00 EST 0
<![CDATA[Cerner Reporting Analyst]]> Position Title: Cerner Reporting Analyst
Job Location:  Dallas, TX
Interview Expectations:  onsite
Local Candidate: Required
Required Skill Sets: CCL, Discern Analytics, and Power Insight, SQL Server, Business Objects

Job Description

The Cerner Reporting Analyst will be responsible for developing, maintaining, and distributing financial, clinical, and operational reports using the tools within the Cerner Solution including CCL, Discern Analytics, and Power Insight.  Additional skills in MS/SQL and Business Objects required.   The position reports to the Director of Business Intelligence and works closely business owners at a corporate, facility or clinic level.   This position supports excellent financial and clinical outcomes by providing timely and accurate information to end-users.  This position will be located in Richardson, TX.

 

Create custom reports on the Cerner platform, utilizing the reporting tools within Cerner.
  • Research and resolve data discrepancies on existing standard and custom reports.
  • Work with end-users to resolve issues with scheduled report failures.
  • Maintain strong communication with users engage is new report creation or issue resolution.


Qualifications
University degree, or equivalent experience specific to healthcare financial and clinical reporting.
  • 2 years’ experience working with Cerner CCL, DA2 and Power Insight, 5 years’ experience in healthcare financial and clinical reporting.
  • Cerner report writing tools; CCL, DA2 and Power Insight required.   Proficiency in MS office products required.
  • Strong analytical and problem solving skills.
  • Self-reliant work ethic and ability to operate independently, yet work well with a team as needed.
  • Excellent communication skills and even mannered interpersonal skills.
  • Ability to research, understand and apply new technologies.
  • Knowledge of healthcare operations, processes, and policy, as well as healthcare terminology.
  • Ability to react to shifting priorities, demands and timelines.

 
]]>
Tue, 14 Aug 2018 00:00:00 EDT 0
<![CDATA[Cerner Revenue Cycle consultant]]> Position:  Cerner Revenue Cycle Consultant (Solution Architect)
Location: Travel
Length: 6 months + extensions

Job Description

Solution Architect:
  • The Solution Architect provides venue expertise during client engagements. Using effective consulting and facilitation skills in meetings and events, the Solution Architect drives the client through workflow and solution design to achieve defined benefits.

Key Responsibilities (Levels 5-1)

 
  • Understands and consults on entire venue workflow, including all associated roles and operational/process metrics
  • Ensures that the solution is designed leveraging Cerner recommendations.
  • Provides expert domain knowledge, implementation approach, and workflow design within scope.
  • Articulates regulatory impact on venue
  • Successfully able to use analytics to drive end-user adoption.
  • Understands client value metrics for the project and can connect that with their venue.
  • Maintains a deep knowledge of solution, staying current on IP development and utilizes latest functionality and content on projects.
  • Works with engagement management for project planning / phasing, scoping and timeline projection.
  • Contributes in a leadership capacity to advance the project team by sharing knowledge capital and proactively identifying issues.
  • Maintains a high level of professionalism.
  • Coaches and develops Delivery Consultant(s) on project.
  • Performs other responsibilities as needed.
  • Works in accordance with corporate and organizational security policies and procedures. Understands personal role in safeguarding corporate and client assets.
  • Takes appropriate action to prevent and report any compromises of security within scope of role.
  • Follows Cerner policies, upholds professional standards, and performs all work in a manner respectful of others.

 

Key Metrics

 
  • Internal and External Client Satisfaction
  • Issue Management
  • Utilization/Billability
  • Build Quality
  • Design Quality
  • Deliverable Timeliness
  • On-time delivery of projects
  • Personal development and continuous learning
  • Contribution to solution collateral
]]>
Mon, 19 Mar 2018 00:00:00 EDT 0
<![CDATA[Chief Information Security Officer]]> Position: Chief Information Security Officer
Location: moving to Charlestown, MA
Local:  yes – would like to start local
Relocation: may consider paying for relo but would prefer to find someone local if possible.
Interview: Phone and In Person

Job Description

Under the direction of the CIO the Chief Information Security Officer (CISO) is responsible for planning, coordinating and implementing information security operations. The CISO will lead or participate in the development, enforcement, and maintenance of policies, procedures, measures, and mechanisms to protect the confidentiality, integrity and availability of information and to prevent, detect, contain, and correct information security breaches by aligning information security standards and compliance with statutory and regulatory requirements.

The CISO will also work with other IT leaders, including the Sr. Director of Technology to ensure that infrastructure design and implementation meets the security requirements of both the IT security team, corporate compliance, and corporate privacy officers. The CISO is also responsible for the development, maintenance, and execution of an annual security testing program as well as overseeing security evaluations on prospective vendors/partners.

The CISO also monitors security and privacy trends and coordinates with  risk management, legal, human resources, Health Information Management, and compliance departments to keep abreast of relevant laws and legislation (locally and nationally) to ensure that the security and privacy programs are updated when appropriate to maintain ongoing compliance.

The CISO champions information security efforts across the organization and serves as a content expert and educator for IT and other departments. 

Essential Responsibilities / Duties
  • Responsible for Information Security Program (ISP) development and implementation including
    • Identify protection goals, objectives and metrics consistent with organizations strategic plan
    • Incident response program development
    • Security awareness program development
  • Determine the acceptable level of information security risk in conjunction with senior management. Advise management on information security risks and appropriate course of action.
  • Conducts threats and vulnerability assessments to properly analyze the risks to information security and determines appropriate measures to effectively manage those risks
  • Work with management to prioritize security initiatives and spending based on appropriate risk management methodology
  • Manage the investigation of security breaches or potential breaches and assist with disciplinary and legal matters associated with such breaches
  • Work with outside consultants as appropriate for independent security audits
  • Participate in the evaluation, selection and implementation of security products and technologies
  • Develop enterprise education and communication plan.
  • Maintain deep knowledge of legal requirements and market standards of information security

Experience

Seven plus years of experience in a large (over 2, 000 end users) Healthcare IT Enterprise required. 

Knowledge And Skills
  • Should have experience with auditing, and risk management, as well as contract and vendor negotiation.
  • Must have a solid understanding of information technology and information security.
  • Strong verbal and written communication skills.
  • Ability to articulate highly technical information into real world business impact at a senior management level and, conversely, ability to translate senior management business initiatives into actionable technical designs.
  • Must understand the unique requirements of security in a healthcare setting.
  • Familiarity with current Cybersecurity management frameworks
]]>
Tue, 18 Oct 2016 00:00:00 EDT 0
<![CDATA[Clinical Applications Development Support]]> Position:  Clinical Applications Development Support
Location: Greater Boston Area, MA
 

Job Description

This company is seeking a Clinical Applications Development Support Consultant to design, develop, and implement Soarian Clinicals functionality to support business requirements.

Job Responsibilities:
  • Supports applications; revising, updating, and providing documentation as required. Assists in performing systems integration testing and user acceptance testing as required by software development lifecycle.
  • Executes or participates in parallel, pilot and other system test phases prior to implementation to ensure accuracy and completeness.
  • Researches, prepares detailed specifications, defines, designs, develops, tests, debugs, installs, and modifies computer software in various platforms in a complex and integrated systems environment.
  • Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications.
  • Act as an expert technical resource for modeling, simulation and analysis efforts. Leverage industry best practices to design, test, implement and support a solution. Assure quality, security and compliance requirements are met for supported area. Be flexible and thrive in an evolving environment.
  • Adapt to change quickly and adjust work accordingly in a positive manner.

Qualifications:
  • Bachelor' s degree in a technical field such as computer science, computer engineering or related field required.
  • 2-4 years experience required. Ability to analyze, develop and implement complex programming solutions.
  • Development experience in Soarian Clinicals is needed.
  • Hands on experience in designing, developing and successful deployment of large scale projects from end-to-end. Hands on experience in following the iterative and agile SDLC.
]]>
Fri, 17 Aug 2018 00:00:00 EDT 0
<![CDATA[Clinical BSA]]> Position: Clincal Systems Analyst
Location: Greater Boston Area, MA
Duration: 6 months plus extensions
Must have: Systems Analysis Experience and Clinical EMR experience


Principal Business Systems Analyst - Clinical Systems

PURPOSE AND SCOPE: 

The principle business systems analyst will perform a variety of business analysis, planning and technical tasks and will be responsible for the support of several business systems. Determine, analyze, validate and lead the definition of critical business processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Lead project teams and coordinate efforts. Take projects from initial inception through final completion incorporating establishing and documenting project scope and objectives, creating schedules, monitoring and reporting on project milestones and identifying and addressing any issues which may impact project progress.
  • Analyze and document functional requirements, business processes, determine requirements, and to set priorities for projects. Lead development efforts for sub project deliverables. This includes but is not limited to:
    • Gathering requirements from stakeholders via discovery sessions, draft reviews of Business Requirement Documenting, proofing of requirements documents, and obtaining approval of document from stakeholders.
    • Providing guidance and oversight for Systems Integration Test Case preparation.
    • Assisting Quality Assurance in Functional and End to End validation.
    • Providing management project updates to Integrations leadership.
    • Supporting User Acceptance Testing.
  • Act as a subject matter expert, utilizing in-depth understanding of all aspects of reporting systems. Work to improve existing systems and to anticipate future direction changes providing scope for future sub-projects.
  • Work with software vendor and/or product team to guide new feature development by:
  • Identifying, documenting and expressing need for new feature(s).
  • Documenting requirements.
  • Validating vendor’ s proposed solution by participation in vendor-led customer design teams.
  • Testing newly delivered functionality.
  • Identifying deficiencies and creating new requests.
  • Provides assistance to other staff with complex tasks that require considerable judgment and initiative.
  • May escalate difficult/complex issues to supervisor/manager for resolution, as deemed necessary.
  • Mentor other staff as applicable.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required 10% travel not to exceed two or three overnight trips per month.

EDUCATION

Bachelor’ s Degree required; Advanced Degree preferred

EXPERIENCE AND REQUIRED SKILLS:  
  • 8 – 12 years’ related experience; or a Master’ s degree with 6 years’ experience; or a PhD with 3 years’ experience; or equivalent directly related work experience.
  • Understanding and interpretation of Business Needs, Clinical Workflows for Enterprise Electronic Medical Records
  • Translate business needs into technical solutions (process design)
  • Strong understanding of clinical workflows
  • Document, clarify and refine business requirements
  • Ability to create use cases/user stories
  • Process design
  • Ability to interpret the business rules and healthcare requirements
  • create functional specifications to support the business processes
  • ability to identify insufficiencies in workflow, application or user request
  • strong understanding of UI, specifically with Electronic Health Records
  • ability to design clinical application enhancements to meet end user and business needs
  • Other Skills necessary
  • work across functional teams
  • capability to provide support to end users for user acceptance testing
  • Understanding of application integration as it relates to EHR /EMR applications
  • Excellent presentation and communication skills required. 
  • Strong organizational, project management and process analysis skills are essential.
  • Healthcare and Electronic Medical Records experience required
  • Experience and knowledge of healthcare delivery and dialysis clinic operations are a plus

Principal Business Systems Analyst - Clinical Systems

PURPOSE AND SCOPE: 

The principle business systems analyst will perform a variety of business analysis, planning and technical tasks and will be responsible for the support of several business systems. Determine, analyze, validate and lead the definition of critical business processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Lead project teams and coordinate efforts. Take projects from initial inception through final completion incorporating establishing and documenting project scope and objectives, creating schedules, monitoring and reporting on project milestones and identifying and addressing any issues which may impact project progress.
  • Analyze and document functional requirements, business processes, determine requirements, and to set priorities for projects. Lead development efforts for sub project deliverables. This includes but is not limited to:
    • Gathering requirements from stakeholders via discovery sessions, draft reviews of Business Requirement Documenting, proofing of requirements documents, and obtaining approval of document from stakeholders.
    • Providing guidance and oversight for Systems Integration Test Case preparation.
    • Assisting Quality Assurance in Functional and End to End validation.
    • Providing management project updates to Integrations leadership.
    • Supporting User Acceptance Testing.
  • Act as a subject matter expert, utilizing in-depth understanding of all aspects of reporting systems. Work to improve existing systems and to anticipate future direction changes providing scope for future sub-projects.
  • Work with software vendor and/or product team to guide new feature development by:
  • Identifying, documenting and expressing need for new feature(s).
  • Documenting requirements.
  • Validating vendor’ s proposed solution by participation in vendor-led customer design teams.
  • Testing newly delivered functionality.
  • Identifying deficiencies and creating new requests.
  • Provides assistance to other staff with complex tasks that require considerable judgment and initiative.
  • May escalate difficult/complex issues to supervisor/manager for resolution, as deemed necessary.
  • Mentor other staff as applicable.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required 10% travel not to exceed two or three overnight trips per month.

EDUCATION

Bachelor’ s Degree required; Advanced Degree preferred

EXPERIENCE AND REQUIRED SKILLS:  
  • 8 – 12 years’ related experience; or a Master’ s degree with 6 years’ experience; or a PhD with 3 years’ experience; or equivalent directly related work experience.
  • Understanding and interpretation of Business Needs, Clinical Workflows for Enterprise Electronic Medical Records
  • Translate business needs into technical solutions (process design)
  • Strong understanding of clinical workflows
  • Document, clarify and refine business requirements
  • Ability to create use cases/user stories
  • Process design
  • Ability to interpret the business rules and healthcare requirements
  • create functional specifications to support the business processes
  • ability to identify insufficiencies in workflow, application or user request
  • strong understanding of UI, specifically with Electronic Health Records
  • ability to design clinical application enhancements to meet end user and business needs
  • Other Skills necessary
  • work across functional teams
  • capability to provide support to end users for user acceptance testing
  • Understanding of application integration as it relates to EHR /EMR applications
  • Excellent presentation and communication skills required. 
  • Strong organizational, project management and process analysis skills are essential.
  • Healthcare and Electronic Medical Records experience required
  • Experience and knowledge of healthcare delivery and dialysis clinic operations are a plus
]]>
Tue, 14 Aug 2018 00:00:00 EDT 0
<![CDATA[Clinical Informatics Specialist]]> Position: Clinical Informatics Specialist
Location: Melville, NY
Full Time
Must work onsite!


Job Description

As a Clinical Informatics Specialist you will provide enterprise or departmental information systems support to health system clinicians in support of clinical systems (Population Health, DSRIP/Medicaid) as assigned. You will evaluate, plan, organize and integrate information, computer and clinical sciences to optimize acquisition, storage, retrieval, management and communication of related clinical data, information and knowledge. You will also assess workflow related processes and requirements and facilitates system enhancements and modification to meet clinician requirements. Additionally you will recommend and implement approved system improvements.

Responsibilities Include:
  • Collaborates with management and clinicians in designing, implementing and maintaining clinical applications (i.e. Sunrise Clinical Manger, EMR, medication management systems, etc). Assists in the development of design specifications in support of new or modified clinical applications.
  • Documents current processes to establish a baseline for developmental improvements of future workflows and recommends and assists with implementing new and improved processes and workflows.
  • Acts as a liaison and represents the system users/customers in all project initiatives. Performs post-implementation monitoring of adoption and use.
  • Participates in interdisciplinary and process improvement teams to identify potential uses of the information systems and potential improvements in current use of systems.
  • Educates clinical and support staff to optimize information system/ applications and maintain integrity. Supports clinical staff to use technology in a manner which promotes patient safety, confidentiality and efficiency.
  • Coordinates data reporting and performs analysis necessary to support patient/clinical records, performance improvement and departmental decision-making.
  • Acts as a liaison to clinically related committees (i.e. Nursing Institute, Institute for Clinical Excellence, P and T committee, ect.) and staff to coordinate and communicate CIS projects and outcomes measurement. Facilitates ongoing enterprise CIS design and implementation associated with assigned clinical discipline policies and practices and QM standards.

Qualifications
  • Bachelor’ s Degree in Nursing, Pharmacy, Healthcare Management, Allied Health, Information Systems or related field, required. Masters Degree, preferred.
  • Current licensure as appropriate (i.e. RN, Respiratory Therapy, Pharmacy, or other related clinical license), required. Advanced clinical licensure (i.e. PA, NP), preferred.
  • Minimum of five (5) years directly related clinical experience, healthcare informatics or healthcare operations, including leadership, and/or education, required.
  • Current clinical practice, healthcare operations expertise and a strong customer service focus with ability to develop effective working relationships, required.
  • Current knowledge of clinical practices and related information systems and computer applications, required.
  • Demonstrated initiative, problem identification, resolution and analytical skills are essential, as well as excellent oral and written communication skills.
  • Maintains current knowledge of trends and advances in assigned clinical discipline and healthcare informatics as well as new developments in hardware and software technology.
  • Knowledge of population health management and care coordination workflow in hospital settings or vendor settings strongly preferred
  • Experience in CMS regulation (e.g. Bundle payment, DSRIP, Medicaid, strongly preferred.
  • Understanding of claims data and ability to articulate dataflow in care management context, strongly preferred.
]]>
Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Clinical Informatics Specialist]]> Position: Clinical Informatics Specialist
Location: Melville, NY
Full Time
Interview: Phone & In Person

Job Description 

As a Clinical Informatics Specialist you will provide enterprise or departmental information systems support to health system clinicians in support of clinical systems (Population Health, DSRIP/Medicaid) as assigned. You will evaluate, plan, organize and integrate information, computer and clinical sciences to optimize acquisition, storage, retrieval, management and communication of related clinical data, information and knowledge. You will also assess workflow related processes and requirements and facilitates system enhancements and modification to meet clinician requirements. Additionally you will recommend and implement approved system improvements. 

Responsibilities Include: 

• Collaborates with management and clinicians in designing, implementing and maintaining clinical applications (i.e. Sunrise Clinical Manger, EMR, medication management systems, etc). Assists in the development of design specifications in support of new or modified clinical applications. 
• Documents current processes to establish a baseline for developmental improvements of future workflows and recommends and assists with implementing new and improved processes and workflows. 
• Acts as a liaison and represents the system users/customers in all project initiatives. Performs post-implementation monitoring of adoption and use. 
• Participates in interdisciplinary and process improvement teams to identify potential uses of the information systems and potential improvements in current use of systems. 
• Educates clinical and support staff to optimize information system/ applications and maintain integrity. Supports clinical staff to use technology in a manner which promotes patient safety, confidentiality and efficiency. 
• Coordinates data reporting and performs analysis necessary to support patient/clinical records, performance improvement and departmental decision-making. 
• Acts as a liaison to clinically related committees (i.e. Nursing Institute, Institute for Clinical Excellence, P and T committee, ect.) and staff to coordinate and communicate CIS projects and outcomes measurement. Facilitates ongoing enterprise CIS design and implementation associated with assigned clinical discipline policies and practices and QM standards. 
Qualifications 
• Bachelor’ s Degree in Nursing, Pharmacy, Healthcare Management, Allied Health, Information Systems or related field, required. Masters Degree, preferred. 
• Current licensure as appropriate (i.e. RN, Respiratory Therapy, Pharmacy, or other related clinical license), required. Advanced clinical licensure (i.e. PA, NP), preferred. 
• Minimum of five (5) years directly related clinical experience, healthcare informatics or healthcare operations, including leadership, and/or education, required. 
• Current clinical practice, healthcare operations expertise and a strong customer service focus with ability to develop effective working relationships, required. 
• Current knowledge of clinical practices and related information systems and computer applications, required. 
• Demonstrated initiative, problem identification, resolution and analytical skills are essential, as well as excellent oral and written communication skills. 
• Maintains current knowledge of trends and advances in assigned clinical discipline and healthcare informatics as well as new developments in hardware and software technology. 
· Knowledge of population health management and care coordination workflow in hospital settings or vendor settings strongly preferred 
· Experience in CMS regulation (e.g. Bundle payment, DSRIP, Medicaid, strongly preferred. 
· Understanding of claims data and ability to articulate dataflow in care management context, strongly preferred. 
]]>
Fri, 08 Jun 2018 00:00:00 EDT 1
<![CDATA[Clinical Pharmacy Analyst]]> Position:  Clinical Pharmacy Analyst
Location:  Portland, ME
Duration: N/A
Local:  Yes
Interview: Phone & In Person

Job Description

The Systems Analyst – Pharmacist role is accountable for analysis, building, testing and implementation of computer systems in a healthcare setting. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. The system implementation may be changes or new functionality within a site’ s current system or the implementation of the system at a new site. This is the second level of a three level career path.

Typically works with end users, managers, line management and senior management on efforts with a medium level of complexity. Incumbents in this role design system components, write specifications, estimate work, define solutions, perform system build and create system level documentation.

The Systems Analyst is viewed as a respected resource within the department and within the larger organization. Participation as a member of the On Call support team is required in this position

Required Minimum Knowledge, Skills, and Abilities (KSAs) 
  • 3+ years pharmacist experience; Hospital experience preferred.
  • 2-3 years Analysis and Design experience.
  • PharmD required.
  • Team Player.
  • Facilitation skills.
  • Problem solving skills.
  • Strong business acumen.
  • Demonstrated interest in Healthcare Technology and interaction with Electronic Medical Records.
  • Mastery of program development tools such as editors and configuration tools.
  • Proven ability to utilize knowledge of computer systems and data structures to develop system solutions.
  • Demonstrated experience and proficiency with MS Word, Excel, PowerPoint and Visio.
]]>
Wed, 18 Oct 2017 00:00:00 EDT 0
<![CDATA[Clinical SME Informaticist - Ambulatory]]> Position:  Clinical SME Informaticist - Ambulatory
Location: Franklin, TN
Type: 12 months Contract to start - possible conversion to Full Time
Required:  Epic Amb, preferably from a community Connect implementation

ROLE: Clinical SME Informaticist

PURPOSE AND SCOPE:
Supports organization’ s mission, vision, core values and customer service philosophy. Adheres to the Compliance Program, including following all regulatory and division/company policy requirements.
The Clinical Informatics SME focuses on the information, workflow, customer demo and training assessment needs for the delivery of patient care and education through the integration and Epic applications and the Nephrology ambulatory clinic related clinical disciplined customers.

DUTIES / ACTIVITIES:
Under the supervision of a Lead and applications management, the primary responsibility is to provide design and Works with the Epic electronic health record (EHR) build teams to ensure smooth transition from design decisions to build within the applications. Supports the EHR governance committees and other operational groups in decision-making. Serves as an advocate for change within their area of influence. Devises practical solutions to technology challenges in a way that compliments information and clinical workflows for all clinicians. Leverages clinical knowledge of processes, workflows and evidence-based practice to improve the efficiency and effectiveness of interrelated systems.

CUSTOMER SERVICE:
- Responsible for driving the company culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

- Providing sales support and delivering Epic demo’ s
- Maintains ongoing positive solution driven interdepartmental collaboration - frequently working directly with clinical staff and physicians at the point of care to foster collaboration, buy-in, improved adoption/consistency, and optimization of patient care delivery systems.
- Facilitates discussions amongst multiple stakeholders in a fashion that motivates others to work towards common objectives and process standardization even with no direct reporting authority.?
- Conducts workflow gap analysis and presents departmental workflow challenges to leaders and project team members to find workarounds or technology solutions.
- Serves as a facilitator of projects to solicit interdisciplinary end user input for analysis of current state, identification of process gaps, design of future state, incorporating of clinical best practices, and ongoing enhancement of clinical system processes.
- Assists with selecting appropriate education methodology, developing plans, designing curriculum materials, training end users and supporting the transition into the new system or process.
- Assists in design of electronic data capture and data analysis to identify opportunities for system optimization to improve clinical quality outcomes.
- Coordinates across clinical application teams, entities and SMEs to define integrated clinical workflows with lab, radiology, patient portal, etc.?
- Works closely with internal departments to provide accurate, timely, consistent ambulatory information and reporting which enables informed decisions related to improving performance?
- Collaborates with the reporting team to design, develop and create an integrated and effective reporting structure across the health system.
- Assists in the triaging of requests for new reports or modifications to existing reports.
- Works with internal resources to engage in continuous quality improvement and educational activities related to the analysis of health care data.
- Works with database administrator and report writers to develop and document common methodologies, definitions, and databases for analytic reporting, ensuring accuracy, eliminating duplication of effort and providing a forum for sharing ideas and creative problem solving.
- Applies data integrity standards to the analytics process.
- Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

- Bachelor' s of Science degree in medical or allied health
- Professional licensure in a medical or allied health area of study (e.g., nursing, radiology, laboratory, physical therapy, pharmacy) required.

EXPERIENCE AND REQUIRED SKILLS:

- An Epic Certification; EpicCare Ambulatory preferred
- Multiple EMR systems knowledge
- Advanced knowledge and understanding of the configuration relationships between sub-systems, applications, modules, etc.
- Competency with Microsoft Excel, Word, PowerPoint and Outlook
- Experience working with interfaced/integrated multi-vendor applications
- Experience working with clinical information systems or system implementation teams for complex projects and/or application development
- Minimum of three (3) years recent clinical practice experience required. Formal or experience-based knowledge of education and information technology analysis, design, implementation and support preferred.
]]>
Tue, 19 Jun 2018 00:00:00 EDT 1
<![CDATA[Cybersecurity Director]]> Position: Cybersecurity Director
Location: Greater Boston Area, MA
Full-Time

 

PURPOSE AND SCOPE:

The Cybersecurity Director establishes and maintains a security stance through policy, standards, architecture and training processes on products and services developed by the Global Research & Development (GRD) group. This role serves as a principal global owner of cybersecurity risk analyses and mitigation for hemodialysis and peritoneal dialysis medical device products and related services. Other tasks will include partnering with the existing corporate security governance policy and processes, collaborating with cross-functional project teams, and the selection of appropriate security solutions, and oversight of any vulnerability audits and assessments. This role is distinct from the corporate security scope. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Maintain clear and concise documentation for standard R&D security development practices that could be reviewed by regulatory bodies (policies, standards, guidelines and procedures).
  • Develop and maintain the Global R&D security architecture design, including coding guidelines and reviews.
  • Create and maintain the Global R&D security awareness training program.
  • Lead in steering the security program to adopt new and current laws and regulations around the globe (North America, Europe, Asia-Pacific, and Latin America).
  • Maintain up-to-date knowledge of the global IT security industry in regards to hemodialysis and peritoneal dialysis and related products and personal health information including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.
  • Select and acquire additional security solutions or enhancements to existing security solutions to improve overall security.
  • Assess the risk of new and current medical devices, treatment services, and digital solutions (Cloud-based services, Mobile Applications, IoT Services, etc.).
  • Ensure the confidentiality, integrity, and availability of the data residing on or transmitted to/from/through medical devices, treatment services, and in databases and other data repositories developed by GRD.
  • Partner with cross-functional project teams and other software and device engineering groups to influence the adoption of security standards and procedures.
  • Participate in investigations into problematic activity and provide on-going communication with senior management.
  • In the event of a security incident, lead Event Management coordination and communications to executives and appropriate stakeholders 
  • Participate in strategic software code reviews.
  • Oversee the design and execution of vulnerability assessments, penetration tests and security audits.
  • Perform regular security awareness training to ensure consistently high levels of compliance with security policy.
  • Coach, mentor, and foster teamwork, including on boarding new engineering staff members. 
  • Aligning and collaborating with fellow security professionals (CSIO, Protection/Security Law, etc.).
  • Develop and maintain Cybersecurity metrics and scorecard for senior management.
  • Other duties as assigned.

 

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Approximately 20% global travel required.

 

EDUCATION:

Bachelor’ s Degree in Computer Science, Information Security or Cybersecurity or related field

 

EXPERIENCE AND REQUIRED SKILLS:
  • 5 - 10  years related management experience in cybersecurity
  • Industry certifications
  • Management level
  • Certified Information Security Manager (CISM) - Preferred 
  • Practitioner-level - Pluses
  • Certificate of Cloud Security Knowledge, Security+, OSCP, CEH, CISSP (or Associate)
  • Knowledge and understating of Medical Device Regulation, Quality, and Design Controls (ISO 13485, ISO14971, FDA 21 CFR 820.30) Preferred.
  • Knowledge of a cybersecurity framework a plus (Ex. NIST SP 800, ISO 27000, NIST CSF)
  • Strong communication and presentation skills both across technical and non-technical audiences, both written and in-person.
  • Ability to partner with a diverse set of global groups
  • Proven record of establishing security policy, policy enforcement, proactive risk identification and solution mitigation.
]]>
Thu, 15 Feb 2018 00:00:00 EST 0
<![CDATA[Data Integrity Specialist]]> Position: Data Integrity Specialist
Location: Boston, MA
Duration: 18 months
Must be able to work onsite
Must haves: Data Integrity, SQL, PL/SQL, database management


The ideal candidate should be a highly motivated and independent team player with understanding of Data Quality and Data analysis, advanced skills in SQL and PL/SQL, knowledge in modern Web technologies, background in Database Management and Integrity, QA and automated testing. Understanding of drug discovery process or prior experience in Biotech or pharmaceutical companies and willingness to rapidly learn database technologies on an AWS cloud would be a big plus.

Skills:   
  • Important aspect of Data Integrity Specialist role is to analyze assay data and metadata for the correctness, completeness, integrity and high quality.
  • Work to ensure that data flow properly across systems and databases, and is represented adequately in data reporting/visualization application so that it provides value to the scientific community.
  • Conduct fact findings to identify specific data integrity/ consistency issues. Document findings in appropriate system (such as JIRA, Nebula Confluence, SharePoint and others) and provide detailed analysis of the issues identified- where problems occur and why. Collaborate with the other teams as appropriate toward specific issues resolution.
  • Develop and/or execute large-scale proactive and on demand data quality assessments to validate consistency between source systems and various data warehouses. Develop recommendations to address Scientific Data Integrity issues and collaborate with data warehouse team to implement Data Integrity issues remediation.
  • Development and maintenance of automated tools data for Data Integrity and Consistency function.
  • Support scientific initiatives/projects/collaborations with the scientists in DAs, informaticians in developing complex queries, scientific data analysis, and issues with scientific data propagation throughout research data workflows.

Education:         
  • Bachelor degree in Technology or Computer Science or Bachelor degree on Biological Sciences.

Requirements:
  • Advanced Data analysis and Issue Troubleshooting skills.
  • Certified Oracle Developer and/or Oracle Database administrator. Advanced skills in SQL and PL/SQL. Working knowledge in database tools for data access and analysis (Toad, SQL Navigator). Knowledge in NoSQL databases is desirable.
  • Understanding AWS cloud technologies, products and solutions is desirable.
  • Expertise in Java, Java script and Json is desirable
  • Basic knowledge and experience with XML and XSD.
  • Ability to write small Web Services using PLSQL or Java Script. RESTful Web Services.
  • Hands on experience in QA, Data Integrity and development of automated testing/ quality checks.
  • At least 2-3 years’ experience in pharmaceutical companies or biotech environment is desired.
  • Ability to rapidly learn systems involved in modern pharmaceutical research, understand their back-end databases and data flows between them as well as comprehending business requirements.
  • Proven effective communication skills, ability to collaborate with other IT groups; excellent customer service.
  • Ability to work independently and/or as a member of a team.
]]>
Tue, 15 May 2018 00:00:00 EDT 0
<![CDATA[Data Management Design Lead]]> Position Title:  DW ETL Design Lead
Job Location: Greater Boston Area, MA
Interview Expectations: Onsite required
Local Candidate: Required
Duration:  6 months plus extensions

Design, specify, and deliver enterprise reporting and analytics data structures to support financial and medical analysis in our Oracle Exadata-based environment. Position may require team leadership or key development contribution or user interaction depending upon the profile of the project.

Experience:
  • At least 6 years functional design, technical design, coding, and testing of data acquisition and ETL process.
  • Technical leadership of several (3+) person development teams.
  • Development and usage of Data Warehousing best practices and standards.
  • Repeated design/development of large-scale data warehousing environments.
  • Design experience with a variety of DW languages and tool  sets.
  • Working knowledge of healthcare services industry-preferred.

Demonstrable Skills:
  • Functional/Technical document (specification) authorship. Required. Critical.
  • Oracle Exadata  DW appliance ETL development skill via SQL and other tools. Understand Oracle Exadata  ETL best practices. Preferred.
  • Ability to independently, or with business counterparts, profile, navigate and reverse engineer the data of source application databases in preparation for data and ETL design. Required.
  • Graphical and written design of complex ETL processes – including the exceptional. Required.
  • Good SQL PLSQL development in Oracle and/or SQL Server. Required.
  • Process and Data modeling in large-scale data warehousing environments. Strongly preferred.
  • Estimation, planning and execution of small-team data warehousing projects. Preferred.
  • Hands on skill with common ETL tools – especially Informatica. Preferred.
  • Design/Configuration of jobs using scheduling tools like Tidal or Autosys. Preferred.
  • Very good written, oral and meeting-based communications in mostly technical settings. Must be able to explain your design/position to multiple audiences. Required.
  • Skill in the techniques and tools used for high-volume data acquisition and replication. Strongly preferred.
  • Respects timelines and surfaces issues without direct supervision. Required.
  • Translate business information requirements to technical structure and specification. Required.
  • Leads and participates in code walk throughs and other deliverable reviews. Required.
  • Oracle Exadata certification. Preferred

Education:
  • Bachelor’ s degree in MIS, computer science or related field preferred.
]]>
Wed, 18 Apr 2018 00:00:00 EDT 0
<![CDATA[Database System Administrator]]> Positon: Database System Administrator 
Duration: 3-6 Month position
Location: Amherst, MA

Under the general direction of the Administrative Infrastructure Database Manager, has primary responsibility for the reliable and secure operation of the University’ s PeopleSoft software, Oracle database, and related software components underlying the PeopleSoft Student Administration software and other administrative information systems.
  • Assist in the planning, implementation and management of Oracle database on Windows and Linux operating systems; various technologies and tools as necessary and internet related protocols.
  • Experience in Unix, Linux and windows scripting.  Writes scripts to maintain systems with Power Shell, VB Scripts, and Batch as needed.  Exposure to scripting such as Puppet and Ansible.
  • 3+ years of Database Systems Administrator experience supporting a three tiered IT Infrastructure (web, application, and database)
  • Facilitate operating system software installations, updates and upgrades. Troubleshoot system-related problems and issues and work with vendors to resolve technical issues.
  • Analyze and resolve network and software communication problems using diagnostic software and technical troubleshooting processes.
  • Good analytical and problem solving skills
  • Applicant must possess well-developed communication and customer service skills.
]]>
Tue, 24 Jul 2018 00:00:00 EDT 0
<![CDATA[Director Clinical Information Systems - Pharmacy Physician]]> Description 


Works collaboratively with both the Information Technology leadership and the clinical community to provide medical leadership in evaluation and implementation of clinical IT projects, systems, and initiatives to support pharmacy& pharmaceutical-related initiatives at the enterprise, service line & facility levels. 

Responsibilities Include: 

1. Works collaboratively to optimize technology solutions to support strategic pharmacy initiatives at both the department and the enterprise level. Utilizes standard project planning methodologies. Is knowledgeable in all present and planned applications installed or to be installed. Displays expertise in clinical applications. Develops specifications to support the design of new or modified clinical applications. 
2. Demonstrates strategic leadership and thought processes as well as significant knowledge in Pharmacy and Therapeutics, Medication Safety, Medication Utilization and clinical practice. 
3. Functions as a liaison between clinical staff, pharmacy service line, and the information technology staff. Maintains the voice of the customer in all project initiatives. Serves as the link between the clinical staff (customer) requirements and IS capabilities. Seeks to promote a positive working relationship at all times. 
4. Serves as a resource to the ACMIO. Utilizes both clinical and analytical skills in evaluating proposed projects and forming recommendations. Assures high quality execution of all approved projects. 
5. Demonstrates familiarity with all current hospital information systems. Demonstrates comprehensive understanding of registration systems, prescriber order entry, electronic medical records, Pharmacy, Radiology and Laboratory Information Systems, Picture Archiving and communication systems (PACS) and rules engines. 
6. Performs related duties, as required. 
Qualifications 
Doctor of Medicine or Doctor of Osteopathy required. 
• Minimum of three (3) years experience including Hospital Medication Safety, Pharmacy and Clinical IS Applications. Extensive experience with Pharmacy information systems and other pharmacy automation tools (e.g. automated dispensing, point-of-care dispensing cabinets). Extensive experience with point-of-care clinical Information system implementation experience (e.g. POE, medication administration systems). Working familiarity with departmental applications (laboratory, radiology), Relational Database Systems (MS SQL Server, Oracle), Health Level 7 Interface engine experience, Microsoft IIS/Internet Explorer technologies required. Knowledge of controlled medical vocabulary (SNOMED, ICD9, LOINC, UMLS) preferred. 
Strong leadership and interpersonal skills, ability to deal with clinicians and administrators.
]]>
Fri, 13 Apr 2018 00:00:00 EDT 1
<![CDATA[Director of IT]]> Position: Director of IT

Location: Boston, MA

Duration: Direct Hire

Must Haves:  8-10+ yrs experience, bachelor’ s degree, masters preferred, experience  managing a large budget & managing staff

Remote: No

Interview: Must be able to interview on site

Job Description 
  • Providing executive leadership in assessing and planning the computing needs of the Hospital Center. Working closely with theMedical Director, Hospital and Leadership to identify IS priorities and needs.
  • Directing all information services. Overseeing the design, development, purchase and implementation of both in-house and commercially developed software applications to aid the Hospital in their activities. Meeting with commercial vendors to conduct evaluations and reviews; and supervise the management team with ultimate responsibility for 40 staff and over 6M in annual budget.
  • Establishing and maintaining a working relationship with the Chief Information Officer and other key members of Hospital to ensure that systems coincide with strategies and standards.
  • Establishing close working ties with Cerner and Epic teams, as part of developing a deep understanding of how those and other hospital wide systems integrate. Developing the experience and relationships to evaluate their potential role as solutions to requirements.
  • Assisting the management team with development of annual budgets and schedules to meet the information services’ needs. Projecting the cost and recommends prioritization of software and hardware purchases, as well as in-house applications development.
  • Ensuring that systems installed within meet the minimum industry standards with regards to interfaces, integration, imaging and general computing as well as meeting HIPPA and other regulatory compliance requirements.
  • Interviewing, selecting, promoting, disciplining and discharging supervisory employees in the group in accordance with personnel policy and practice. Reviewing performance appraisals and proposed merit increases ensuring consistency amongst all employees within the IS group.
  • Communicating with the other clinical and administrative staff, and with Directors where appropriate to ensure the development of technically consistent and supportable clinical applications.

Requirements:
  • Bachelor of Science (BS) degree in Computer Science required combined with at least 6-10 years of experience
  • Skills relating to management acquired through completion of a Masters in Information Management or an equivalent in experience and training is preferred
  • The ability to effectively manage the employees within assigned department/division and to persuade and negotiate with peer level department heads and/or with external agencies/facilities on issues and programs that impact assigned department as well as several other large departments/divisions
]]>
Tue, 03 Jul 2018 00:00:00 EDT 0
<![CDATA[Director of Training and Development]]> Position:  Director of Training and Development                        
Job Location:  New Haven, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local

 

Job Summary

The Director of T&D will partner with business leaders to strategize, implement and execute organizational development solutions aimed at talent management, performance development, diversity and inclusion, change management, career development, and team/leader effectiveness.  This position is accountable for designing, planning, organizing, and implementing the Order’ s training and development programs with the overall goal of enhancing organizational effectiveness. This position works with HR Business Partners to execute enterprise performance management, succession planning, talent reviews, individual leader assessment, and organization-wide training.  This person will be responsible for developing and implementing solutions that are innovative, efficient, and add value across the company. This position is responsible for mapping learning needs against our competency model and writing and delivering interactive, multichannel and sound learning opportunities.

Job Responsibilities
  • Responsible for the strategic development, implementation and ongoing evaluation of a cohesive organizational training strategy, learning tools and programs.
  • Communicate and negotiate with departmental leaders to ensure that all training is either provided by or supervised by a member of the Enterprise Training and Development team.
  • Work closely and collaboratively with Leadership and Management Team to identify and bridge educational gaps through training to enhance overall defined results for each department within the company.
  • Lead a training team responsible for curricula design, development, e-learning, course maintenance and training delivery.
  • Conduct assessments and uses data to provide consultation on organizational effectiveness interventions that will close gaps from current to desired future state in employee effectiveness, performance and engagement.
  • Ensure operational oversight of training effectiveness through measurement of programs. This should include development of ROI for classes and programs, introduction of reinforcement of behavioral change post-training and measures of added value for Germania.
  • Oversee the preparation of organizational assessments and diagnostics for team and organization development.
  • Use defined methodologies to identify critical issues and root causes and implementing appropriate solutions to improve individual, team & organizational effectiveness.

Key Accountabilities

Learning and Development
  • Assess learning and development areas of opportunities and needs across all levels. Identify and prioritize mission critical skills. Recommend, develop and implement customized learning strategies to meet short and long-term capability/skill requirements to effectively execute the business strategy.
  • Build strong relationships across the HR team and the corporate leadership in order to inform, support and execute T&D strategy.
  • Manage and lead the Training and Development team including any consulting resources.
  • Create evaluation mechanisms to test learning efficacy and create opportunities for continuous improvement.
  • Ensure company compliance for all regulatory training.
  • Manage enterprise T & D calendar, invitations and tracking.


Organizational Development:
  • Design and develop quality organizational development frameworks, processes, and tools to be leveraged throughout the HR function for assigned business units.
  • Develop and implement effective solutions that will drive strategic organizational growth.
  • Partner with HRBPs to build and implement new, more agile and effective organizations.

 
Systems and Technical Knowledge:
  • MS Office.
  • LMS platforms would be helpful.


Education:  Bachelor’ s Degree required. Advanced degree preferred; preferably in Organizational Development, Human Resources or related field.

Experience:  7+ years of experience in a Training and Development/Organizational Development or HR Business partner experience in a corporate environment. Financial services industry experience a plus. 5 - 10 years of progressive Training & Development Management experience required.

Licensing and Certification:  Certified Professional in Learning and Performance (CPLP) is a plus, nice if candidates have.

This is a Direct Hire Order for the HR Department in New Haven Office.
 
]]>
Thu, 09 Aug 2018 00:00:00 EDT 0
<![CDATA[Director, Clinical Ancillary Informatics]]> Position:  Director, Clinical Ancillary Informatics
Location:  New Hyde Park, NY
Duration: Direct Hire
Interviews:  Phone / In Person
Local: No

Job Description

Director Clinical Information Systems
  • You will work collaboratively with both Information Technology leadership and the clinical community to supervise evaluation and implementation of clinical IT projects (Mostly Ancillary Systems-OB/Lab/LIS, RIS, SIS, PeriOp and Post-Acute), systems
  • Works collaboratively to design, implement and maintain clinical applications.
  • Evaluates and supervises projects, systems, and initiatives at both the department and the enterprise level. Utilizes standard project planning methodologies.
  • Knowledgeable in all present and planned applications installed or to be installed. Displays expertise in clinical applications.
  • Develops specifications to support the design of new or modified clinical applications.
  • Functions as a liaison between clinical staff and information technology staff.
  • Maintains voice of the customer in all project initiatives.
  • Serves as the link between the clinical staff (customer) requirements and IS capabilities.
  • Seeks to promote a positive working relationship at all times.
  • Ensures system support clinical quality, patient safety, and institutional efficiency.
  • Ensures systems are implemented to support Health System initiatives and goals to improve the quality of patient care, to maximize patient safety, and to provide operational efficiencies.
  • Serves as a resource to the CMIO.
  • Evaluates proposed projects and forms recommendations utilizing both clinical and analytical skills.
  • Ensures high quality execution of all proposed projects.
  • Demonstrates familiarity with all current hospital information systems.
  • Demonstrates comprehensive understanding of registration systems, prescriber order entry, electronic medical records, Pharmacy, Radiology and Laboratory Information Systems, Picture Archiving and communication systems (PACS), and rules engines.

Qualifications
  • MD Degree in any specialty, required.
  • Minimum of three (3) years post graduate training, including five (5) years of Medicine and clinical Information system implementation (EHR/EMR, CPOE) experience.
  • Ancillary Informatics experience a big plus.
  • Working familiarity with departmental applications (e.g. pharmacy, laboratory, radiology), and key information technologies underlying clinical information systems (i.e. Relational Database Systems, integration technologies - HL7, XML, CDA), required.
  • Knowledge of medical vocabularies (i.e. SNOMED, ICD9, LOINC, UMLS, Enterprise Master Patient Index, ARDEN syntax, Biomedical Device Gateways, Data Warehousing, and Business Intelligence tools, required.
  • Strong leadership and interpersonal skills. Ability to deal
]]>
Wed, 28 Mar 2018 00:00:00 EDT 0
<![CDATA[Director, eCare Digital Offerings]]> Position: Director, eCare Digital Offerings

Location: Boston, MA

Duration: Direct Hire

Must Haves: 10 yrs + experience. Innovation within Healthcare (mobile apps, web apps, Telemedicine, Remote health, Interoperability/Care Coordination, etc). Successfully rolled out an eCare solution.

Remote: No

Interview: Must be able to interview on site

 

Position Overview:
  • The ability to understand the digital / telehealth needs of patients and families and supporting how digital can improve clinical and cost outcomes and experience.
  • Identifying, developing and accelerating digital services for patients and families.
  • Developing a roadmap for delivering digital services that are convenient, user-friendly, and market competitive.
  • Developing streamlined processes, structures, and workflows that digitize the patient and family experience.
  • Providing project management and effectively collaborating with critical departments, e.g. IT, Marketing, clinical, and legal on the execution of an accelerated path to digitize the consumer offerings.
  • Building buy-in and support from executive stakeholders and representing strategy and digital health strategy to internal/external stakeholders.
  • Leading change management efforts to transform digital healthcare for patients and families.

 

Requirements:
  • Degree in Business Administration, Public Health, or a closely related field required. Master’ s degree preferred.
  • Minimum 10 years’ experience with recent experience in rolling out eCare. Digital Health or Telehealth solutions.
  • Knowledge rolling, managing and growing digital health solutions and/or in managing operations in a complex or academic health care provider, e.g., eCare, virtual care, or similar.
  • Strong project management, operational and change management skills, with the ability to build relationships across clinical, functional, and academic areas.
  • Operations knowledge and capabilities including developing workflows and operational solutions for new programs/services and initiatives. Six sigma trained a plus.
  • Ability to navigate a complex organization in the face of ambiguity, including negotiating and persuading to achieve results for all stakeholders.
  • Excellent interpersonal communication and presentation skills; ability to communicate complexities to all levels of stakeholders and ability to build trust/strong partnerships.
  • Proven leadership skills with ability to build, lead, motivate, and inspire teams and manage projects from development stages to on-time/in-budget deliverables.
]]>
Wed, 25 Jul 2018 00:00:00 EDT 0
<![CDATA[ETL Developer]]> Job Summary
  • Coordinate with ETL team to implement all ETL procedures for all new projects and maintain effective awareness of all production activities according to required standards and provide support to all existing applications.
  • Documents all technical and system specifications documents for all ETL processes and perform unit tests on all processes and prepare required programs and scripts.
  • Analyze and interpret all complex data on all target systems and analyze and provide resolutions to all data issues and coordinate with data analyst to validate all requirements, perform interviews with all users and developers.
  • Perform tests and validate all data flows and prepare all ETL processes according to business requirements and incorporate all business requirements into all design specifications.
  • Collaborate with all developers and business users to gather required data and execute all ETL programs and scripts on systems and implement all data warehouse activities and prepare reports for same.
  • Perform root cause analysis on all processes and resolve all production issues and validate all data and perform routine tests on databases and provide support to all ETL applications.
  • Monitor all business requirements and validate all designs and schedule all ETL processes and prepare documents for all data flow diagrams.

 
Requirements:
  • Experience in ETL development on the dimensional side
  • Experience with Epic is desired but not required
  • Experience with SQL Server 
  • Caboodle experience is strong desired
  • Experience with SSIS
  • Effective oral & written communication skills
  • Ability to multi-task
  • Attention to detail and quality
  • Must be a team player
]]>
Fri, 10 Aug 2018 00:00:00 EDT 0
<![CDATA[Epic Ambulatory Analyst]]> Position Title: Application Coordinator (Ambulatory)

Job Location:  Nashville TN

Interview Expectations:  Phone, Skype, In Person

Local Candidate: Open to Non Local candidates

Required Skill Sets:
  • Epic Certification
  • Application Coordinator experience on an epic implementation
  • willing to travel and be onsite
  • Great communication 

 

Application Coordinator - Ambulatory Certified Analysts

Role description

Application coordinators are the primary support contact for the application. They coordinate all issues that arise during the project for their application area and must be very knowledgeable about organization policies, procedures, and business operations.

Responsibilities
  • Acting as the primary support contact for the application
  • Coordinating all issues that arise in their application area
  • Understanding the choices involved in application configuration
  • Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software
  • Investigating end users' preferences while making build decisions
  • Analyzing business operations as they relate to build decisions
  • Prioritizing and implementing requested changes to the system
  • Analyzing new functionality in releases to determine how it should be used
  • Populating databases during the initial system build
  • Reviewing software
  • Coordinating software updates and changes
  • Reviewing and testing each new release
  • Collecting information regarding potential system enhancement needs
  • Preparing details of specifications as needed
  • Analyzing data conversion needs
  • Ensuring that data coming across an interface into an application meets the business need
  • Developing and documenting project team procedures for implementing system changes and other tasks
  • Setting standards for naming and numbering conventions and security classifications
  • Guide for Master File Naming and Numbering Conventions
  • Serving as a liaison between end users, third parties, and implementation staff
  • Maintaining regular communication with project stakeholders
  • Working with organization' s business community and end users to ensure the system meets the organization' s business needs
  • Participating in training and working with end users
  • Troubleshooting problems and questions from end users
  • Working with report writers to ensure that the application has the necessary reports.

Key competencies
  • A deep understanding of the organization and the user community in the application coordinator' s assigned area
  • The ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
  • Strong communication and follow-up skills
  • The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
  • Strong project management and organizational skills
  • The ability to communicate effectively with project leadership and subject matter experts
  • The ability and interest to learn the software and increase their knowledge over time
  • Eagerness to learn the system and promote it within your organization
  • Operational experience (helpful, not required)
]]>
Sun, 08 Jul 2018 00:00:00 EDT 1
<![CDATA[Epic Beaker - Analyst Team Lead]]> Position: Epic Beaker Analyst

Location: Watertown, MA

Duration: Full-time

Must Haves: Epic Beaker Certification, 5+ yrs experience, team lead experience

Remote: No

Interview: Must be able to interview on-site

 

Job Description:

 

Position Overview:
  • Directly manage a team of analysts responsible for the implementation, training, and support of the Epic Beaker application
  • Seeking a strong Epic Beaker Analyst with 5+yrs experience.
  • Manage application specific work plans at the resource and task level
  • Ensure the quality of implementation and support for the applications meets organizational standards
  • Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project
  • Configure, build, test, and support the Epic implementation and optimization at the Hospital and independent physician offices
  • Design processes with representatives from clinical or financial operations to ensure technology supports business processes
  • Help build and support financial work queues within Epic
  • Independently manage your work to complete tasks based on clearly defined project milestones and support requirements
  • Identify and escalate any issues/problems/delays that may adversely impact the project
  • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements
  • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces.
  • Acts as a liaison with all areas of the hospital using software application.
  • Conducts regular meetings with analyst and hospital staff to determine future system enhancements.
  • Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides.

 

Requirements:
  • Bachelor’ s degree
  • Active certification in Epic Beaker
  • Minimum 5 years of Epic Beaker experience
  • Capable of supervising all aspects of day-to-day operations and support
  • Supervisory experience preferred
  • Solid understanding of hospital and outpatient environments as well as operations
  • Experience managing multiple, concurrent projects with a proven record of producing quality deliverables and completing projects on time using basic and intermediate project management tools and techniques
  • Able to identify complex problems, their probable causes, their impact to operations, escalate to appropriate leadership, recommend an optimal course of action, and independently and/or collaboratively bring problems to complete resolution
  • Ability understand and explain complex technical concepts in terms understandable to end-users
  • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs
  • Assure work assignments for team are completed in accordance with an established project timeline
  • Strong written communication skills, including project documentation and technical writing
  • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization
  • Demonstrated analytical and problem solving skills
  • Ability to be a team player; flexible, friendly, congenial and enthusiastic
  • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint
  • Should additional certification be required, ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training on dates specified by the hospital

 
]]>
Wed, 15 Aug 2018 00:00:00 EDT 0
<![CDATA[Epic Beaker Analyst]]> Position: Epic Beaker Analyst - Contract

Location: Watertown, MA

Duration: 2 Month + extensions

Must Haves: Epic Beaker Certification, 5+ yrs experience

Remote: on-site to start

Interview: phone and in-person

 

Job Description:

 

Position Overview:
  • Seeking a strong Epic Beaker Analyst with 5+yrs experience.
  • Manage application specific work plans at the resource and task level
  • Ensure the quality of implementation and support for the applications meets organizational standards
  • Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project
  • Configure, build, test, and support the Epic implementation and optimization at the Hospital and independent physician offices
  • Design processes with representatives from clinical or financial operations to ensure technology supports business processes
  • Help build and support financial work queues within Epic
  • Independently manage your work to complete tasks based on clearly defined project milestones and support requirements
  • Identify and escalate any issues/problems/delays that may adversely impact the project
  • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements
  • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces.
  • Acts as a liaison with all areas of the hospital using software application.
  • Conducts regular meetings with analyst and hospital staff to determine future system enhancements.
  • Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides.

 

Requirements:
  • Bachelor’ s degree
  • Active certification in Epic Beaker
  • Minimum 5 years of Epic Beaker experience
  • Capable of supervising all aspects of day-to-day operations and support
  • Supervisory experience preferred
  • Solid understanding of hospital and outpatient environments as well as operations
  • Experience managing multiple, concurrent projects with a proven record of producing quality deliverables and completing projects on time using basic and intermediate project management tools and techniques
  • Able to identify complex problems, their probable causes, their impact to operations, escalate to appropriate leadership, recommend an optimal course of action, and independently and/or collaboratively bring problems to complete resolution
  • Ability understand and explain complex technical concepts in terms understandable to end-users
  • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs
  • Assure work assignments for team are completed in accordance with an established project timeline
  • Strong written communication skills, including project documentation and technical writing
  • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization
  • Demonstrated analytical and problem solving skills
  • Ability to be a team player; flexible, friendly, congenial and enthusiastic
  • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint
  • Should additional certification be required, ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training on dates specified by the hospital

 
]]>
Wed, 15 Aug 2018 00:00:00 EDT 0
<![CDATA[Epic Bridges Interface Developer]]> Position: Epic Bridges Interface Developer
Location: Durham, NC
Duration: 2 years +

Description:

As a member of the Technical Team supporting the implementation of the EPIC electronic health record program, the Interface Analyst supports or leads in the design, development and implementation of information systems throughout the health care enterprise to provide business solutions to customers which will improve the effectiveness and efficiency of their service delivery.
  • Perform investigation of interface-related business and system requirements identified during the analysis phase.
  • Communicate with the other team members to ensure that application functionality and workflow requirements and needs are being addressed and met.
  • Serve as the point person for assigned interfaces with following responsibilities: Coordinate analysis calls, Maintain business requirements documentation, Determine impact to interface, document configuration and build changes needed, Escalate issues or roadblocks encountered during analysis, Perform configuration / build changes, Coordinate or assist in all testing/validation of the interface, Assist with troubleshooting during integrated testing and validation
  • Develop interface specifications.
  • Work with project manager to maintain a detailed issues list to be reviewed periodically with vendor (Epic and legacy system vendors) and various teams.
  • Run error code frequency reports for multiple Epic interfaces; investigate and analyze the errors, cause of failure.
  • Participate in resolving the failed messages and resubmit the messages before signoff.- Create mapping documents for HL7 fields and sub-fields by collecting Epic system values and values for the other systems to serve as a central reference for doing mapping among the various systems.
  • Research tasks to find answers to assist in analysis/design.
  • Other interface related activities as defined by the project manager/director.
  • Participate in On-Call Support Rotation for all interface technologies.

Qualifications:
  • Bachelor’ s degree in Computer Science or relevant field and/or equivalent years of experience
  • At least 4 years of experience in the development and implementation (including project leadership) of online and batch applications.
  • At least 5 years of experience with data analysis, design and implementation, including experience working with end users to gather and interpret requirements.
  • At least 3 years of programming and design experience. In-depth knowledge of security requirements, web services, service-oriented architecture, design patterns, multi-threaded systems, and unit testing.
  • Other Preferred Experiences: HL7, X12, XML, JCAPS Interface Technology, Rhapsody Interface Technology, Open Link Interface Technology, E-Gate Interface Technology, Epic Bridges Certified
  • Experience in a high level programming language required
  • Ability to attend training and complete certification as assigned.  This will require out of state travel to the Epic training facility.
  • Experience with EPIC systems and/or EMR systems a plus.
  • Epic Bridges Certification 
]]>
Fri, 17 Aug 2018 00:00:00 EDT 1
<![CDATA[Epic Data Conversion Specialist with SQL]]> Position:  Epic Data Conversion Specialist
Location: Durham, NC
Contract to hire - 6-8 months to start
Must have strong SQL and Data Conversion experience.  Epic Bridges  is preferred.


Overview:

The Data Conversion  Specialist will join this exciting project to implement Epic software in a unique Epic implementation. The Data Conversion  Specialist is responsible for doing analysis to determine which data needs to be converted into Epic, and using various tools to complete data conversions. Responsibilities include performing activities such as data cleansing and data transfer. This person will be responsible for extracting, formatting, and loading relevant clinical data from the existing EHR databases as well as setting up and maintaining conversion interface.

Duties and Responsibilities:

• Analyzes and documents scope of work for data conversion projects.

• Uses all available vendor- based software applications and tools to complete data processing and conversion jobs in a timely and accurate manner.

• Coordinates the conversion of clinical, administrative and financial data.

• Responsible for converting data from multiple data sources including text files, ODBC and non-ODBC compliant data base files. Other data sources may include proprietary formats, MS Excel and MS Access.

• Works with business owners on verifying that data is converted correctly.

• Provide assistance to Interface Developers and other team members on Data Conversion tasks as necessary. Encourage, assist, and foster development of co-workers skills and proficiency.

• Identifies issues and takes the proper actions to resolve them.

• Responsible for running validation processes to ensure conversion accuracy.

• Assumes responsibility for conversion related support calls from all business owners.

• Documents and describes process and procedures relating to current and future systems environments.

• Participates in coordinating the transition from implementation to production and application support.

Experience

• 5 years of experience working on data conversion projects.

• Epic data conversion experience required.

• Epic Bridges Certification Required

• Experience with Epic Bridges, including altering interfaces in Bridges, monitoring interface errors and meeting with clinical staff to determine interface specifications. Experience with Epic Chronicles a plus but not required.

• Must have  experience with all conversions related to an  Ambulatory Epic implementation.  Specifically:  Resolute, Cadence, EpicCare Ambulatory

• Ability to quickly gain working knowledge of products to review converted data with business owners and analysts to answer questions.

• Experience with implementation of application software packages/custom applications.

• Knowledge of industry formats such as HL7, CCDs and XML.

*Care Everywhere experience a bonus.

*Experience with a commercial ETL tool a plus

 
]]>
Wed, 11 Jul 2018 00:00:00 EDT 0
<![CDATA[Epic Prelude / Cadence Analyst]]> Position Title: Application Coordinator (Cadence/Prelude)
Rate/Salary Info: Open
Job Location:  Nashville TN
Interview Expectations:  Phone, Skype, In Person
Local Candidate: Open to Non Local candidates and remote too

Required Skill Sets:
  • Epic Certification
  • Application Coordinator experience on an epic implementation
  • willing to travel and be onsite
  • Great communication 

Application Coordinator - Cadence/Prelude Certified

Role description

Application coordinators are the primary support contact for the application. They coordinate all issues that arise during the project for their application area and must be very knowledgeable about organization policies, procedures, and business operations.

Responsibilities
  • Acting as the primary support contact for the application
  • Coordinating all issues that arise in their application area
  • Understanding the choices involved in application configuration
  • Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software
  • Investigating end users' preferences while making build decisions
  • Analyzing business operations as they relate to build decisions
  • Prioritizing and implementing requested changes to the system
  • Analyzing new functionality in releases to determine how it should be used
  • Populating databases during the initial system build
  • Reviewing software
  • Coordinating software updates and changes
  • Reviewing and testing each new release
  • Collecting information regarding potential system enhancement needs
  • Preparing details of specifications as needed
  • Analyzing data conversion needs
  • Ensuring that data coming across an interface into an application meets the business need
  • Developing and documenting project team procedures for implementing system changes and other tasks
  • Setting standards for naming and numbering conventions and security classifications
  • Guide for Master File Naming and Numbering Conventions
  • Serving as a liaison between end users, third parties, and implementation staff
  • Maintaining regular communication with project stakeholders
  • Working with organization' s business community and end users to ensure the system meets the organization' s business needs
  • Participating in training and working with end users
  • Troubleshooting problems and questions from end users
  • Working with report writers to ensure that the application has the necessary reports.

Key competencies
  • A deep understanding of the organization and the user community in the application coordinator' s assigned area
  • The ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
  • Strong communication and follow-up skills
  • The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
  • Strong project management and organizational skills
  • The ability to communicate effectively with project leadership and subject matter experts
  • The ability and interest to learn the software and increase their knowledge over time
  • Eagerness to learn the system and promote it within your organization
  • Operational experience (helpful, not required)
]]>
Sun, 08 Jul 2018 00:00:00 EDT 1
<![CDATA[Epic Project Manager (Testing)]]> Position: Epic Testing Coordinator
Location: Franklin, TN
Duration: 12 months - candidates must be open to conversion to full-time


PURPOSE AND SCOPE:

This individual is responsible for the overall success of testing and for communicating to project managers and leadership informed about the testing progress. This individual will be overseeing all phases of the Epic project testing lifecycle (Ambulatory, Rev Cycle, and Integration).

Responsibilities include planning, managing and monitoring all test activities for software release(s) from project initiation through production deployment; oversee the exit/entrance criteria and signoffs which demonstrate adherence to process and quality assurance; work with cross functional application teams to manage and execute testing; lead the creation of test plans and test scripts; manage test execution and the identification of defects, issues and concerns encountered during testing. Coordinates all activities and all testers during each testing phase of iterative releases; collaborates with clients/users and senior staff as required to define the testing strategy to be employed for development projects; utilizes testing knowledge and experience to assess and advise on the practicality of testing process alternatives; and ensures that any risks associated with the agreed test strategy and the system test plan are clearly documented and described to the clients/users and colleagues. Accountability for driving defect resolution during testing, creating and presenting testing status to all levels of management and taking responsibility for the production and approval of all testing deliverables and achievement of testing milestones during a project.

 

This role will handle a variety of recurring and non-recurring or special assignments, coordinate input from internal/external customers to better understand customer needs and/or perceptions, stay abreast of current product developments and trends in testing, communicates

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Workflow Coordination & Completion
  • Current State System Workflows - Create a baseline inventory of IT System current state workflows for all applications impacted by the new EMR and assist in maintaining inventory.
  • Operational EMR Workflow Approval Support - Coordinate, track and initiate IT revisions and IT approval of operational workflows
  • Future State EMR Operational Workflows - Maintain inventory and status of future state IT System workflows that support operational workflows
  • Future State IT System Workflows - Track status of completion of all remaining future state IT system workflows (not covered by operational workflows) for applications and systems for the new hospital

 

Functional, Integration and UAT Testing Strategy
  • Phased Overall Test Strategy - Assist with defining a phased testing strategy in collaboration with IT teams to achieve key testing goals, scope and deliverables for each test phase
  • Test Script Inventory - Work with teams to ensure all test scripts are identified, documented and tracked for each testing phase. Align test scripts with operational and system workflows
  • Test Phase Requirements - Develop IT system test plans for end-user validation and " dress rehearsal" events. Working with operational and transition teams to define the scope, requirements, responsibilities, and schedule for testing workflows
  • Testing Schedule Planning - Document and maintain testing schedule, manage completion of testing tasks against the test schedule
  • Testing Execution - Plan and coordinate execution of scheduled test phases and activities.
  • Issue Tracking – Develop, execute, and maintain an issue tracking system for all phases of testing. Escalate testing defects, problems and issues to the Program.
  • Other duties as assigned.

 

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION:
  • Bachelor' s degree in a technical discipline or 5-7 years minimum previous experience with software testing required

 

EXPERIENCE AND REQUIRED SKILLS:
  • Healthcare IT background required, specifically in Epic implementation and upgrade testing coordinator roles
  • 3-5 years of experience of ability to provide the solution when faced with testing problem preferred
  • 3-5 years of experience with test tools preferred
  • 3-5 years of experience with test process and lifecycle management preferred
  • Ability to guide and advise less experienced business systems analysis personnel. Knowledge and understanding of Information Technology processes and documentation
  • Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures
  • Familiarity with an EMR and/or Epic application testing processes is highly preferred
  • Proficient in the use of MS Office Suite, including Excel, PowerPoint and Word
  • Motivation – Self-motivated, able to complete tasks with minimal supervision
  • Strong organizational skills: Ability to organize work in order to meet weekly schedule of activities, ability to track, prioritize and handle multiple activities with a high degree of interruption
  • Excellent written and verbal communication
  • Attention to detail: Is thorough and ensures that responses to queries and problems are complete and accurate
  • Collaborative: Establishes good working relationships with application teams and colleagues
  • Shares knowledge; is approachable for help.
]]>
Thu, 28 Jun 2018 00:00:00 EDT 1
<![CDATA[Epic Resolute Professional Billing Trainer]]> Position:  Epic Cadence & Prelude Trainer
Location:
  • Franklin, TN strongly preferred
  • Exceptional non-local candidates must be able to travel to the Franklin, TN or Durham, NC office for onboarding and training
  • Non-local candidates must have a quiet environment for remote training and a reliable high-speed internet connection

Duration: Estimated 1 to 2-year contract; potential contract-to-hire)

Summary:

The main function of a trainer is to conduct training and development programs for employees. This person is responsible for collecting information, conducting research, and creating training materials and programs.

Job Responsibilities:
  • Primary responsibility is conducting web-based training using WebEx
  • Must be an experienced Epic trainer (at least 2 years); Epic certification is not required
  • Must have very strong presentation skills and customer support skills
  • Experience conducting web-based training and using WebEx is a definite plus
  • Must be flexible with work hours to accommodate customers across the US
  • Must be able to travel occasionally when needed for onsite training, go-live support, and team meetings
  • Monitor, evaluate and record training activities and program effectiveness.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Assess training needs through surveys, interviews with employees, focus groups or consultation with managers. Develop alternative training methods if expected improvements are not seen.
  • Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
  • Meet with department leads and management to determine training needs.
  • Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Skills:
  • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’ s time.
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique. Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods.
  • Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Education/Experience:
  • Bachelor' s degree in relevant field or equivalent experience/training required. 5-7 years related experience required.
]]>
Wed, 01 Aug 2018 00:00:00 EDT 1
<![CDATA[Epic Willow Analyst II (2 positions)]]> Position: Epic Willow Analyst II

Location: Watertown, MA

Duration: Direct Hire

Must Haves: Epic Willow Certified, Pharmacist preferred

Remote: No

Interview: Must be able to interview on site

 

Position Overview:
  • Mentor junior colleagues in the development of application and project management knowledge
  • Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project
  • Configure, build, test, and support the Epic implementation at the hospital and independent physician offices
  • Design processes with representatives from clinical or financial operations to ensure technology supports business processes
  • Independently manage your work to complete tasks based on clearly defined project milestones
  • Identify and escalate any issues/problems/delays that may adversely impact the project
  • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements
  • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces
  • Acts as a liaison with all areas of the hospital using software application
  • Conducts regular meetings with hospital staff to determine future system enhancements
  • Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides

 

Requirements:
  • Bachelor’ s degree
  • At least 1-2 years of information systems experience, preferably in healthcare and with Epic (or relevant operational experience)
  • Epic Willow certification
  • Licensed Pharmacist preferred
  • Ability understand and explain complex technical concepts in terms understandable to end-users
  • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs
  • Strong written communication skills, including project documentation and technical writing
  • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization
  • Demonstrated analytical and problem solving skills
  • Ability to be a team player; flexible, friendly, congenial and enthusiastic
  • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint
  • Ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training
  • Personal transportation for local travel, possibly some occasional out-of-town travel in addition to the training commitment above, and a valid Massachusetts driver' s license
  • Participate in on-call coverage as assigned
  • WORKING CONDITIONS
    • Physical demands include ability to sit more than six hours per day.
    • Ability to communicate via telephone, orally, and hear conversation more than 50% of the time.
    • Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.
]]>
Mon, 30 Jul 2018 00:00:00 EDT 0
<![CDATA[EpicCare Ambulatory Analyst]]> Position: EpicCare Ambulatory Analyst

Location: Boston, MA

Duration: 3 mo Contract-to-Hire

Must Haves: EpicCare Ambulatory Certification, MyChart knowledge or certification, nice to have.

Remote: No

Interview: Must be able to interview on site

 

Job Description:
  • Participating as a project team member on practice specific or organization wide projects as assigned.
  • Working with the Epic Clinical Lead to monitor product development and work with vendor to keep staff current on all system optimizations and upgrades.
  • Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Understanding the choices involved in application configuration, and impact/opinions of end-users.
  • Developing and maintaining proper documentation of support and customization materials for the activities and tasks assigned.
  • Supporting training and implementations as needed.
  • Acting as the primary support contact for the application and troubleshooting problems and questions from end users
  • Analyzing new functionality in releases to determine how it should be used
  • Familiarizing with physician practices' workflows and patient experiences within your organization
  • EpicCare Ambulatory Analyst integrating with a variety of systems, including scheduling, lab, radiology, billing, and inpatient.

 

Requirements:
  • 4+ yrs of related work experience and 2+ yrs of implementation experience as an EpicCare Ambulatory Analyst.
  • EpicCare Ambulatory Analyst Certification.
  • Bachelor’ s degree in Clinical, Business, Engineering, Computer Science or licensed healthcare professional desirable and/or four plus years of previous related experience.
  • Communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well developed writing skills.
  • Experience with Electronic Health Records, Practice Management Systems and other ambulatory clinical software and applications.
  • Experience working with process owners and users in gathering requirements, creating specs, system design, and application design
  • Experience in Healthcare Information Systems, Application Support, IT or Clinical experience using the Epic EMR and have a solid understanding of workflows and configuration in an Ambulatory setting with decision support, order sets, reports and documentation tools.
  • Experience working with process owners and users in gathering requirements, creating specs, system design, and application design
  • Experience/certification in MyChart, Care Everywhere, Mobile Apps
  • Requires travel to Epic headquarters in Verona, WI to attend training classes, as needed.
  • A dependable car and/or transportation to practice offices, training locations, and other off-site meetings.
]]>
Tue, 17 Jul 2018 00:00:00 EDT 0
<![CDATA[Field Support Technician (Columbus OH)]]> Position: Field Support Tech
Location: Columbus, OH -  Position requires travel throughout Ohio
Type: Temp to Hire
Duration: 6 months to start

Summary:

The main function of the Field Support Technician role is to provide technical assistance to computer system users. A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
  • May install software or perform hardware testing at the users desk site.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts. Support employees locally with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employees desktops/laptops.

Qualifications:
  • Associate' s degree in computer related field or equivalent training required.
  • 0-2 years experience required.
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
]]>
Mon, 23 Jul 2018 00:00:00 EDT 1
<![CDATA[Field Support Technician - Irving, TX]]> Position: Field Support Tech
Location: Irving, Texas
2 months contract


Summary:

The main function of the Field Support Technician role is to provide technical assistance to computer system users. A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.Job

Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
  • May install software or perform hardware testing at the users desk site.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees locally with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employees desktops/laptops.

Qualifications:
  • Associate' s degree in computer related field or equivalent training required.
  • 0-2 years experience required.
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage ones time.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
]]>
Wed, 02 May 2018 00:00:00 EDT 1
<![CDATA[Front End Developer]]> Position: Front End Developer

Location: Boston, MA

Duration: 3-6 month contract

Must Haves: UX Design experience, portfolio

Remote: No

Interview: Must be able to interview on site

 

Job Description:

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

 

Position Overview:
  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Optimize application for maximum speed and scalability
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders

 

Requirements:
  • 7+ years experience planning, designing and building web sites and applications
  • Experience writing in functional and object oriented styles
  • Strong Debugging and Problem solving skills
  • Experience with Front End Builds and where they fit in with the application workflow
  • Experience working in an Agile team environment plus
  • Must be able to set expectations and meet aggressive deadlines
  • Strong communication skills
]]>
Mon, 30 Jul 2018 00:00:00 EDT 0
<![CDATA[Help Desk]]> Position:  Help Desk                             
Job Location:  Fort Wayne, Indiana
Interview Expectations:  Phone & In Person
Local Candidate: Local
Job Description
  • Ability to work with others in a team environment
  • Ability to work on your own, while reporting back to team leader/ manager on any issues or concerns in a timely fashion
  • Good troubleshooting skills
  • Excellent customer service skills, and ability to provide white glove service to customers
  • Demonstrates excellent verbal communication skills
  • Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to productivity
  • Proficiency in building and deploying desktops and laptops. Preferably familiarity with SCCM
  • Proficiency with Microsoft Office Suite (O365) (Word, Excel, PowerPoint, Outlook, Skype)
  • Proficiency with Windows 10 O/S
  • Experience in Windows 10 O/S and Microsoft Office 365 upgrades and rollouts
  • Familiarity with SCCM application installation
  • 1 - 3 Years’ experience in direct end user support including Microsoft Office applications. (Required)
  • Additional Job Requirements: Parking not reimbursed for this assignment
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Help Desk]]> Position:  Help Desk                             
Job Location:  Omaha, NE
Interview Expectations:  Phone & In Person
Local Candidate: Local

Job Description
  • Ability to work with others in a team environment
  • Ability to work on your own, while reporting back to team leader/ manager on any issues or concerns in a timely fashion
  • Good troubleshooting skills
  • Excellent customer service skills, and ability to provide white glove service to customers
  • Demonstrates excellent verbal communication skills
  • Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to productivity
  • Proficiency in building and deploying desktops and laptops. Preferably familiarity with SCCM
  • Proficiency with Microsoft Office Suite (O365) (Word, Excel, PowerPoint, Outlook, Skype)
  • Proficiency with Windows 10 O/S
  • Experience in Windows 10 O/S and Microsoft Office 365 upgrades and rollouts
  • Familiarity with SCCM application installation
  • 1 - 3 Years’ experience in direct end user support including Microsoft Office applications. (Required)
  • Additional Job Requirements: Parking not reimbursed for this assignment
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[IT Project Admin]]> Position: IT Project Admin
Location: Melville
Full Time

Description

As an Administrator IT Project you will support management in all phases of portfolio and program strategies, due diligence for proposed and approved initiatives, program oversight and process improvement functions.

Responsibilities Include:
  • Collaborates with project and resource managers in all aspects of maintaining project data in the CA Clarity portfolio and Project Management applications.
  • Ensures data is accurate and managed in a timely manner to reflect current status of projects.
  • Assists PMO in the creation, management, maintenance, and updating of project schedules utilizing CA Clarity/ PPM.
  • Participates in testing new Clarity PM Functionality.
  • Tracks and audits projects and programs within the organization to ensure PMO process standards are being met and provide feedback to Project Managers on how to keep project on track.
  • Assists in the integration of data across projects and portfolios for analysis and reporting.
  • Participates in QA reviews for project work breakdown structures, ensuring consistency in activity/task naming and role identification.
  • Facilitates the creation and processing of assigning resources to projects.
  • Controls, tracks and monitors projects to ensure compliance with PMO processes and standards.
  • Participates in updating and maintaining project budget information and change requests.
  • Assist in orientation of new PM' s to PMO processes and PM tools (i.e. Clarity/ Open Workbench, Oracle), as needed.
  • Coordinates project planning meetings.

Qualifications
  • High School Diploma or equivalent, required. Bachelor' s Degree in Business Administration, Healthcare or Technology, preferred.
  • Minimum of three (3) years progressively responsible project/resource management experience, required. Healthcare IT environment, preferred.
  • PMI training and certification, preferred.
  • Experience with Portfolio and Project Management tools (i.e. CA Clarity and/or Microsoft Project Server) and Microsoft Office suite, preferred.
  • Excellent verbal, written, analytic and presentation skills, required.
]]>
Tue, 12 Jun 2018 00:00:00 EDT 1
<![CDATA[IT Risk Management Analyst]]> Position Title: Risk Management Specialist

Job Location:  Long Island, NY

Interview Expectations:  Phone and In Person

Local Candidate: Yes

Required Skill Sets: Risk, Security, Compliance


The Risk Management Specialist collaborates with IT Security Management in the development of enterprise Security assessment tools and policy and procedures. The Risk Management Specialist assesses information risk and facilitates remediation.

Duties and Responsibilities
? Collaborates with IT Security management in the development of enterprise Security assessment tools and policy and procedures
? Performs vulnerability assessments as assigned utilizing I.T. Security tools and methodologies
? Summarizes risk posture across the Health System or within specific business units
? Identifies opportunities to reduce risk within the Health System, detects and remediates vulnerabilities and ensures compliance and audit readiness
? Makes recommendations for corrective action and documents management decisions regarding acceptance or mitigation of risk scenarios
? Facilitates and monitors performance and compliance of risk remediation tasks
? Liaises with Health System? s partners and vendors regarding the security maintenance of their systems and applications
? Creates and presents changes related to risk mitigation to Change Authorization Board, as needed
? Provides weekly status on project status, including outstanding issues
? Participates in the development of? security awareness? education and training, as necessary

Qualifications
? Bachelor? s Degree in Information Security, Audit or related field, required; AND 
? Minimum of five (5) years progressively responsible information security assessment or audit experience, required; OR
? High School Diploma or equivalent, required; AND
? Minimum of eight (8) years progressively responsible information technology risk management experience, required
? Experience in a healthcare environment, preferred
? Certified in at least one (1) of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+, Global Information Assurance Certification (GIAC) or related certification, required
]]>
Tue, 27 Mar 2018 00:00:00 EDT 1
<![CDATA[IT Risk Management Specialist]]> Position: IT Risk Management Specialist - 012
Location: Melville, NY
Full Time

Description

In the role of I.T. Risk Management Analyst, you will collaborate with IT Security management in the development of enterprise Security assessment tools and policy and procedures. You will assess information risk and facilitate remediation of identified vulnerabilities with the Health System' s Enterprise network, systems and applications. Lastly, you will report on findings and recommendations for corrective action.

 

Job Responsibilities Include:
  • Collaborates with IT Security management in the development of enterprise Security assessment tools and policy and procedures.
  • Performs vulnerability assessments as assigned utilizing I.T. Security tools and methodologies. Summarizes risk posture across the Health System or within specific business units.
  • Identifies opportunities to reduce risk within the Health System, detects and remediates vulnerabilities and ensures compliance and audit readiness.
  • Makes recommendations for corrective action and documents management decisions regarding acceptance or mitigation of risk scenarios.
  • Facilitates and monitors performance and compliance of risk remediation tasks. Reports on findings.
  • Liaises with Health System' s partners and vendors regarding the security maintenance of their systems and applications.
  • Creates and presents changes related to risk mitigation to Change Authorization Board, as needed.
  • Provides weekly status on project status, including outstanding issues.
  • Participates in the development of ' security awareness' education and training, as necessary.

 

Qualifications
  • High School Diploma or equivalent, required and minimum of eight (8) years progressively responsible information technology risk management experience, required.

OR
  • Bachelor' s Degree in Information Security or Audit or related field, required.

AND

 
  • Minimum of five (5) years progressively responsible information security assessment or audit experience, required. Healthcare environment, preferred.
  • Certified in at least one of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+, Global Information Assurance Certification (GIAC) or related certification, required.
  • Thorough knowledge and understanding of current information risk assessment techniques, required.
  • Familiarity with Federal and State compliance regulations including HIPPA, PCI-DSS and Meaningful Use, required.
  • Strong interpersonal and communication skills and the ability to work with all levels of management, required.
  • Project management skills, required.
]]>
Wed, 13 Jun 2018 00:00:00 EDT 1
<![CDATA[IT Risk Management Specialist]]> Position: IT Risk Management Specialist - 013
Location: Melville, NY
Full Time

Description

In the role of I.T. Risk Management Analyst, you will collaborate with IT Security management in the development of enterprise Security assessment tools and policy and procedures. You will assess information risk and facilitate remediation of identified vulnerabilities with the Health System' s Enterprise network, systems and applications. Lastly, you will report on findings and recommendations for corrective action.

 

Job Responsibilities Include:
  • Collaborates with IT Security management in the development of enterprise Security assessment tools and policy and procedures.
  • Performs vulnerability assessments as assigned utilizing I.T. Security tools and methodologies. Summarizes risk posture across the Health System or within specific business units.
  • Identifies opportunities to reduce risk within the Health System, detects and remediates vulnerabilities and ensures compliance and audit readiness.
  • Makes recommendations for corrective action and documents management decisions regarding acceptance or mitigation of risk scenarios.
  • Facilitates and monitors performance and compliance of risk remediation tasks. Reports on findings.
  • Liaises with Health System' s partners and vendors regarding the security maintenance of their systems and applications.
  • Creates and presents changes related to risk mitigation to Change Authorization Board, as needed.
  • Provides weekly status on project status, including outstanding issues.
  • Participates in the development of ' security awareness' education and training, as necessary.

 

Qualifications
  • High School Diploma or equivalent, required and minimum of eight (8) years progressively responsible information technology risk management experience, required.

OR
  • Bachelor' s Degree in Information Security or Audit or related field, required.

AND

 
  • Minimum of five (5) years progressively responsible information security assessment or audit experience, required. Healthcare environment, preferred.
  • Certified in at least one of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+, Global Information Assurance Certification (GIAC) or related certification, required.
  • Thorough knowledge and understanding of current information risk assessment techniques, required.
  • Familiarity with Federal and State compliance regulations including HIPPA, PCI-DSS and Meaningful Use, required.
  • Strong interpersonal and communication skills and the ability to work with all levels of management, required.
  • Project management skills, required.
]]>
Wed, 13 Jun 2018 00:00:00 EDT 1
<![CDATA[IT Security Engineer]]> Position: IT Security Engineer
Location: Melville, NY
Full Time
 

Manager: Vincent  Venezia

Position Summary:

Safeguard the organization' s computer networks and systems by planning and carrying out security measures which monitor and protect sensitive data and systems from unauthorized access and cyber-attacks.

Responsibilities:
  1. Validates applicable information security design considerations are appropriately included in all new and existing computing environments.
  2. Builds, configures and maintains all information security technologies.
  3. Configures and troubleshoots security infrastructure devices.
  4. Develops and documents application/system specific security hardening guidelines.
  5. Reviews and validates that network infrastructure and endpoint device configurations comply with the latest industry standards and framework (i.e. HITRUST, NIST, HIPAA and PCI-DSS).
  6. Provides Level 3 support for the IT Security technologies.
  7. Recommends security enhancements and upgrades to network, infrastructure and application environments.
  8. Engineers, implements and monitors security measures for the protection of computer systems, networks and information.
  9. Identifies and defines system security requirements.
  10. Proposes computer security architectures and develops detailed information security designs and controls.
  11. Designs, implements and supports security tools and services to enforce and maintain information confidentiality, integrity, and availability.
  12. Performs other duties, as required.

Qualifications
  • Bachelor’ s Science Degree in Information Security, Computer Science, MIS, Computer Engineering, or Technical Security certification or degree (e.g. CISM, CISSP, CNA etc.), required.
  • Minimum of three (3) years of related experience in an Information Services role.
  • Experience with network security and networking technologies and with system, security, and network monitoring tools, required.
  • Thorough understanding of the latest security principles, techniques, and protocols, preferred.
  • Hands-on Engineering experience with more than one of the following security technologies: Intrusion Prevention Systems, Intrusion Detection Systems, Content Filtering, Two-Factor Authentication, Email and Endpoint Encryption, Email and Endpoint Protection, Network Access Control, Web Application Firewalls, Data Loss Prevention, Netflow Monitoring, SIEM Solutions, DDoS, Active Directory / ADFS / Single Sign-On, Public Key Infrastructure / Certificate Services, required
]]>
Wed, 13 Jun 2018 00:00:00 EDT 1
<![CDATA[IVR Developer]]> Position:  IVR Developer                                   
Job Location:  Greensboro, NC.
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  6 Months

Job Description
  • 4-6 years’ experience
  • Application developer with JAVA, HTML, JavaScript, XML, XSLT, JSF, Rich Faces, Ajax, Websphere and DB2 skills. COBOL skills a plus.
  • The candidate will be responsible for designing, coding, testing, and implementing enhancements and maintenance modifications on multi-platform applications.
  • Will have extensive interaction with technical peers as well as business partners.
  • Additional Job Requirements:
    • Additional skills needed:
      • Genesys GAX
      • Genesys Click to Chat
      • Genesys infrastructure
      • Genesys composer
      • Nuance Speech
      • Speech Grammars - NDM
      • Strong Java /J2EE experience, Web Services
      • HTML, Java Script, Jscript, JQuery, Ajax
      • Struts, Spring, Hibernate, EJB
      • Oracle, MySQL, SQL Server, Informix DB
      • Web Sphere Application Server, Tomcat, Linux, Apache
]]>
Tue, 07 Aug 2018 00:00:00 EDT 1
<![CDATA[Information Architect]]> Position: Information Architect
Location: Melville, NY
Full Time

 

Description

In the role of Information Architect, you will collaborate on various EMR implementations to ensure appropriate data and system information architecture for business intelligence applications and interoperability applications. You will provide strategic direction and oversight for information architecture of clinical and non-clinical BI applications as well as various interoperability projects supporting data exchange between EMR systems.

Job Responsibilities Include:
  • Provides strategic direction and oversight for creating clinical, semantic and technical requirements for Analytics and Business Intelligence applications.
  • Works with key stakeholders to understand business needs in the context of available system functionality. Provides oversight to both clinical and technical teams ensuring deployment of scalable analytic and business intelligence applications while leveraging common sets of tools and processes.
  • Provides expertise in data modeling and data governance for Business Intelligence applications. Leads the development of data governance model for data access control, data definition process and data stewardship.
  • Manages clinical and business data modelers/analysts in developing conceptual and logical data models for data warehousing and BI applications.
  • Provides analytical and consultative expertise in architecting integration. Works with clinical and quality expert groups within the Health System to understand clinical workflow requirements and design appropriate and efficient interoperability and integration designs while leveraging various available tools for data extraction and data transformation.
  • Utilizes clinical, technical and analytical skills in evaluation proposed projects and makes recommendations. Ensures quality execution of projects.
  • Selects, develops, manages and evaluates direct reports.

 

Qualifications
  • Bachelor' s Degree in Information Technology, Computer Science, Industrial Engineering, Business Administration or related field, required.
  • Minimum five (5) years progressively responsible business intelligence, data analysis and project management experience, required.
  • Strong knowledge of data sources and data characteristics in a healthcare environment, including database design and report development, required.
  • Experience with Microsoft SSRS, Business Objects, IBM or Oracle systems, required.
  • Knowledge of clinical terminologies and medical vocabulary tools, preferred.
  • Training in medical informatics or experience in a clinical informatics setting, preferred.
  • Thorough understanding of interoperability concepts and familiarity with Integrating the Healthcare Enterprise (IHE) and Healthcare Information Technology Standards Panel (HITSP) standards, preferred. Programming experience in any scripting language, preferred.
]]>
Tue, 12 Jun 2018 00:00:00 EDT 1
<![CDATA[Information Security Specialist]]> Position: Information Security Specialist
Location: Melville, NY
Full Time


Position Summary:

Reviews and documents security risk and controls surrounding enterprise information technologies, applications and services. Maintains policies, standards and procedures to align with information security frameworks and enterprise strategies. Supports the information security awareness and training program.

Responsibilities:
  1. Perform application security reviews, vendor/business associate assessments, threat modeling and vulnerability analysis based on the NIST/HITRUST framework.
  2. Oversee corrective action plan development, establish remediation priorities, and track status.
  3. Provide information security subject matter expertise to developers, engineers, and workforce members on information security risk assessments, vulnerability remediation and threat detection techniques.
  4. Maintain Information Security policies, standards and guidelines.
  5. Develop and maintain security awareness and training materials to reinforce required security controls and address gaps noted in assessments.
  6. Write technical reports based on security review findings and recommendations.
  7. Performs other duties, as required.

 

Qualifications
  • High School Diploma or equivalent, required and minimum of eight (8) years progressively responsible information technology risk management or security experience, required

OR
  • Bachelor’ s Degree in Information Security or Audit or related field, required AND
  • Minimum of five (5) years progressively responsible information security assessment or audit experience, required.
  • Thorough knowledge and understanding of current information risk assessment techniques, required.
  • Working knowledge of IT standards, federal and state compliance regulations, and security frameworks including HIPAA, HITRUST, NIST, ISO27001, and PCI-DSS, required.
  • In-depth technical knowledge of Information Security principles and processes and experience writing/maintaining information security policies, standards and guidelines, required.
  • Attention to detail, excellent writing, documentation, communication, presentation, customer service and interpersonal skills, and the ability to work with all levels of management, required.
  • Healthcare environment, preferred.
  • Certified in at least one of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+, Global Information Assurance Certification (GIAC) or related certification, preferred.
]]>
Tue, 12 Jun 2018 00:00:00 EDT 1
<![CDATA[Information Security Specialist]]> Position: Information Security Specialist
Location: Melville, NY
Full Time
 

Responsibilities:
  • Perform application security reviews, vendor/business associate assessments, threat modeling and vulnerability analysis based on the NIST/HITRUST framework
  • Oversee corrective action plan development, establish remediation priorities, and track status
  • Provide information security subject matter expertise to developers, engineers, and workforce members on information security risk assessments, vulnerability remediation and threat detection techniques
  • Maintain Information Security policies, standards and guidelines
  • Develop and maintain security awareness and training materials to reinforce required security controls and address gaps noted in assessments
  • Write technical reports based on security review findings and recommendations

Qualifications
  • Bachelor’ s Degree in Information Security or Audit or related field, required
  • Minimum of five (5) years progressively responsible information security assessment or audit experience, required
  • Thorough knowledge and understanding of current information risk assessment techniques, required
  • Working knowledge of IT standards, federal and state compliance regulations, and security frameworks including HIPAA, HITRUST, NIST, ISO27001, and PCI-DSS, required
  • In-depth technical knowledge of Information Security principles and processes and experience writing/maintaining information security policies, standards and guidelines, required
  • Attention to detail, excellent writing, documentation, communication, presentation, customer service and interpersonal skills, and the ability to work with all levels of management, required
  • Healthcare environment, preferred
  • Certified in at least one of the following: Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Security+
  • Global Information Assurance Certification (GIAC) or related certification, preferred
]]>
Fri, 20 Jul 2018 00:00:00 EDT 1
<![CDATA[Information Technology - Business Analyst]]> Position:  Information Technology - Business Analyst                             
Job Location:  Atlanta, GA
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  1 Year
 

Job Description
  • Insurance industry or related project experience
  • Sales and Account Management/Distribution project experience
  • Broker/Benefit Administration project experience
  • Marketing function type of project experience
  • Operations/Member Enrollments/EDI project experience
  • Underwriting project experience
  • New facilities project experience
  • Experience working with new mergers/acquisitions. Familiarity with TSA process and ability to drive towards successful termination/transition of related items for their assigned work stream.
  • Facilitation and elicitation experience: There will be a lot of cross work stream discussions. The BA will need to feel comfortable in unfamiliar situations asking questions to bring the right people into a meeting and is proven to drive discussions to decisions.
  • Experience with business case analysis and documentation. This includes cost benefit analysis. Projects are going through the business case validation effort and will likely be asked to do it again in a few months. Need a resource that is able to pull detail out of ambiguity and facilitate discussions that drive out specific outcomes and deliverables for a project.
  • Visual Modeling: Visio or (preferably) Adonis. Also being able to call on experience to use other diagram types as needed for the situation. User Stories are becoming increasingly important in our shift to Agile.
  • Assisting with identification of key stakeholders and drafting communication plans and content related to assigned work stream.
  • Able to work effectively within a large portfolio of work streams, identifying intersections with other work streams, collaborate cross track to ensure gaps are identified and addressed
  • Additional Job Requirements:           
    • 7+ years’ experience
    • Act as a liaison among stakeholders in order to understand the structure, policies, and operations of a department/unit, and recommend solutions that enable them to achieve its goals by bringing structure and formalization of requirements into the process.
    • May include gathering business requirements, assisting in integration and acceptance testing, supporting the development of training and implementation material, participating in the implementation, and providing post-implementation support as well as responsibility for investigating business systems, identifying options for improving business systems, and assisting in bridging the needs of the business with technology.
    • May also be called upon to develop project plans and provide project management skills.

 

 
]]>
Wed, 15 Aug 2018 00:00:00 EDT 1
<![CDATA[Jr. Data Analyst - Behavioral Health (EHR Tester)]]> Position: Jr. Data Analyst - Behavioral  Health 
Location: Boston, MA
Duration: 4-6  months + extensions
Must have strong computer skills & experience in a behavioral health setting. 

Job Description:

We are looking for a Jr. Data Analyst  to join our team. This person will be do manual testing of our new EHR System.

 

Responsibilities:
  • Perform testing of solution to ensure they meet the company’ s needs.
  • This will include but is not limited to:
    • Testing textboxes
    • Testing Date fields
    • Filling out forms
    • Checking on a style guide – spelling, punctuation (driving consistency)
  • This person will be looking at the workflows and testing in different enviroments
  • Testing in the test environment for the Core built forms
  • Testing forms in the dev environment for the Vinfen built forms
  • Pushing out the corrections
  • Ensuring the features and functionality
  • Full UX experience - enter a client in from referral to discharge.

 

Skills and Experience:

Minimum Qualifications:
  • Experience in a Behavioral Health setting.
  • Strong process and quality orientation.
  • Superior oral and written communication skills.
  • Strong computer skills.

Preferred:
  • 1-2 years EHR experience. 
  • Bachelors is preferred but not required. 

 
]]>
Wed, 01 Aug 2018 00:00:00 EDT 0
<![CDATA[Middleware Systems Engineer]]> Position:  Middleware Systems Engineer
Location: Greater Boston Area, MA
Full Time
Required:  Has to have experience with middleware technologies like WebSphere or WebLogic. Needs to have strong Linux experience, would like to have some exposure to Ansible and Jenkins 

PURPOSE AND SCOPE:

Support and develop processes and systems for quick and thorough responses to customers. Provide systems configuration recommendations to deliver solutions to technical problems.   Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration.

IT/MIDDLEWARE ENGINEER FOCUS:

· Responsible for supporting middleware infrastructurerunning in a Red Hat Linux environment.

· Perform installations, tuning and maintenance of middleware applications, system security, backup and recovery in these environments.

· Experience with JBoss EAP and Apache Tomcat administration required.

· In-depth knowledge of Java Technologies and some experience with Enterprise Storage systems.

· Broad technical knowledge including server virtualization, enterprise storage and networking

· Working experience in large scale Middleware environment preferred

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Analyze Production implementation – identify and resolve errors, ensure ongoing stability of the environment.

  • Establish end user access policy and permissions and delegate permissions authority to applicable users.

  • Participate in the installation, maintenance and performance tuning of the infrastructure which may include reviewing system logs and generating system performance reports.

  • Manage and maintain the backup and restore processing for systems which includes verifying that all system backups are successful and system restore processes are periodically tested.

  • Review systems logs and messages on a daily basis and either takes actions or can consult with senior level personnel before taking any necessary actions.

  • Responsible for User Security access administration of systems.

  • Responsible for monitoring of the Remedy tickets and resolution of issues to ensure closure of the tickets by self or with the help of other team members.

  • Participates in the evaluation of the system software and hardware by researching vendor options according to selection criteria.

  • May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.

  • May refer to senior level staff for assistance with higher level problems that may arise.

  • Escalates issues to supervisor/manager for resolution, as deemed necessary.

  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

  • Assist with various projects as assigned by direct supervisor.

  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Occasionally lifts/carries object and materials weighing +30 pound

EDUCATION:

  • Bachelor’ s Degree required

EXPERIENCE AND REQUIRED SKILLS:

  • 2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience.

  • Requires good documentation skills to meet compliance requirements. 

  • Requires a good overall understanding of monitoring and backup/recovery technologies.

  • Demonstrated Experience in Capacity Planning, Growth Management.

  • Solid understanding of Clustering, Load Balancing, Backups.

  • Excellent communication & presentation skills.
]]>
Mon, 23 Jul 2018 00:00:00 EDT 0
<![CDATA[OIM Tech Lead]]> Position: OIM Tech Lead
Location: Lexington, MA
Duration: 6 months - would convert to full time
Must be able to work onsite and interview in person!
Must have OIM experience!


PURPOSE AND SCOPE

In this position, you will lead architecture, design and development of Identity & Access Management Solutions for all business units in North America. You will provide leadership to a matrixed team in implementing and sustaining IAM solutions. This is an ideal role for individuals who aspire to play a leadership role and, can also undertake hands-on development. You will interact with all technology teams and multiple business units, Project Managers, System Analysts and QA.

PRINCIPAL DUTIES AND RESPOSIBILITIES
  • Lead Solution Architecture for Identity & Access Management domain
  • Provide technical leadership in developing and sustaining enterprise-wide IAM solutions using Oracle IDM Suite of products
  • Design & Develop workflows (Request, Approval, Notification, Provisioning) for Onboarding new applications and users on to OIM 11g R2 PS3 platform.
  • Create detailed technical specifications for IAM solutions.
  • Extend out of the box capability of IDM platform by developing custom extensions.
  • Deliver technical presentations throughout the organization to help standardize IAM service
  • Assist with training of IAM Analysts & Administrators, as needed.
  • Research contemporary technologies and create recommendations and create roadmaps
  • Own responsibility for break-fix and manage production incidents.
  • Identify root causes of incidents and implement permanent corrective actions.
  • Manage routine maintenance & system administration activities including version upgrades, availability monitoring, configuration and, generation of reports.

 

EDUCATION

Bachelor’ s Degree in Computer Science / Engineering

 

EXPERIENCE AND REQUIRED SKILLS
  • At least 5 years of hands-on experience with Oracle IDM suite of products and developing applications using Java, J2EE.
  • Extensive knowledge of OIM 11g R2 PS3 product (installation, configuration and, implementation – SOA Composites, Custom Workflows, Approval Policies, Access Policies, Custom UDF Forms, Scheduled Tasks)
  • Extensive hands-on experience in development & deployment of solutions on OIM 11g R2 PS3 platform
  • Extensive knowledge and hands on experience working with LDAP, Active Directory, OID.
  • Extensive hands-on experience with WebLogic
  • Extensive hands-on experience with databases – SQL queries, Views and, Stored Procedures
  • Technical presentation skills
  • Exposure to formal methods of documenting architectures
]]>
Mon, 21 May 2018 00:00:00 EDT 1
<![CDATA[Office 365 Systems Administrator]]> Position: Office 365 Sys Admin
Location: New Haven, CT
Duration:  6 months to start, most likely 12-18 months. Potential for temp to hire.
Must be able to interview and work on site!


Job Responsibilities
  • Manage and monitor Office 365 services.
  • Document changes to the systems using change management best practices.
  • Maintain a highly secure system through proper configuration and system access monitoring.
  • Troubleshoot and resolve issues with user access to cloud services.
  • Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
  • Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework.
  • Assist with the creation of policies around the proper use of Office 365 services and support.

In Addition
  • Deep knowledge of Microsoft Exchange and it’ s interaction with Active Directory.
  • Supporting Skype for Business and troubleshooting call quality issues.
  • Experience managing directory sync into Azure AD.
  • Supporting the sync and sharing of large volumes of data with OneDrive.
  • Advanced skills managing Office 365 using PowerShell.
  • Experience with Azure AD user management both for Office 365 and third-party services.
  • Exporting usage and licensing information through Office 365 reporting.
  • Understanding of firewall requirements needed for all Office 365 functions.
  • Deep understanding of supporting Office desktop applications.
  • Support of Office 365 mobile applications.

Education: BS or BA in Computer Science, Information Systems or related field is preferred.

Experience: 3-5 years of experience.

 

 
]]>
Mon, 16 Jul 2018 00:00:00 EDT 0
<![CDATA[OpTime/Anesthesia Analyst]]> Position: Epic Optime Analyst

Location: Watertown, MA

Duration: Full-time

Must Haves: Epic Beaker Certification, 5+ yrs experience, team lead experience

Remote: No

Interview: Must be able to interview on-site

 

Job Description:

 

Position Overview:
  • In this position you will:
  • Configure, build, test, and support the Epic implementation at the Hospital and independent physician offices
  • Design processes with representatives from clinical or financial operations to ensure technology supports business needs
  • Independently manage your work to complete tasks based on clearly defined project milestones Identify and escalate any issues/problems/delays that may adversely impact the project
  • Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements
  • Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces
  • Acts as a liaison with all areas of the hospital using software application
  • Conducts regular meetings with hospital staff to determine future system enhancements
  • Prepares and maintains documentation, including analysis, design, programming, standards procedures, and user guides

 

Requirements:
  • Bachelor’ s degree
  • Ability understand and explain complex technical concepts in terms understandable to end-users
  • Strong written communication skills, including the creation of project documentation and technical writing
  • Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization
  • Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs
    Demonstrated analytical and problem solving skills
  • Ability to be a team player; flexible, friendly, congenial and enthusiastic
  • Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint
  • Ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training
  • Personal transportation for local travel, possibly some occasional out-of-town travel in addition to the training commitment above, and a valid Massachusetts driver' s license
  • Participate in on-call coverage as assigned WORKING CONDITIONS Physical demands include ability to sit more than six hours per day.
  • Ability to communicate via telephone, orally, and hear conversation more than 50% of the time.
  • Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.
  • Must be able to readily adjust to change, handle a rapid-paced environment and the stresses associated with that, while continuing to provide high-quality, efficient servi
]]>
Wed, 15 Aug 2018 00:00:00 EDT 0
<![CDATA[Planview Admin Consultant]]> Position: Planview Admin Consultant
Location: Concord, CA
Duration: 5 months
Must Haves:  The two modules this person should have experience in are “ investment and capacity planning” and “ work and resource management”.

Description:
  • We are looking for a candidate with strong Planview admin experience to implement and roll out Planview Enterprise functionality. The two modules this person should have experience in are “ investment and capacity planning” and “ work and resource management”.
  • The person will work on site in Concord, CA, to collect and analyze the local business requirements and work with our global IT group in Germany and the local site to implement the solutions.
  • The tasks include resolving WRM/ICP module integration, creating various reports for portfolio managers, resource managers, program and project managers, and defining practices to help ensure data integrity.
]]>
Mon, 02 Jul 2018 00:00:00 EDT 1
<![CDATA[Principle Technical QA Lead]]> This is a very hands-on, technical QA position. The Principal Technical QA Lead will participate within software project development teams, as well as contribute to or lead priority QA team initiatives. This role should be equally as comfortable leading small QA teams (including manual testing focused QA engineers), and as the sole assigned QA engineer to a project. The Principal Technical QA Lead should be well acclimated to testing and delivering within a rapid release cycle environment.

This Principal Technical QA Lead will be the leader of technical software quality assurance initiatives at CRICO, participating in an agile team of software engineers focused on the Software Development Lifecycle of our applications ensuring high engagement and high performance in application delivery. Be part of a team where everyone is committed to delivering quality software on time and on budget including design, coding, testing, deployment and certification. The selected candidate must be well versed with QA methodologies, various levels and types of testing, and designing/implementing/executing front-end validation, ETL/Data, and, BO report automated tests.
  • Team with software developers early in the product development cycle to influence test design, and identify areas for implementing test hooks, to facilitate test, test automation efforts and ensure requirements are feasible.
  • Proactive and ongoing research of commercial and open source tools and utilities to ensure that test automation methods remain current and efficient.
  • Provide documentation on all test automation solutions, so that scripts can be mapped to the overall test plan, and so that less automation-knowledgeable staff becomes adept at executing and interpreting them.
  • Defining testing strategy and test automation strategies and managing the testing efforts of junior staff throughout a project/program lifecycle. Executing test plans and test cases ensuring that they meet provided requirements and technical design objectives.
  • Be responsible for effective automated testing of applications during the Software Development Lifecycle including design, implementation, and execution.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA activities internally and externally.
  • Develop and execute test cases, scripts, plans and procedures (manual and automated).
  • Diagnose defects and track them from discovery to resolution.
  • Provides reports to IS project teams and business partners on health and quality of projects, as well as necessary steps to remediate issues and raise overall quality
  • Coordinates activities of Quality Analysts and mentor Quality Analysts working offshore

Requirements:
  • Bachelor’ s degree or equivalent work experience
  • Total 8+ years of quality assurance experience with knowledge of software development.
  • Experience in mapping between business requirements and technology solution at detailed level of technical execution.
  • Experience in ETL, data warehousing, and report testing.
  • Experience in writing test automation scripts and maintaining test environments.
  • Experience in developing test plans, test cases, strategies and QA metrics in support of test execution.
  • Knowledge of QA practices, techniques, and methodologies.
  • Experience in working with distributed teams located offshore.
  • Experience in writing SQL commands and techniques for testing data and report output accuracy.
  • Knowledge of relevant SDLC (software development life cycle) methodologies.
  • Ability to manage team members and communicate effectively.
  • Ability to adapt to changing business needs.
  • Experience with ALM product for Automation testing is desirable.
  • Experience with Loadrunner product for Performance testing is desirable.
]]>
Wed, 27 Dec 2017 00:00:00 EST 0
<![CDATA[Product Manager]]> Position: Product Manager

Location: St. Paul, MN

Duration: Contract-to-hire

Must Haves: 1-3 yrs+ experience, Bachelor' s Degree, full SDLC experience, iOS/Andriod experience preferred, experience with User centered product development.

Remote: No

Interview: Must be able to interview on site

 

Job Description:

We are looking for a Product Manager to join our growing Digital Health team. This team’ s focus will be cardiovascular mobile applications. This person will be working with mostly IOS and Android mobile app. We are looking for someone that brings a unique background and open mindset to the team!

 

Position Overview:
  • Work collaboratively with UI/UX designers and Engineering to ensure optimal design of mobile solutions, in addition to delivering a great experience for customers/users
  • Utilize customer driven product management methodologies within an Agile environment.

 

Requirements:
  • Experience in performing full lifecycle Product Management, ideally for iOS and Android mobile
  • Demonstrated knowledge of successful product management/marketing strategies and practices
  • Must have experience with User centered product development.
  • Must have healthcare experience and need to understand clinical concepts
  • Technical background and knowledge of mobile application development
  • Strong interpersonal skills, with ability to collaborate and communicate at all organizational levels, internally and externally.
  • Bachelor’ s degree; MBA a plus
  • Science and engineering background a big plus (Person currently on the team with a PhD Biomed engineering.)
  • Creative/innovative, Entrepreneur mindset
  • Agile/scrum a plus

 

 
]]>
Tue, 03 Jul 2018 00:00:00 EDT 0
<![CDATA[Program Manager]]> Position: Program Manager
Location: Melville, NY
Full Time

Description

The Program Manager plans, directs and coordinates the staff and activities of an assigned area of the Program Management Office to ensure goals and objectives are accomplished within prescribed time-frames and funding parameters. In this role, you will maintain the strategic view of the business objectives and the relationship to department projects. You will prioritize project criteria, processes and contribute to decisions regarding program and project direction.

Responsibilities include:
  • Plans, directs and coordinates the staff and activities of an assigned area, ensuring project milestones and budgetary constraints are maintained.
  • Collaborates with Senior Project Managers to define time-frames, funding, procedures, deliverables and staffing levels.
  • Works with IS, vendors and customers to develop project proposal outlining deliverables, requirements, risks, assumptions, key stakeholders, roles and responsibilities, and budget.
  • Works with senior management; builds and manages the program management function to support projects.
  • Assists in defining and developing departmental wide program management practices, governance standards, processes and metrics.
  • Reviews high level deliverables across projects, and reports to senior management on projects' status.
  • Implements engagement review and quality assurance procedures in accordance with established methodology to ensure successful project execution. Develops testing standards and post implementation support models.
  • Manages scope and mitigates risk across all projects.
  • Identifies and resolves critical issues.
  • Assists in the evaluation and re-design of project plans and objectives as necessary.
  • Selects, develops, manages and evaluates direct reports; oversees the selection, development, management and evaluation of indirect reports.
  • Contributes to Portfolio Management and planning for assigned areas.
  • Manages resources including operating budget, supplies, equipment, space, staff and information.

Qualifications
  • Bachelor' s Degree in Computer Science, Information Technology or related field, required.
  • Minimum of seven (7) years progressively responsible experience in Information Systems including a minimum of three (3) years managing projects, required.
  • Project Management Institute (PMI) Certification, preferred.
  • Significant experience in assigned technical area (i.e. Finance, Healthcare, Facilities, Infrastructure, etc.), and in a similarly sized IT organization, required.
  • Demonstrated experience in the 9 Project Management Institute (PMI) knowledge areas, and Program and Portfolio Management, required.
  • Project management, communication, presentation, relationship building and strategic planning and implementation skills, required.
  • Analytical and organization skills and ability to develop and implement complex project plans, required.
  • Skilled at MS Project or NIKU Workbench project planning tools, required. Experience with CA Clarity or related PPM tool, preferred.
]]>
Tue, 12 Jun 2018 00:00:00 EDT 1
<![CDATA[Project Manager]]> Position:  Project Manager                                            
Job Location:  Omaha, NE
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  12 Months
 

Job Description
  • 2-3 years’ experience
  • This position is responsible for the coordination and completion of small to large projects.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
  • Prepares weekly and bi-weekly reports for upper management regarding the status of a project.
  • May require a bachelor' s degree and at least 3 years of experience in the project management field. Relies on extensive experience and judgment to plan and accomplish goals.
  • Leads and directs the work of others.
  • A wide degree of creativity and latitude is expected.
  • Additional Job Requirements: Candidates with the ability to multi task and embrace ambiguity. Takes pride in their work and has a high degree of attention to detail.

 
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Thu, 26 Jul 2018 00:00:00 EDT 1
<![CDATA[Project Manager]]> Position:  Project Manager                                            
Job Location:  Hartford, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  12 Months
 

Job Description
  • 7-9 years’ experience
  • Responsible for the coordination and completion of projects or programs.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program.
  • Prepares reports for upper management regarding the status of a project.
  • May require a bachelor' s degree and at least 5 years of experience in the Project Management field.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.
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Mon, 30 Jul 2018 00:00:00 EDT 1
<![CDATA[Project Manager ]]> Position:  Project Manager                                            
Job Location:  Omaha, NE or Atlanta, GA
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  12 Months
 

Job Description
  • 7-9 years’ experience
  • Responsible for the coordination and completion of projects or programs.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project.
  • May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.
  • Experience in the Insurance Industry with Functional exposure to Operations
  • Mergers and Acquisitions experience preferred not required
  • Experience in Traditional Project Management but also some experience in Agile as well in the management of both Business and Technical Solutions and Deliverables
  • Experience in managing and overseeing multiple complex work streams with cross project and team intersection requiring complex project planning
  • Track record of success regarding driving project teams to target dates, keeping tight alignment to scope, objectives, and target dates
  • Experience in communications including status reporting to technical and business resources and executives up to the VP Level
  • Experience in stakeholder/relationship management of business resources and executives up to the VP Level
  • Location Information: Position locations are Omaha, NE or Atlanta, GA on a full time basis; travel to these locations on a weekly basis will not be paid for
  • Project work can be located in Omaha, NE; Atlanta, GA; Boston, MA; or Dove, NH and travel to these locations from the Position Locations will be paid for.
]]>
Mon, 30 Jul 2018 00:00:00 EDT 1
<![CDATA[Project Manager (Application Solutions Implementations)]]> Position:  Project Manager (Application Solutions Implementations)
Location:  Melville, NY (occasional travel to other Northwell locations)
Direct Hire

Description

Project Manager / Application Solutions Implementations

The Project Manager plans, manages and coordinates project activities to ensure goals and objectives of a mid-sized project, or multiple phases of a large project are accomplished within the specified time-frame and funding parameters. In this role, you will establish timelines and ensure project deadlines are met.

Responsibilities include:
  • Reviews project plan to determine time-frame, funding limitations, procedures, staffing requirements and allotment of resources to various phases of the project.
  • Establishes work plan and staffing for each project phase and arranges for recruitment or assignment of project staff.
  • Confers with project staff to outline work plan and assign duties, responsibilities and scope of authority.
  • Manages activities of project staff to ensure project progress is on schedule and within budget.
  • Reviews status reports and modifies schedules and/or plans as required.
  • Prepares and presents project reports for management, clients or others.
  • Confers with project staff to provide technical advice and resolve problems.
  • Coordinates project activities with organizations or agencies outside the health system.
  • Tracks actual performance against planned project performance, analyzes variances, and work with project team to ensure all customer needs are met while maintaining control of the project.

Qualifications
  • Bachelor' s Degree in Computer Science, Information Technology or related field, required.
  • Minimum of five (5) years related technical experience including three (3) years of project management experience, required.
  • Program Management Institute (PMI) Certification, preferred.
  • Experience in assigned technical area (i.e. Finance, Healthcare, Facilities, Infrastructure, etc), and in a similarly sized IT organization, required. Healthcare environment, preferred.
  • Demonstrated experience in the 9 Project Management Institute (PMI) knowledge areas, required.
  • Analytical and organization skills and ability to develop and implement multiple small to medium project plans, required.
  • Project management, communication, presentation, relationship building and strategic planning and implementation skills, required.
  • Experience with MS Project or NIKU Workbench project planning tools, required. Experience with CA Clarity or related PPM tool, preferred.
]]>
Thu, 03 May 2018 00:00:00 EDT 1
<![CDATA[QA Analyst]]>
Position Title: QA Analyst

Job Location:  Greater Boston area

Interview Expectations:  onsite

Local Candidate: yes

Required Skill Sets: manual  QA experience

Job Summary:

The Quality Assurance Analyst is responsible for software quality assurance and will assist with the implementation of technology initiatives. Supports recommendations for implementation into existing workflows.

 

Responsibilities:

 
  • Contributes to the testing efforts of multiple projects from inception to post implementation using Standard Development Life Cycle (SDLC) methodologies.
  • Adheres to all departmental standards, including project estimating, project plans, test strategies, test plan writing, execution, test management tools, and related documentation.
  • Responsible for software quality assurance and implementation of system enhancements, system initiatives, configuration changes, and/or other business opportunities.
  • Recommends improvements or modifications to applications as a result of testing to ensure the highest quality product.
  • Attends review sessions and works closely with QA Manager to raise technical issues and provide relevant input to ensure the product design will successfully integrate into the existing environment.

 

Qualifications:

 
  • Bachelor' s degree in Software Engineering or Computer Science (or 4 years equivalent work experience) preferred.
  • 1-2 years experience in software quality assurance preferred.
  • Well versed with testing processes and SDLC methodologies. 
  • Knowledge of MS Office and test management tools.
  • Demonstrates understanding of quality assurance as part of the development process.
  • Experience in project estimating and planning process.
  • Demonstrates the ability to work independently or as part of a team.
  • Strong organizational, problem solving, and prioritization skills as demonstrated by the successful and timely completion of assignments.
  • Experience with MEDITECH software a plus.
  • Excellent verbal and written communication skills, interaction with others and time management skills.
  • Keen attention to detail
  • Experience working in a team-oriented, collaborative and matrix environment
  • Knowledge of applicable data privacy practices and laws

Work Conditions:
  • Occasional evening and weekend work to meet deadlines.
  • Physically able to participate in training sessions, presentations, and meetings
  • Some travel may be required for the purpose of off-site software application testing
]]>
Fri, 03 Aug 2018 00:00:00 EDT 0
<![CDATA[QA Tester]]> Position: QA Tester
Location: Great Neck, New York
Full Time

Description 

As AEHR QA Tester you will conduct testing of AEHR software test plans to identify AEHR software problems, configuration issues and their causes. You will also review, verify and validate AEHR Quality Assurance testing procedures. 

Responsibilities Include: 
  • Conducts software compatibility tests on AEHR programs, hardware, or network environments. 
  • Modifies test plans, scenarios, scripts, or procedures, as needed 
  • Identifies, analyzes, and documents problems with program function, output, online screen or content. Reports configuration inaccuracies, bugs, errors or defects to management. 
  • Determines and documents any test plans that may need improvement. 
  • Reviews and analyzes the effectiveness of modifications. 
  • Plans test schedules in accordance with project scope or go-live dates.: 
  • Qualifications 
  • High School Diploma or equivalent required. Associates Degree, preferred. 
  • Working knowledge of software QA testing procedures and applicable software, preferred. 
  • Solid communication and report writing skills, required. 
  • Excellent analytical skills to grasp key points from complicated details. 
  • Ability to work independently or as a team member in support of quality software configurations.
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Research Specialist - Hartford, CT]]> Position: Research Specialist / Admin
Location: Hartford, CT
Duration: 12 months, with strong possibility to convert to full time


The Role

You will be responsible for performing enterprise searches of customer policies, contracts and accounts to determine if a benefit may be due.   You will provide consistent, high quality service and accurate information to internal and external customers

Responsibilities
  • Utilizes multiple administration systems across all lines of business to determine if a policy holder has a benefit due
  • Performs data entry into the workflow documentation system, meeting departmental quality and production standards
  • Orders files from offsite locations and reviews files to identify key data needed to perform a search
  • Able to work independently within a high production team environment
  • Adheres to privacy regulations and maintains customer confidentiality
  • Strong written communication skills to respond to customer inquiries concerning their coverage
  • Adjust and adapt to all aspects of the business in an ever changing work environment, while understanding goals, how they are measured, how to reach them, and work with others as necessary to achieve these goals

Education
  • Undergraduate degree or comparable work experience

Experience
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations.
  • Possesses a bias for action and avoids workplace distractions
  • Drives performance targets to completion.

Proven ability to be proficient with multiple systems and processes in a fast paced environment
]]>
Fri, 06 Apr 2018 00:00:00 EDT 1
<![CDATA[Resolute PB Analyst]]> Position: Resolute PB Analyst

Location: Boston, MA

Duration: 3 mo Contract-to-Hire

Must Haves:

Remote: (Yes or no)

Interview: Must be able to interview on site (or not)

 

Job Description:
  • Acting as the primary support contact for the application' s end-users.
  • Working with Epic representatives, key stakeholders, and end-users to ensure the system meets the needs of the organization in regards to the project deliverables and timeline.
  • Troubleshooting problems and questions.
  • Developing an understanding of operational needs to set the direction for the organization' s workflows.
  • Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones.
  • Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software.
  • Documenting system changes, decisions, and workflows.
  • Reviewing the status of projects and issues on an ongoing basis with leadership.
  • Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them.
  • Identifying and implementing requested changes to the system.
  • Maintaining regular communication with Epic representatives, including participating in weekly team meetings.
  • Serving as a liaison between end users' workflow needs and Epic support staff.
  • Participating in training and working with end users.

 

Requirements:
  • Comfort with the following applications – Epic, Visio, Excel, PowerPoint, Word, Outlook.
  • Design, build, and testing experience.
  • Knowledge of or experience with other related systems (charge sources, interfaces, scheduling, registration, hospital billing, etc).
  • Knowledge of and ability to support the full revenue cycle within Epic (charges, claims, payment posting, insurance follow-up, self-pay, credit management, and visit filing order).
  • 3+ years of Epic Professional Billing Support.
  • Epic Resolute Professional Billing Administrator Certification, plus
  • Bachelor’ s degree preferred.
]]>
Tue, 17 Jul 2018 00:00:00 EDT 0
<![CDATA[Revenue Cycle SME ]]> Position:  Revenue Cycle SME 
Location: Franklin, TN
Duration: 12 months

PURPOSE AND SCOPE:

Support company’ s mission, vision, core values and customer service philosophy. Adhere to the company’ s Compliance Program, including following all regulatory and division/company policy requirements.

The Revenue Cycle SME will be responsible for translating previous experience within Nephrology and Internal medicine practice management from a business and IT perspective to continually enhance the performance of products and services. Familiarity with a wide range of healthcare specific practices, concepts and procedures is required. This role will rely on judgment and experience to consult internally and externally on a broad range of topics and with groups/practices regarding technology needs to facilitate a positive experience.

 

DUTIES / ACTIVITIES:

Under the supervision of a Lead and applications management, the primary responsibility is to provide design and works with the Epic electronic health record (EHR) build teams to ensure smooth transition from design decisions to build within the applications. Supports the Revenue Cycle governance committees and other operational groups in decision-making. Serves as an advocate for change within their area of influence. Devises practical solutions to technology challenges in a way that compliments information and practice management workflows for all users. Leverages knowledge of processes and workflows to improve the efficiency and effectiveness of interrelated systems.

 

CUSTOMER SERVICE:
  • Responsible for driving the company culture through values and customer service standards.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

 

PRINCIPAL RESPONSIBILITIES AND DUTIES:

 
  • Participate with on-site presentations, implementation meetings, sales meetings and trade shows
  • Providing sales support and delivery of Epic demos
  • Support the PB and Access team leads and build teams as a Subject Matter Expert (SME) to resolve queries and complex issues related to product enhancements, product road map
  • Audit practice workflows to insure compliance with applicable billing and coding requirements
  • Act as the voice of the customer and communicate between users and application teams in user centered design
  • Continually refine internal reporting needs for users and lead the reporting efforts to establish national benchmarks for practice performance
  • Lead project managers and trainers during complex PM installs and customer work sessions
  • Perform practice assessments. Define workflow, training, enhancements and fixes needed to optimize revenue for practices
  • Maintain knowledge of coding requirements in the Nephrology, VA, and Dialysis specialties
  • Participate internally regarding product and service lines specific to company
  • Other duties as assigned

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION:
  • Bachelor' s of Science degree in medical or allied health
  • Professional licensure in a medical or allied health area of study (e.g., nursing, radiology, laboratory, physical therapy, pharmacy) required.

 

EXPERIENCE AND REQUIRED SKILLS:
  • Epic Certification and advanced work experience; Epic Resolute PB or Epic Prelude/Cadence preferred
  • Multiple EMR systems knowledge
  • Advanced knowledge and understanding of the configuration relationships between sub-systems, applications, modules, etc.
  • Competency with Microsoft Excel, Word, PowerPoint and Outlook
  • Experience working with interfaced/integrated multi-vendor applications
  • Experience working with revenue cycle systems or system implementation teams for complex projects and/or application development
  • Minimum of three (3) years recent practice management experience required. Formal or experience-based knowledge of education and information technology analysis, design, implementation and support preferred.
]]>
Wed, 27 Jun 2018 00:00:00 EDT 1
<![CDATA[SAP ABAP Developer ]]> Position:  SAP ABAP Developer 
Location: Greater Boston Area, MA
Duration: 3 months plus extensions

The ideal candidate will use their outstanding ABAP development skills to analyze, code, test, debug, implement, and maintain customization in our SAP system. The candidate will use their communication skills to collaborate with analysts and key users to support existing applications and implement solutions that improve business processes. This role includes development for ongoing projects as well as day-to-day support of existing applications. 

Requirements: 
  • At least 10 years of experience as SAP Development Workbench Specialist and Solution Architect with significant exposure to the FI, CO, AM, PS, SD, MM and PP modules and familiarity with APO, portals, and BW. 
  • Strong expertise using ABAP, including Web Services related to Concur, Web Dynpro, BSP applications and extensions, workflow. 
  • Excellence in developing high quality solutions that are scalable, robust, reusable, optimized for performance, well documented, and highly maintainable. 
  • Creative solution architect who collaborates with team to design and create innovative, highly configurable solutions.
  • Excellent understanding of Finance, controlling, T&E and supply & demand chain processes in the Health Care, High - Tech, Pharmaceutical, Manufacturing and Consumer Products industries. 
]]>
Thu, 02 Aug 2018 00:00:00 EDT 1
<![CDATA[SW Development PM (R&D)]]>  

Position:  SW Development PM
Location: Greater Boston Area
Duration: 3-6 months, Contract to Hire
Candidates must be local
Must be able to interview in person
Must be able to work onsite. 
Required:  SW Dev experience, R&D a plus, healthcare or med device a plus


PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • A seasoned, experienced professional with a full understanding of engineering project management, resolves a wide range of issues in creative ways.
  • Leads complex R&D projects across all phases of planning, implementation, and production readiness and support.
  • Creates, optimizes, and drives structured schedules and project plans. Sets and meets deadlines with quality deliverables, effectively adapting and modifying plans based on changing conditions or data.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Networks with senior internal and external personnel in own area of expertise.
  • Normally receives little instruction on day-to-day work, general instructions on new assignments.
  • Acts as a subject matter expert for engineering project management activities.
  • Represents the R&D teams as core team member in the cross-functional program teams.
  • Collaborates across all the functional areas (R&D, Marketing, QA/QC, Regulatory, Clinical, Operations, Service and others) necessary to insure successful project completion and delivery.
  • Anticipates, identifies, documents, and manages key program risks; proposes and drives appropriate mitigation and contingency plans.
  • Prepares project dashboards and communicates progress clearly across organizational boundaries and levels from individual contributor to senior executive.
  • Plans resource requirements and negotiates Core Team resources with R&D functional managers; assist Core Team Members in negotiating extended team staffing.
  • Leads teams to define and prioritize scope, objectives, and requirements.
  • Assist Core Team Members in resolving extended team and functional issues.
  • Builds effective relationships with core and extended team members, functional managers, senior management, and customers.
  • May provide assistance to lower level staff with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
  • Assists with various projects as assigned by a direct supervisor.
  • Other duties as assigned.
  • Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

 

 

EXPERIENCE AND REQUIRED SKILLS:
  • Minimum 5 – 8 years of related experience in product development and/or project management, preferably in the medical device industry; with a Master’ s Degree 3 years of experience required.
  • Must be proficient in the use of Project management tools to develop schedules, allocate resources, and track progress.
  • Excellent leadership skills and experience leading high-performance technical teams.
  • Effective written and oral communication skills.
  • Outstanding track record driving projects to completion on time, within budget and in high quality.
]]>
Fri, 09 Feb 2018 00:00:00 EST 0
<![CDATA[Scrum Master]]> Position:  Scrum Master - Radnor, PA
Location:  Radnor, Pennsylvania
Interviews:  Phone & In person or Video WebEx. If this candidate cannot do in person interview or video WebEx, they cannot be considered
Local:  Preferred  
 

Job Description
  • This position will provide subject matter expertise and direction on complex projects/initiatives for his/her assigned area(s) of responsibility to ensure Scrum theory, practices, and rules are understood and enacted.
  • The Scrum Master will support two or three scrum teams within a fast-paced application development environment while adhering to Scrum principles.
  • S/he will lead complex large scale and/or enterprise-wide Agile programs and coordinate with various program support teams.
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for his/her assigned area(s) of responsibility.
  • Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability of his/her assigned area(s) of responsibility.
  • Leads multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.
  • Practices and promotes  specialized Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.
  • Identifies dependencies and removes impediments to project progress, identifies areas of risk, and develops and implements complex mitigation plans.
  • Facilitates core Agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).
  • Develops metric reports on project status, budget, schedule, and Agile metrics such as velocity and cycle time.
  • Manages internal and external communication, improves transparency, and communicates information throughout the organization.
  • Leads collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.
  • Interfaces and effectively communicates with business and technical resources.
  • Synchronizes with non-technical teams to deliver releases smoothly.
  • Identifies key cross-functional issues and project synergies; provides guidance with complex project issues.
  • Collaborates effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned complex projects/programs.
  • Acts as a primary communication hub between the various functional departments and the software development team to foresee risks, formulate plans, and organize activities to ensure sprints are completed on time.
  • Contributes to the software development process improvement initiatives and associated documentation, and provides valuable guidance to peers based on process/product knowledge and scrum experience.
  • Ensures clear communication and organization of the team(s), along with maintaining the core scrum artifacts and facilitating the core scrum ceremonies.
  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
  • Remains current in profession and industry trends.
  • Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
  • Performs other duties as required.

Education and Experience
  • 4 Year/Bachelor’ s Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in IT or related business field (Minimum Required)
  • 5 - 7+ Years of experience as a scrum master leading multiple software development project teams to deliver high-quality software solutions using Agile techniques (Required)

Travel Requirements
  • Travel Type: National Domestic
  • Travel Amount: up to 25%

Language Skills
  • Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
  • Confident, comfortable communicator with strong written and verbal communication skills.
  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.

Mathematical Skills
  • Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.
  • Works with mathematical concepts such as averages and/or variances.

Reasoning Ability
  • Ability to analyze complex information and to evaluate the implications of a course of action or solution.
  • Ability to analyze information and to evaluate the implications of a course of action or solution.
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Define problems, collect data, establish facts and draw valid conclusions.
  • Evaluate trends in data or information.

Other Skills and Abilities
  • Ability to perform under stress in cases of emergency, critical or hazardous situations.
  • Ability to work with others in a team environment.
  • Demonstrated ability to identify and recommend processes improvements.
  • Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
  • Finds common ground and can gain collaboration among senior/executive management, colleagues and peers; can influence outcomes without directing or commanding.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.
  • Thorough understanding of multiple SDLC methodologies with an emphasis on Agile.
  • Experience managing multiple teams simultaneously in an Agile environment, including onsite and remote team members.
  • Experience managing product and sprint backlogs, and executing effectively and efficiently using Agile techniques such as Scrum or Kanban.
  • Ability to run sprint retrospectives and provide constructive feedback to teams regarding estimates, activities and process improvement.
  • Strong experience in managing custom software development projects/programs.

Certifications
  • Scrum master certification (CSM) is required
  • Team coach certification (CTC) is preferred

Physical Demands
  • Must be able to lift up to 25 lbs.
  • While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle & feel & talk, hear & see.
  • The employee is occasionally required to stand, walk & reach with hands & arms.
  • Employee must be able to work more than 40 Hrs. per week.
]]>
Fri, 13 Jul 2018 00:00:00 EDT 1
<![CDATA[Senior BA]]> Position: Senior BSA
Location: Melville, MA
Full Time

Description 
As I.T. Systems Senior Business Analyst, you will support and enhance larger and/or more complex Information Technology service line systems and initiatives in identifying project objectives, design, conversion, testing and implementation of project plans. You will also act as a liaison between business/clinical customers, vendors and Information Technology teams and may lead and guide lower level Business Analysts as needed. 

Responsibilities Include: 
• Supports and enhances larger and more complex IT service line systems and initiatives through identification of project objectives (discovery), design, conversion, testing and implementation of project plans. 
• Utilizes understanding of the service line departmental operations and knowledge of the application inventory including purpose, business owner, vendor and high level functionality to support initiative completion. 
• Utilizes knowledge of Corporate IT direction and is able to assist customers leverage the strategy. 
• Interacts with business/clinical customers to understand needs and assist in collecting, documenting and analyzing business requirements. Documents and communicates clearly and timely with customers on project status and issues. 
• Engages appropriate health system resources and vendors to discuss and resolve challenges, technical solutions and associated cost estimates. 
• Meets with customers and vendors to define and resolve project issues. 
• Facilitates meetings with customers, clients, vendors and appropriate IT staff. 
• Ensures processes and systems are compliant with Health System policies, applicable laws and regulatory changes. Brings potential impact on service line operations to manager' s attention. 
• Works with Project Manager to ensure a review and tracking process exists throughout the project life-cycle. 
• Leads efforts to discuss and document process workflow with the customer. 
• Reports on and documents outcomes, project benefits and improved processes. Recommends process improvement opportunities. 
Qualifications 
• Bachelor' s Degree in Business, Information Technology, Healthcare Administration or related field, required. 
• Minimum of five (5) years progressively responsible IT administration or technical experience, including experience leading projects, required. Thorough knowledge of IT functions, required. 
• Excellent verbal and written communication skills, required. 
• Experience with Microsoft Office Suite, required. Visio experience, preferred. 
• Knowledge of project management principles and process, preferred. 
• Knowledge of Project management tools (MS Project), preferred.
]]>
Fri, 20 Apr 2018 00:00:00 EDT 1
<![CDATA[Senior Business Analyst, IT Systems]]> Description 
As I.T. Systems Senior Business Analyst, you will support and enhance larger and/or more complex Information Technology service line systems and initiatives in identifying project objectives, design, conversion, testing and implementation of project plans. You will also act as a liaison between business/clinical customers, vendors and Information Technology teams and may lead and guide lower level Business Analysts as needed. 

Responsibilities Include: 
• Supports and enhances larger and more complex IT service line systems and initiatives through identification of project objectives (discovery), design, conversion, testing and implementation of project plans. 
• Utilizes understanding of the service line departmental operations and knowledge of the application inventory including purpose, business owner, vendor and high level functionality to support initiative completion. 
• Utilizes knowledge of Corporate IT direction and is able to assist customers leverage the strategy.
• Interacts with business/clinical customers to understand needs and assist in collecting, documenting and analyzing business requirements. Documents and communicates clearly and timely with customers on project status and issues. 
• Engages appropriate health system resources and vendors to discuss and resolve challenges, technical solutions and associated cost estimates. 
• Meets with customers and vendors to define and resolve project issues. 
• Facilitates meetings with customers, clients, vendors and appropriate IT staff. 
• Ensures processes and systems are compliant with Health System policies, applicable laws and regulatory changes. Brings potential impact on service line operations to manager' s attention. 
• Works with Project Manager to ensure a review and tracking process exists throughout the project life-cycle. 
• Leads efforts to discuss and document process workflow with the customer. 
• Reports on and documents outcomes, project benefits and improved processes. Recommends process improvement opportunities. 
Qualifications 
• Bachelor' s Degree in Business, Information Technology, Healthcare Administration or related field, required. 
• Minimum of five (5) years progressively responsible IT administration or technical experience, including experience leading projects, required. Thorough knowledge of IT functions, required. 
• Excellent verbal and written communication skills, required. 
• Experience with Microsoft Office Suite, required. Visio experience, preferred. 
• Knowledge of project management principles and process, preferred. 
• Knowledge of Project management tools (MS Project), preferred.
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Fri, 08 Jun 2018 00:00:00 EDT 1
<![CDATA[Senior Full Stack Java Developer]]> Position: Senior Full Stack Java Developer 
Location: Greater Boston Area, MA
Duration: 6 months plus extensions:
Must Haves: Full Stack Java, Web Services and Rest and some Front End (Angular)

Job Description:              

Looking for full stack Java developers. This person will work on core services (FIHR), and also domain services that read FIHR and aggregate and expose them into clean JSON. Must have Web Services and Spring experience and Rest.  
  • Senior level full stack developer with: Java 6+, Spring 3+, Hibernate, Maven, Test Driven Development, Eclipse, Atlassian Suite (JIRA, Confluence, Crucible, Fisheye, Gliffy,.)
  • Will work on interfaces through Web Services.
  • Must have JMS messaging
  • Restful web services
  • Angular
  • Springboot
  • FHIR
  • J2E
  • JSON
  • XML
  • ESB
  • SOA, SOAP, REST
  • SQL
  • Plus: Apache Camel or another such as Mule, Tibco, Spring Integration, Rabbit MQ
  • Knows how to code a functional Javascript library for end users to code against; understands and has created a Javascript Plugin
  • Knows how to test their code
  • Has worked with server side code, i.e. Java, Django, etc.
  • Has experience working in an agile environment
  • Has experience in an iterative environment

 
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Mon, 16 Jul 2018 00:00:00 EDT 0
<![CDATA[Senior IT Security Analyst]]> Position: Senior IT Security Analyst
Location: Melville, NY
Full Time
Must be able to interview and work onsite


Position Summary:

Performs monitoring and support for information technology systems and services related to security, network, applications, and infrastructure operations. Trains analysts and may direct workload.

Responsibilities:
  1. Leads and manages the security incident escalation procedures to counteract potential threats and/or exploited vulnerabilities.
  2. Functions as a subject matter expert for Security Information Event Management (SIEM) technology. Directly monitors and analyzes events, along with responding to alerts and notifications.
  3. Analyzes threat intelligence data and indicators of compromise.
  4. Maintains knowledge of latest attack strategies and implements protection strategies.
  5. Investigates suspicious network and endpoint activity.
  6. Supports end-user security issues; including phishing, encryption and infected computer systems.
  7. Partners with information security engineers to implement and maintain security technologies.
  8. Participates in vulnerability management, including performing scans and coordinating remediation activities.
  9. Prepares system security reports by collecting, analyzing and summarizing data trends.
  10. Coordinates knowledge sharing with other analysts and develops solutions that minimize impact from security incidents. Documents and conforms to processes related to security monitoring.
  11. Reviews requests for security policy exceptions.
  12. Performs other operational support duties, as required.

Qualifications
  • High School Diploma or equivalent, required. Knowledge of Computer Science or related field(s) typically acquired through the completion of a Bachelor’ s Degree or equivalent technical security certification (e.g. CISM, CISSP), preferred.
  • Minimum of five (5) years progressive related IT Security experience, required.
  • Experience with some of the following security technologies: Firewalls, Next Gen Firewalls, Intrusion Prevention Systems, Intrusion Detection Systems, Content Filtering, Two-Factor Authentication, Email and Endpoint Encryption, Email and Endpoint Protection, Network Access Control, Web Application Firewalls, Data Loss Prevention, Netflow Monitoring, SIEM Solutions, DDoS, Active Directory / ADFS / Single Sign-On, Public Key Infrastructure / Certificate Services, required.
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Wed, 30 May 2018 00:00:00 EDT 1
<![CDATA[Senior Information Architect (HIE)]]> Position: Information Architect
Location: Melville, NY
Full-Time


Description

In the role of Information Architect, you will collaborate on various EMR implementations to ensure appropriate data and system information architecture for business intelligence applications and interoperability applications. You will provide strategic direction and oversight for information architecture of clinical and non-clinical BI applications as well as various interoperability projects supporting data exchange between EMR systems.

Job Responsibilities Include:
  • Provides strategic direction and oversight for creating clinical, semantic and technical requirements for Analytics and Business Intelligence applications.
  • Works with key stakeholders to understand business needs in the context of available system functionality. Provides oversight to both clinical and technical teams ensuring deployment of scalable analytic and business intelligence applications while leveraging common sets of tools and processes.
  • Provides expertise in data modeling and data governance for Business Intelligence applications. Leads the development of data governance model for data access control, data definition process and data stewardship.
  • Manages clinical and business data modelers/analysts in developing conceptual and logical data models for data warehousing and BI applications.
  • Provides analytical and consultative expertise in architecting integration. Works with clinical and quality expert groups within the Health System to understand clinical workflow requirements and design appropriate and efficient interoperability and integration designs while leveraging various available tools for data extraction and data transformation.
  • Utilizes clinical, technical and analytical skills in evaluation proposed projects and makes recommendations. Ensures quality execution of projects.
  • Selects, develops, manages and evaluates direct reports.

Qualifications
  • Bachelor' s Degree in Information Technology, Computer Science, Industrial Engineering, Business Administration or related field, required.
  • Minimum five (5) years progressively responsible business intelligence, data analysis and project management experience, required.
  • Strong knowledge of data sources and data characteristics in a healthcare environment, including database design and report development, required.
  • Experience with Microsoft SSRS, Business Objects, IBM or Oracle systems, required.
  • Knowledge of clinical terminologies and medical vocabulary tools, preferred.
  • Training in medical informatics or experience in a clinical informatics setting, preferred.
  • Thorough understanding of interoperability concepts and familiarity with Integrating the Healthcare Enterprise (IHE) and Healthcare Information Technology Standards Panel (HITSP) standards, preferred. Programming experience in any scripting language, preferred.
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Tue, 12 Jun 2018 00:00:00 EDT 0
<![CDATA[Senior Infrastructure Project Manager - Melville, NY]]> Position: Senior Infrastructure Project Manager
Location: Melville, NY
Full-Time


Position Summary

Leads all phases of the project lifecycle following IS project management methodology to successfully achieve clinical and business objectives for multiple and complex healthcare technology initiatives.


Duties and Responsibilities: 
  • Follows established Project Methodology in the creation of the project plan and maintains it using Microsoft Project and CA Clarity, and completion of standard project deliverables as specified
  • Works with IS, vendors and customers to develop Project Proposal outlining deliverables, business requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget
  • Defines and develops project plan including schedule and funding limitations
  • Coordinates with Resource Managers to define required roles and tasks for each project phase and works with Resource Managers to assign staff and procurement of contractors, as needed
  • Performs all standard PMI PMBOK project management activities as specified in the project management methodology
  • Conducts weekly status meetings with project team to communicate work plan, track actual performance against plans and budget, analyze variances, and identify issues and risks to ensure all customer needs are met while maintaining control of the project
  • Develops weekly status reports and modifies schedules as required following change management process
  • Assist in deliverable creation utilizing standard templates
  • Prepare and present project reports for management, clients or others, as requested


Qualifications
  • Bachelor' s Degree, required. Master’ s Degree, preferred
  • Minimum of seven (7) years related technical experience including five (5) years of project management for information technology projects, required
  • Experience in assigned technical area (i.e. Healthcare, Infrastructure, etc), and in a similarly sized IT organization, required. Healthcare environment, preferred
  • Program Management Institute (PMI) training required
  • PMP Certification, required
  • Demonstrated experience managing complex IS programs and projects utilizing PMI PMBOK standards and industry best practices, required
  • Very strong communication, presentation, relationship building and strategic planning and implementation skills, required
  • Very strong analytical and organization skills and ability to manage multiple complex projects, required
  • Demonstrated ability to facilitate difficult or controversial discussions and drive to issue resolution, required
  • Demonstrated ability to facilitate overall design discussions to completion, required
  • Ability to mentor and coach others to develop project management competencies, required
  • Strong experience with MS Project required
  • ? Experience with CA Clarity or related PPM tool, preferred
]]>
Fri, 08 Jun 2018 00:00:00 EDT 1
<![CDATA[Senior MDM Application Developer]]> Position: Senior MDM Application Developer
Location:  New Hyde Park, NY (can sit in their Manhattan office 3-4 days/week)
Type: Direct Hire

Description 
The MDM Sr. Developer will be a core member of the Data Integrity team responsible for planning, designing and developing MDM solution for provider and location. Responsibilities include conceptual design, architecture and topology, solution design and implementation. 

Responsibilities Include: 
The MDM Technical developer performs full systems lifecycle management activities for IBM Infosphere MDM product as part of the cross-functional MDM team: 
• Translate business, and functional requirements into documented technical specifications. 
• Utilize development skills to build (code) and unit test new systems functionality per technical specifications, with deliverables to include code builds and documented unit test results. 
• Develop application support documentation as required by the application support teams for acceptance of systems changes into production. 
• Build and test production deployment packages and implementation plans for scheduled systems enhancements. 
• Facilitate/lead reviews (walkthroughs) of technical specifications and program code with other members of the technical team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team and development lead. 
• Participate in implement, maintain, and improve Continuous Integration and Continuous Delivery processes, tools, and environments where appropriate. 
• Contribute to and work to meet project schedules by providing accurate estimates of effort required for development deliverables, by providing updates on project progress to development and project management, and by escalating issues that might affect project success to management. 
• Maintain technical skills and expertise through continuing education and training. 


Qualifications 
• Prior experience in design and developing Mast Data Management applications. Strong preference to IBM Infosphere, Advanced Edition (AE). 
• Prior experience in Development and maintenance of tooling for InfoSphere MDM platform based on Rational Application Developer (RAD), Workbench, and Java associated technologies such JEE, OSGi. 
• Preferred to have strong WebSphere Application Server experience. 
• Prior experience in working with IBM Business Process Management (BPM) tool. 
• Prior experience in working with JMS/MQ or other messaging technologies. 
• Prior experience in experience designing and developing applications on Oracle DB. Data modeling experience. 
• Prior experience in designing and developing a complex multi-tiered application with Services Oriented Architecture (SOA). 
• Prior experience in designing and developing RESTful Services and SOAP-based Web Services.
]]>
Fri, 20 Apr 2018 00:00:00 EDT 1
<![CDATA[Senior Network Engineer]]> Position: Senior Network Engineer        
Job Location:  Meliville, NY
Full Time

 

Job Description

As a Senior Network Engineer you will provide on-site and remote network support including diagnosing, configuring and documenting complex network problems and respond to network issues affecting clinical applications, at assigned site(s). You will also work with Wide Area Network (WAN) and Internet carriers during implementations and outages. You will also work towards system improvement, efficiency, and standardization while you lead and guide lower level network staff, as necessary.

 

Responsibilities Include:
  • Diagnoses and correlates complex network problems, identifies root causes and develops remediation strategies.
  • Responds to issues affecting clinical applications.
  • Configures network devices, including routers, switches, firewall, load balances, IPS/IDS, wireless controllers and access point in a highly available clinical environment.
  • Racks and stacks network equipment and conducts testing and tracing of network cables.
  • Documents all network changes and implementations.
  • Performs trending analysis for chronic issue resolution and remediates escalated network issues.
  • Analyzes converged network traffic and reports to management on results.
  • Works directly with WAN and internet carriers during implementations and outages.
  • Drives improvements in network process, efficiency and standardization.
  • Leads and guides lower level network staff, as necessary.
  • Qualifications
  • High School Diploma or equivalent, required. Bachelor' s Degree in a related technology field, preferred.
  • Minimum of seven (7) years design, implementation and support experience with Cisco and Juniper devices in a converged, enterprise class data network environment, and support of large scale multi-homed connections to ISP networks, required.
  • Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP) certification, required.
  • Experience researching, analyzing and evaluating network solutions.
  • Knowledge of traffic analysis and performance and capacity tools experience, required.
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Senior Network Engineer]]> Position: Senior  Network Engineer                                
Job Location:  Meliville, NY
Full Time

Job Description

As a Senior Network Engineer you will provide on-site and remote network support including diagnosing, configuring and documenting complex network problems and respond to network issues affecting clinical applications, at assigned site(s). You will also work with Wide Area Network (WAN) and Internet carriers during implementations and outages. You will also work towards system improvement, efficiency, and standardization while you lead and guide lower level network staff, as necessary.

Responsibilities Include:
  • Cisco Wireless experience within an Enterprise Wide Scenario
  • Able to Design, Configure and Troubleshoot Cisco Wireless Networks
  • Diagnoses and correlates complex network problems, identifies root causes and develops remediation strategies.
  • Responds to issues affecting clinical applications.
  • Configures network devices, including routers, switches, firewall, load balances, IPS/IDS, wireless controllers and access point in a highly available clinical environment.
  • Racks and stacks network equipment and conducts testing and tracing of network cables.
  • Documents all network changes and implementations.
  • Performs trending analysis for chronic issue resolution and remediates escalated network issues.
  • Analyzes converged network traffic and reports to management on results.
  • Works directly with WAN and internet carriers during implementations and outages.
  • Drives improvements in network process, efficiency and standardization.
  • Leads and guides lower level network staff, as necessary.
  • Qualifications
  • High School Diploma or equivalent, required. Bachelor' s Degree in a related technology field, preferred.
  • Minimum of seven (7) years design, implementation and support experience with Cisco and Juniper devices in a converged, enterprise class data network environment, and support of large scale multi-homed connections to ISP networks, required.
  • Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP) certification, required.
  • Experience researching, analyzing and evaluating network solutions.
  • Knowledge of traffic analysis and performance and capacity tools experience, required.
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Senior PM - Melville, NY]]> Position: Senior PM
Location: Melville, NY
Full Time

Description

The Senior Project Manager leads all phases of the project lifecycle following  IS project management methodology to successfully achieve clinical and business objectives for multiple and complex healthcare technology initiatives.

 

Responsibilities include:
  • Ensures the established Project Methodology is followed including creation of the project plan and maintaining it using Microsoft Project and CA Clarity, and completion of standard project deliverables as specified
  • Works with IS, vendors and customers to develop Project Proposal outlining deliverables, business requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget
  • Defines and develops project plan including schedule and funding limitations
  • Coordinates with Resource Managers to define required roles and tasks for each project phase and works with Resource Managers to assign staff and procurement of contractors, as needed
  • Performs all standard PMI PMBOK project management activities as specified in the NSLIJ project management methodology
  • Conducts weekly status meetings with project team to communicate work plan, track actual performance against plans and budget, analyze variances, and identify issues and risks to ensure all customer needs are met while maintaining control of the project
  • Develops weekly status reports and modifies schedules as required following change management process
  • Oversees deliverable creation and quality, including review of other project managers’ work
  • Prepares and presents project reports for management, clients or others, as requested
  • Mentors and coaches others to develop project management competencies

Qualifications
  • Bachelor' s Degree, required. Master’ s Degree, preferred
  • Minimum of seven (7) years related technical experience including five (5) years of project management for information technology projects, required
  • Experience in assigned technical area (i.e. Healthcare, Infrastructure, etc), and in a similarly sized IT organization, required. Healthcare environment, preferred
  • Program Management Institute (PMI) training required
  • PMP Certification, required
  • Demonstrated experience managing complex IS programs and projects utilizing PMI PMBOK standards and industry best practices, required
  • Very strong communication, presentation, relationship building and strategic planning and implementation skills, required
  • Very strong analytical and organization skills and ability to manage multiple complex projects, required
  • Demonstrated ability to facilitate difficult or controversial discussions and drive to issue resolution, required
  • Demonstrated ability to facilitate overall design discussions to completion, required
  • Ancillary Systems (Imaging) strongly preferred
  • Ability to mentor and coach others to develop project management competencies, required
  • Strong experience with MS Project required. Experience with CA Clarity or related PPM tool, preferred
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Thu, 24 May 2018 00:00:00 EDT 0
<![CDATA[Senior Project Manager]]> Position: Senior  Project Manager                                             
Job Location:  New Hyde Park, NY
Full Time

Job Description

Leads all phases of the project lifecycle following NSLIJ’ s IS project management methodology to successfully achieve clinical and business objectives for multiple and complex healthcare technology initiatives. Establishes schedule, budget, and coordinate project activities to ensure the success of projects from original concept to final implementation. Mentors staff in project management methodology and competencies.

Responsibilities include:
  • Ensures the established Project Methodology is followed including creation of the project plan and maintaining it using Microsoft Project and CA Clarity, and completion of standard project deliverables as specified.
  • Works with IS, vendors and customers to develop Project Proposal outlining deliverables, business requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget.
  • Defines and develops project plan including schedule and funding limitations.
  • Coordinates with Resource Managers to define required roles and tasks for each project phase and works with Resource Managers to assign staff and procurement of contractors, as needed.
  • Performs all standard PMI PMBOK project management activities as specified in the NSLIJ project management methodology.
  • Conducts weekly status meetings with project team to communicate work plan, track actual performance against plans and budget, analyze variances, and identify issues and risks to ensure all customer needs are met while maintaining control of the project.
  • Develops weekly status reports and modifies schedules as required following change management process.
  • Oversees deliverable creation and quality, including review of other project managers’ work.
  • Prepares and presents project reports for management, clients or others, as requested.
  • Mentors and coaches others to develop project management competencies.
  • Performs related duties, as required.
  • Qualifications
  • Bachelor' s Degree, required. Master’ s Degree, preferred.
  • Minimum of seven (7) years related technical experience including five (5) years of project management for information technology projects, required.
  • Experience in assigned technical area (i.e. Healthcare, Infrastructure, etc), and in a similarly sized IT organization, required. Healthcare environment, preferred.
  • Program Management Institute (PMI) training required.
  • PMP Certification, required.
  • Demonstrated experience managing complex IS programs and projects utilizing PMI PMBOK standards and industry best practices, required.
  • Very strong communication, presentation, relationship building and strategic planning and implementation skills, required.
  • Very strong analytical and organization skills and ability to manage multiple complex projects, required.
  • Demonstrated ability to facilitate difficult or controversial discussions and drive to issue resolution, required.
  • Demonstrated ability to facilitate overall design discussions to completion, required.
  • Ability to mentor and coach others to develop project management competencies, required
  • Strong experience with MS Project required. Experience with CA Clarity or related PPM tool, preferred.
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Senior Project Manager]]> Position: Senior Healthcare PM
Duration: 6 months
Location: Greater Boston Area, MA
Must sit on site in MA.


Summary:

This company is seeking an IT Project Manager to oversee the application of project management methodology during all phases of the project cycle, with responsibilities that include project design, scope management, cost control, quality and performance reporting.

Job Responsibilities:
  • Develop, track and manage project budget, project plans, timelines and scope.
  • Manage project resources including procuring project staff, developing, motivating, coaching and advising. Partner closely with other members of functional project teams to define business requirements.
  • Lead teams of developers in the delivery of high-quality software solutions that meet business needs.
  • Define test plans and ensure that products are defect free before User Acceptance Testing.
  • Facilitate the User Acceptance Testing process, developing rollout plans and procedures. Prepare and present cost-benefit analyses.
  • Ensure appropriate systems development and project management processes are being utilized. Make presentations to steering committees or project sponsors.

Qualifications:
  • Bachelor' s degree in a technical field such as computer science, computer engineering or related field required.
  • MBA or other related advanced degree preferred. PMP or PMI certification.
  • 5-7 years experience.
  • Proven project management experience.
  • People management and team building skills.
  • Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities.
  • Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization.
  • Strong ability to assess risk and apply management principles to technology applications/products and business functions.
  • Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
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Thu, 12 Jul 2018 00:00:00 EDT 0
<![CDATA[Senior Project Manager]]> Position: Senior Project Manager
Location: Omaha, NE. or Atlanta, GA.
Duration: 12 Months
Interviews: Phone and In Person  
Local: Preferred  

Job Description
  • 10-12 years’ experience
  • Responsible for the coordination and completion of projects or programs.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project. May require a bachelor' s degree and at least 5 years of experience in the Project Management field.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.
  • Experience in in the use of multiple delivery methodologies include agile and agile like methodologies as well in the management of both Business and Technical Solutions and Deliverables
  • Experience in Mergers and Acquisitions and specifically project performance reporting needed to monitor the execution of technically integrating two companies together in conjunction with the IT Program Manager
  • Experience in monitoring multiple complex work streams with cross project and team intersection requiring complex project planning with a large, complex team structure
  • Track record of success regarding driving project teams to target dates, keeping tight alignment to scope, objectives, and target dates
  • Experience in working in a fast paced, dynamic, high performing environment
  • Experience in communications including status reporting to technical and business resources and executives up to the VP Level
  • Experience in stakeholder/relationship management of business resources and executives up to the VP Level
  • Location is Omaha or Atlanta, travel to this location is to be included in the bill rate; travel to other locations will be paid for
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Fri, 20 Jul 2018 00:00:00 EDT 1
<![CDATA[Senior Project Manager]]> Position Title: Digital Project Manager
Job Location:  Hartford, CT
Interview Expectations:  Phone and In Person Interview or skype
Local Candidate: Yes

 

Job Description
  • 10-12 years’ experience
  • Responsible for the coordination and completion of projects or programs.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project.
  • May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.
  • Additional Job Details: In addition to the requirements above, the PM should have experience managing multiple projects and some exposure to program management.
  • PM should have experience on digital/automation projects.
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Fri, 27 Jul 2018 00:00:00 EDT 1
<![CDATA[Senior Project Manager ]]> Position: Senior  Project Manager          
Job Location:  Hartford, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local
 

Job Description
  • 10-12 years’ experience
  • Responsible for the coordination and completion of projects or programs.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project or program. Prepares reports for upper management regarding the status of a project.
  • May require a bachelor' s degree and at least 5 years of experience in the Project Management field. Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected. This position is responsible for the successful development and implementation of large, cross-functional projects with medium to high priority and high risk.
  • Additional Job Requirements
    • This PM will work on an Intelligent Automation project and should have some exposure to that space
    • This is a transformational effort, moving from waterfall to agile.
    • Excellent comm skills to be able to articulate the program goals, drive discussions, stand up and organize teams, experience with SAFe and agile practices a plus
    • Must be able to work in a very dynamic, fast paved environment and who can operate at a high level, but also able to pivot to day to day activities. Ability to get in the “ weeds”.
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Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Senior Project Manager - Infrastructure (Data Centers)]]> Position:  Senior Project Manager - Infrastructure (Data Centers)
Job Location:  Stamford, CT
Interview Expectations:  Phone & In Person
Local Candidate: Local
Duration:  8  Months
Openings:  1

Job Description
  • Senior Project Manager-Infrastructure (Data Centers)
  • This position is for a Senior Project Manager in the Infrastructure Solutions team within Global Technology. The ideal candidate will have significant experience managing complex infrastructure and data center initiatives within a global environment, and will be comfortable managing 3-5 initiatives simultaneously.
  • Working with clients to understand requirements for success
  • Bringing together appropriate teams (Infrastructure, CAS, Information Security, etc.) to ensure infrastructure requirements are well understood, and align with business requirements
  • Communicating and following up with project team members to drive on-time completion of activities
  • Building partnerships and regular communications with sponsors and stakeholders to manage expectations, provide progress and/or escalate issues
  • Developing risk management strategies; taking responsibility for problem analysis and recovery
  • Strong communication skills, with an ability to present complex concepts and make them understood at all levels of the organization, both to technical and non-technical team members and stakeholders, etc.
  • Significant experience managing projects and project teams within a global, matrix environment with respect to different cultures and time zones
  • Ability to collaborate effectively with cross functional IT teams (developers, operations, etc.), third party resources and vendors
  • Customer focused with a “ can do” attitude
  • Certified in project management
  • Good knowledge of MS Project, Excel and PowerPoint
  • Requirements
    • Bachelors’ degree in related field
    • 8+ years of project management experience in a global organization
    • Highly proficient in the use of the project management tool Planview
    • 5+ years’ experience of financial and resourcing planning
    • Strong leadership, communication and influencing skills
    • Ability to work cross-regionally and regionally
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Wed, 25 Jul 2018 00:00:00 EDT 1
<![CDATA[Senior ServiceNow Business Analyst]]> ServiceNow Business Analyst Consultant

Role Overview - This is a versatile role where you will drive continuous service improvement by ensuring business processes and system level changes meet the highest standards. The ability to respond to business demand and deliver value quickly in an iterative, incremental manner is key to the success of our IT Service Management organization. Your overall responsibility will be to serve as a ServiceNow subject matter expert and act as principal developer and mentor to a team of ServiceNow administrators. You are responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment.

This role will certify the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development to maintain consistency, stability and supportability of the solution and processes. This individual needs to stay current on the vendors solution capabilities and product roadmap and maintain the organizational roadmap for the solution. 
 

Responsibilities:
  • This organization has multiple instances of the ServiceNow platform implemented and require a Senior Solutions Business Analyst t to assist in ongoing implementations and driving solution design and development in the environments. You will be responsible to determine stakeholder needs, create solutions and evaluate high-level design issues relating to platform, enterprise software and integrations with other systems.
  • Maintain the comprehensive design parameters and organization development standards while reviewing the application development progress
  • Establish technical feasibility and solution designs for ServiceNow enhancements, functionality, new applications and services, conduct POCs to demo new ideas and help solidify technical direction
  • Develop processes and standards for creating and maintaining software documentation, including test cases, Peer reviewing code and configuration.
  • Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
  • Supporting resolution for defects arising from development work and platform upgrades.
  • Work collaboratively with the wider ServiceNow development team to share best practice and re-use.
  • Maintain knowledge and awareness emerging ServiceNow platform features and functionality.
  • Provide mentoring and guidance for ServiceNow System Administrators
  • Analyze and fully understand business requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap for all environments
  • Identify and troubleshoot complex problems, perform root cause analysis, provide forward thinking, and long term technical solutions 
  • Identify, assess and recommend alternative solutions to meet business needs
  • Responsible for monitoring the activity between the Corporate IT ITSM and Cloud ITSM teams that provide daily support of these environments, to ensure that all changes that are requested and being made to the system will not negatively impact the environments over time.
  • Some day to day activities consists of process flow analysis and design review, providing best practices for technical design and creation of technical documentation standards and templates.

Knowledge & Experience Requirements:
  • Candidates should have a minimum of 3 years of ServiceNow implementation experience in complex environments and 5 years of technology implementation background
  • Minimum 5 years of ServiceNow development experience
  • ServiceNow System Administrator, ServiceNow Advanced System Administration, and ITIL Foundation Level Certifications would be a plus
  • Excellent knowledge of ServiceNow Cloud technology
  • Extensive knowledge and experience of developing using Web Services, Java Script, Angular JS, CSS and HTML, SOAP, REST, JSON, and XML.
  • Strong experience in ITSM Applications (Asset Management, Change Management, Incident Management, Problem Management, Service Level Agreement and CMDB)
  • Design and Develop Service Portal pages as per business requirements
  • Experience in building custom applications
  • Experience in creating advanced reports in ServiceNow
  • Experience with discovery tools integration with the service now CMDB, and experience implementing and maintaining a CMDB.
  • Strong oral and written communication skills, including presentation skills (Visio, PowerPoint)
  • Ability to work independently and manage multiple task assignments
]]>
Tue, 01 May 2018 00:00:00 EDT 0
<![CDATA[Senior System Engineer ]]> Position: Senior System Engineer        
Job Location:  Meliville, NY
Full Time

Job Description

Designs, deploys, upgrades and optimizes the performance of servers and related systems in assigned technology specialty in support of customer business objectives and within established timelines. Participates in performance improvement initiatives including documenting resolution issues, providing data on team performance metrics and mentoring and educating lower level staff

 

Responsibilities
  • Designs, deploys, maintains and monitors the infrastructure environment in assigned technology specialty and works within established project timelines.
  • Installs, configures and supports hardware and software required to operate assigned technologies.
  • Provides on-going maintenance including updates, patches and anit-virus updates.
  • Provides second and third level operational support for issues escalated from the Service Desk.
  • Performs Availability/ Capacity/ Performance analysis as assigned.
  • Conducts performance monitoring, system health checks, trending analysis and capacity planning.
  • Troubleshoots and resolves issues in assigned technology including hardware, software, operating system and application-related issues while maintaining Enterprise Service levels.
  • Develops and maintains documentation related to technology installation, administration and maintenance and disaster recovery planning.
  • Participates in change management and performance improvement programs for assigned technologies, as needed, including mentoring and educating lower level staff, as assigned.
  • Performs related duties, as required.
  • Qualifications
  • Bachelor’ s Degree in Information Science, Computer Science, Software Engineering or Business Administration, required.
  • Minimum of five (5) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required.
  • OR
  • High School Diploma, or equivalent, required.
  • Minimum of twelve (12) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required.
  • AND
  • MCSE or CISCO certification, highly preferred
]]>
Thu, 16 Aug 2018 00:00:00 EDT 1
<![CDATA[Senior Systems Engineer]]> Position: Senior Sys Engineer 
Location: Melville, NY

Optimizes the performance of servers and related systems in assigned technology specialty in support of customer business objectives and within established timelines

Duties and Responsibilities
  • Designs, deploys, maintains and monitors the infrastructure environment in assigned technology specialty and works within established project timelines
  • Installs, configures and supports hardware and software required to operate assigned technologies
  • Provides on-going maintenance including updates, patches and anti-virus updates
  • Provides second and third level operational support for issues escalated from the Service Desk
  • Performs Availability/ Capacity/ Performance analysis as assigned
  • Conducts performance monitoring, system health checks, trending analysis and capacity planning
  • Troubleshoots and resolves issues in assigned technology including hardware, software, operating system and application-related issues while maintaining Enterprise Service levels
  • Develops and maintains documentation related to technology installation, administration and maintenance and disaster recovery planning
  • Participates in change management and performance improvement programs for assigned technologies, as needed, including mentoring and educating lower level staff, as assigned

 

Qualifications
  • Bachelor’ s Degree in Information Science, Computer Science, Software Engineering or Business Administration, required
  • Minimum of five (5) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required

OR
  • High School Diploma, or equivalent, required
  • Minimum of twelve (12) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required
  • MCSE or CISCO certification, highly preferred
]]>
Thu, 29 Mar 2018 00:00:00 EDT 1
<![CDATA[Service Desk L1]]> Position: Service Desk L1

Location: Greater Boston, MA

Duration: 3 mo contract-to-hire

Must Haves: 0-1  yr experience, excellent customer service skills, Epic EMR preferred

Remote: No

Interview: Must be able to interview on site

 

Job Description:
  • Answering calls from end users, gathers the required information to understand and troubleshoot the problem effectively. Properly escalating unresolved queries to the next level of support or resource.
  • Capturing and documents appropriate details related to issues with the organization’ s computer system, networks, and applications in the Help Desk ticketing system to ensure accurate reporting, logging, and communication of issue resolution; troubleshooting reported problems according to established procedures, and closes the tickets when appropriate. Communicating updates to user as appropriate.
  • Repairing and maintaining workstations throughout the organization. Troubleshoots PC problems and performs PC hardware upgrades, as necessary. Testing equipment as appropriate.
  • Exhibiting sensitivity to callers’ needs and situations, works hard to find solutions/workarounds to ensure users are able to continue practice day-to-day operations.
  • Serving as the first contact between the organization and the end-user community pertaining to computer/hardware issues, and EMR break fix or training requests. Guiding end users through diagnostic procedures in order to resolve as many problems as possible. Working with appropriate teams and coordinates the resolution of reported issue. Escalating problems to supervisor, when necessary.

 

Requirements:
  • Knowledge of theories, principles, and concepts typically acquired through completion of an Associate' s degree in Computer Science, or a related field and 0-3  years’ experience.
  • 1 year  of experience working  with an Electronic Medical Record (EMR) preferred; Epic EMR experience preferred.
  • Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. Ability and desire to master new applications and technology on a continual basis.
  • Occasional evening or weekend hours.
  • Previous experience in a call center environment preferred.
  • Strong communication and interpersonal skills; with a focus on providing excellent customer service in all interactions with practice staff, clinicians and colleagues.

 
]]>
Wed, 18 Jul 2018 00:00:00 EDT 0
<![CDATA[Software Engineer]]> Position: Software Engineer

Location: St. Paul, MN

Duration: Contract-to-hire

Must Haves:   3 yr+ exp as software engineer or developer. Java, full-stack experience. iOS/Android mobile apps preferred. Big data, machine learning a plus.

Remote: No - local candidates preferred

Interview: Must be able to interview via phone, hands-on virtually and on-site

 

Job Description:

We are looking for a Software Engineer to join our growing Digital Health team. This team’ s focus will be cardiovascular mobile applications. This person will be working with mostly IOS and Android mobile apps. We are looking for someone that brings a unique background and open mindset to the team!

 

Position Overview:
  • Execute full software development life cycle (SDLC)
  • Integrate software components into a fully functional application
  • Document and maintain software functionality
  • Troubleshoot, debug and upgrade existing systems
  • Deploy applications and evaluate user feedback

 

Requirements:
  • Proven work experience as a Software Engineer or Software Developer
  • Experience designing iOS/Android applications a plus, not required
  • Experience in a DevOps environment
  • Ability to develop software in Java, C++ or other programming languages
  • Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
  • Experience with test-driven development
  • Proficiency in software engineering tools
  • Ability to document requirements and specifications
  • BSc degree in Computer Science, Engineering or relevant field
  • Plus: Experience with Big Data and Machine Learning
]]>
Tue, 03 Jul 2018 00:00:00 EDT 0
<![CDATA[Sr Software Developer (Production Support)]]> Position:  Sr Software Developer (Production Support)
Location: Greater Boston Area, MA
Duration: 6 months plus

Job Role and Responsibilities:
  • Support and Maintain an existing data ingestion and ETL system critical to the processing and publish of dialysis treatment data to service providers. This individual will investigate and remediate production issues pertaining to data or application errors. The role will also include development work to maintain and stabilize applications and services written in C# or VB.

Professional Experience:
  • Production Support Experience or Capabilities
  • 2-5 years of relevant work experience
  • Programming/Developer Background
  • Process and Detail Oriented
  • Understanding of IT and Technical Business Systems
  • Strong Understanding of System Integration and Data Flow

Technical Skill Set:
  • Programming Languages – C#, VB
  • Database – Access, SQL Server
  • Microsoft Windows (Server)
]]>
Mon, 23 Jul 2018 00:00:00 EDT 0
<![CDATA[Sr Systems Engineer, DevOps]]> Position Title: Sr. Systems Engineer, DevOps

Job Location:  Boston, MA

Interview Expectations:  onsite

Local Candidate: yes

Required Skill Sets: DevOps, RedHat Linux, git or svn, containers, Ansible

Job Description

Looking for an engineer to join our DevOps team. The person in this position will be working with application and infrastructure teams to support efforts to automate common tasks and help application teams successfully manage deployment environments. The environments are on premises as well as in the cloud. The person in this role will also help support our application pipeline, including source control systems such as git and svn. A strong knowledge of Linux systems is required.

 

Responsibilities:

 •            Work with application teams to automate common tasks and configure application pipeline

•             Create processes to automate monitoring and prevent production issues from reoccurring

•             Help manage continuous integration/delivery tools such as Jenkins

•             Help manage every day application operations and monitoring with MySQL and Nagios

•             Help automate configuration management with common tools related to DevOps

•             Programming experience with Python and virtual environments

 

Minimum Qualifications

•             Excellent communication skills, very important!

•             Ability to work independently with strong attention to detail

•             Experience working with Linux, specifically RedHat

•             Experience using source control in a development process - either git or svn

•             Experience working with container solutions (docker)

•             Ansible experience (or some type of configuration tool like puppet or chef)

•             Working knowledge of mysql

 

Preferred Qualifications:

•             Experience supporting critical tools for CI / CD and build environments (Jenkins, Maven, Ant)

•             Windows administration experience, IIS, .net

•             Familiarity with Cloud Services from AWS: EC2, S3, ELB, EBS, Cloudfront, RDS, VPC

•             Experience managing RabbitMQ/Redis

•             Experience working with supervisord

•             Experience developing with Flask or some type of python framework

•             Familiarity with c++/java build environments

•             Experience with monitoring tools such as Nagios/Zabbix/etc

•             Knowledge of Chemistry and/or Biology
]]>
Thu, 02 Aug 2018 00:00:00 EDT 0
<![CDATA[Sr. BI Business Systems Analyst]]> Job Summary:

The Business Intelligence DW Analyst will act as a liaison between Kronos’ s business divisions, functional IT teams and the Business Intelligence team.  This analyst will lead report requirements gathering with key stakeholders within business verticals.  This role is ideal for an individual seeking to provide impactful intelligence to support Kronos’ s strategic decisions at the executive level.

Responsibilities:
  • Working with other members of IT, lead report requirements gathering with key stakeholders within business verticals. 
  • Become an expert in business processes and the applications used by the business to drive key performance indicators (KPIs). 
  • Translate analytics/reporting business requirements into detailed technical design’ s, ensuring scalable and efficient solutions.
  • Work in conjunction with IT Service Team Leads to align with the business on prioritization of solution work, providing detailed communication on scheduled progress, testing and release of project work.
  • Collaborate with Finance, Configure Price Quote, Sales/Marketing, Professional Services, Customer Support and IT service teams in the requirements, design, testing and deployment of the organization' s data warehousing and reporting solutions 
  • Manage the integrity, structure, and organization of Kronos data to maximize its value and accuracy
  • Own the development and overall maintenance of technical design documents, including summary, system design, data linage, change controls and signoff
  • Develop well-organized, insightful data points, reports, dashboards, and other forms of data visualizations to support strategic business decisions, primarily through an Enterprise Data Warehouse and reporting platform
  • Provide input on architecture of Data Model and ETL processes based on business requirements and in-depth knowledge of data sources
  • Perform analysis on business performance and trends
  • Provide instructor led training and support to end users on navigation of the BI system
  • Lead technical “ Lunch and Learn” conference sessions on latest functionality added to the Enterprise Warehouse

Qualifications:
  • Bachelor’ s degree in a quantitative discipline (Computer Science, Information Systems, Mathematics/Statistics) or another related major field of study
  • Minimum of 5 years’ experience in a data warehousing
  • Demonstrated analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into technical requirements
  • Understanding of data warehousing concepts and relational data models
  • Understanding of ETL tools (preferably Informatica) and data transformation
  • Experience with leading Business Intelligence tools such as IBM Cognos, Microsoft PowerBI & Tableau
  • Demonstrated experience with creating reports, dashboards, and/or summarizing large amounts of data into actionable intelligence to drive business decisions
  • Exposure to Salesforce, Oracle EBS
  • Demonstrated hands-on experience using SQL and PL/SQL for performing data profiling, formatting and ad-hoc data analysis
  • Experience working in an Agile Project Management methodology
]]>
Fri, 01 Jun 2018 00:00:00 EDT 0
<![CDATA[Systems Administrator]]> Position: Systems Administrator II
Location: Cambridge, MA
Duration: 16 months


ROLE PURPOSE
  • Performs hands-on maintenance and support of servers and applications as member of the Infrastructure Operations Team
  • Performs analysis and provides recommendations and solutions for improving the technical quality of systems in the area of expertise
  • Integral part of a global infrastructure team which supports all technology layers of a complex research environment

 

MAJOR ACCOUNTABILITIES
  • Responsible for the hands-on maintenance and support of research computing platform systems (incident and problem resolution, task fulfillment)
  • Supports other IT teams in troubleshooting complex issues.
  • Ensures proper adherence to global standards, policies and regulatory compliance (GxP).
  • Manages individual tasks or incidents through the company’ s ticketing system.
  • Coordinates with the members of Engineering team, Service Desk and Application Service Managers.
  • Creates and maintains documentation.
  • Performs other tasks and duties as documented and defined.

 

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS
  • Ensure stable and well-performing system and application environments.
  • Minimize downtime and/or impact of incidents in the area of responsibility.
  • Apply professional expertise to improve a complex environment.

 

JOB DIMENSION
  • Member of a global team of ~20 Operations professionals, distributed across the world
  • Large and diverse infrastructure deployed on all sites globally
  • “ Follow-the-sun” support model (Cambridge, MA office hours); very limited travel and off-hours activities expected (< 5%)
  • Skills:

 

EDUCATION / EXPERIENCE
  • Mandatory: 3+ years of experience in maintaining and troubleshooting complex middleware setups involving Apache HTTPD, Tomcat, IIS working in conjunction with database management systems such as Oracle and/or MSSQL;
  • Mandatory: 3+ years of experience maintaining current Windows-based (2008, 2012, 2016) infrastructures in a high-performance, high-throughput enterprise environment
  • Mandatory: 3+ years of experience in the use of diagnostic tools in the troubleshooting of issues (processes, disk space management, application/system logs, system resources) in complex, multi-tier architectures
  • Mandatory: high ability to read and interpret system and application logs related to errors and events
  • Mandatory: solid understanding of Microsoft-specific services and concepts
  • Mandatory: good understanding of networking (OSI model, gateways, firewalls)
  • Mandatory: good understanding of MS Active Directory notions
  • Mandatory: understanding of hardware (HP and DELL, Blade Technology is a plus)
  • Mandatory: ability to interact in a professional capacity with a variety of stakeholders, both technical and non-technical, with a wide area of expertise
  • Mandatory: fluent English
  • Desirable: support experience similar to the above for Linux O/S (particularly RHEL 5+, CentOS 6+) and Linux-based environments is a major advantage
  • Desirable: experience with Amazon Web Services (AWS) concepts and implementations is a major advantage, practical knowledge of other public cloud systems is welcome
  • Desirable: experience operating and managing virtualization platforms (ESXi 5+) is a significant advantage
  • Advantageous: ability to read and write Powershell scripts
  • Advantageous: experience with containerization technologies (Docker, Singularity)
  • Advantageous: experience with automation solutions such as vRealize or Chef
  • Advantageous: understanding of storage (SAN, NAS, NFS) and backup concepts as they pertain to Windows- and ESX-based solutions
  • Advantageous: experience with hyperconverged solutions (ScaleIO) concepts and implementations
  • Advantageous: exposure to monitoring and alerting technologies (Solarwinds, SCOM)
  • Advantageous: experience with software development practices and tooling
  • Advantageous: understanding of regulated environments (GxP, SOX, SAS70, HIPAA, etc.)
]]>
Wed, 08 Aug 2018 00:00:00 EDT 0
<![CDATA[Technical BSA]]> Position: Technical BSA
Location:  Greater Boston Area, MA
Duration: 5 months to start
Required: SQL, Healthcare, Clinical Applications

Summary:

This company is seeking a Business Systems Analyst to analyze business and all other data processing problems for application to electronic data processing systems. A typical Business Systems Analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

Job Responsibilities:
  • Documents system parameters and formats, ensures hardware, and software systems compatibility and coordinates and/or modifies systems parameters.
  • Assists in formulating and defining small project/system scope and objectives and developing detailed systems specifications from which programs will be written and that fit with the company' s system architecture standards.
  • Participates in evaluating existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.
  • Assists with analyzing, developing and revising existing system logic difficulties and documentation as necessary.
  • Works with IT team through coding and implementation to ensure product matches envisioned result.
  • Assists in conducting feasibility studies and may participate in recommending new or enhanced applications software to meet business needs.
  • Provides basic coordination and analytical assistance to staff which may include interpretation of requirements.
  • Provides assistance in developing detailed requirements with business partners and system definition.
  • Reviews, drafts, and outlines simple systems specifications, screen designs, and reports from which programs will be written and that fit with the company' s system architecture standards.
  • May support development of test scripts and participate in functional testing. May support maintenance of business systems and interface applications.
  • Ensures compliance to departmental and company processes or procedures related to supported systems.
  • Provides support as a subject matter expert to department or business units for small/less complex business applications or system processes.

Skills:
  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
  • Strong ability to work independently and manage one’ s time.
  • Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
  • Strong knowledge of design techniques and principles involved in production of drawings and models.
  • Strong knowledge of computer software design frameworks and standards, such as SOA, JMS, .NET, Java, SQL, etc.

Education/Experience:
  • Bachelor' s degree in a technical field such as computer science, computer engineering or related field required.
  • MBA or other related advanced degree preferred.
  • 8-10 years experience required.

 
]]>
Fri, 17 Aug 2018 00:00:00 EDT 0
<![CDATA[Technical Graphic Designer]]> Position:  Technical Graphic Designer

Location:  Littleton, MA

Duration:  3-6 month + extensions

Job Description:

The Technical Graphic Designer will develops user interface screens for graphical monitoring and control of broadcast facilities. This person will interaction with end users and clients as necessary for requirements definition, concept development and product validation.

 

Responsibilities:
  • Work with customers and internal staff to define project requirements including scope and functionality of control screens, parameters to be monitored and controlled, and customer preferences regarding graphical presentation.
  • Develop scope-of-work documents detailing project phases, milestones and estimated implementation effort.
  • Establish graphical project guidelines including color palette selection, screen layout and choice of graphical elements for representation of monitored parameters.
  • Create screen layouts using the drag-and-drop Custom View Editor.
  • Bind graphical elements to monitoring and command channels on company’ s remote control equipment located at customer facilities.
  • Work with customers and internal staff to test and evaluate control screens.

 

Requirements:

The successful candidate will combine graphical design skills with the ability to understand workflows and high level technical functionality of communications equipment sites.
  • Experience in graphical layout and design
  • Background in user interface configuration
  • Familiarity with drag-and-drop graphical design tools
  • Ability to understand technical system operations at a block diagram level
  • Knowledge of broadcast equipment and facilities a plus
]]>
Thu, 21 Jun 2018 00:00:00 EDT 0
<![CDATA[Technical Lead]]> Position: Technical Lead
Location: Greater Boston Area, MA
Duration: 6 months to start


Job Role and Responsibilities:
  • Technical Project Lead role focused on providing technical guidance, oversight of external development partners, driving architecture/design/development, producing key deliverables (including technical documentation), and executing design/code reviews of the next generation of Connected Health Services Platform. This role requires working closely with a globally distribute development teams in a key technical role. This individual will be a part of a growing Digital Solutions team within Global Research and Development organization.

Professional Experience:
  • 10-20 years of relevant work experience in a key Technical project Leadership role
  • Extensive working knowledge of, and practical project work with, secure M2M Communications
    • IoT (Thingworx preferred, other major IoT platform experience acceptable)
    • Sensors
    • Wearables
  • Embedded Systems and Software Development
  • Good understanding of Cybersecurity
  • Knowledge of Design Controls and Quality Systems
  • Medical Device Experience a plus
  • Mobile App Development knowledge and experience a plus
  • Working knowledge of Agile Methodology
  • Service Architectures and associated Design Patterns
  • Cloud Architecture a plus
  • Basic understanding of Data Modeling
  • Basic understanding of System and Software Integration Testing
  • Knowledge of REST, SOAP, JSON, XML
  • Exposure to System Integration and Middleware – Service Bus, HIE

Technical and Personal Skill Set:
  • IoT Platforms
  • Cybersecurity
  • Programming Languages – Java, C#, C, C++
  • Databases – PostgreSQL, SQL/NoSQL Databases
  • Linux OS
  • Technical Leadership – Project based
  • Strong verbal and written communication skills with a command of the English language
  • Demonstrated ability towards Self and Team Organization, Coordinating cross-functional distributed technical teams
  • Critical and Out-of-the-Box thinking
]]>
Wed, 08 Aug 2018 00:00:00 EDT 0
<![CDATA[UX Designer]]> Position: Sr. UX Designer

Location: St. Paul, MN (must be onsite)

Duration: 6 month contract-to-hire

Must Haves:   5+ yrs exp in design industry, experience with design systems, application design. Design degree, masters preferred.  Must have a portfolio of work to present.

Remote: No

Interview: Phone & In-Person portfolio reviews –  Must be able to interview on site

 

Must provide an example of one of the following:
  1. Design system work
  2. Complex application
  3. Data visualization
  4. Dashboard work

 

Job Description:

We are looking for a Contract Senior UX Graphic Designer for our client’ s Health Care Business Group to enhance their design function.

The person hired for this position will work with our client’ s cross-functional teams to create user-centered designs and workflows in support of important programs across their Health Information Systems Division. The person in this role will use visual design to bring experience strategies and digital products to life; participate in design research and user testing to define visual design principles, guidelines and language that expresses the client’ s brand.

 

Position Overview:
  • Create world-class user interfaces and visual designs from concept to execution for desktop solutions and mobile applications.
  • Handles major new projects in parallel, organizes and manages assignments in an agile manner in support of business plans, organizational plans and client’ s reputation and brand strategy.
  • Leads and facilitates UX design workshops with stakeholders, builds high-fidelity interactive prototypes, and conducts concept testing/usability testing and produces reports.
  • Translate interaction wireframes into visual designs that are visually engaging, simple and intuitive.
  • Convey visual design ideas in tangible forms like concepts, annotated comps and cut assets.
  • Assumes leadership role for building UX pattern library, style guide, and visual design guidelines.
  • Develop visual design languages and systems including layouts, grids, photography, iconography, UI elements and others.
  • Supports to build design knowledge by participating in divisional activities through interactions with outside technical or design organizations.
  • Apply visual language to the design of web interfaces and mobile applications for variety of devices with different screen sizes, aspect ratios and pixel densities.
  • Willingness to be fearless about driving new ideas, and finding beautiful and powerful ways to communicate them.
  • Has a considerable impact on the direct work group/team, providing coaching and leadership. Decisions may affect the organizational effectiveness of multiple work groups or teams, important programs in the department, the next higher organizational tier, and/or related activities within the direct functional area.

 

Requirements:
  • A Bachelor’ s degree or higher from an accredited University in Design, Graphic Design, Visual Communications, Industrial Design, Design Strategy or equivalent degree.
  • 3+ yrs working experience in user experience design, visual design, or similar role with experiences in designing solutions for desktop, web and mobile applications on variety platforms.

 

Preferred:
  • M.S. in Design Strategy, Graphic Design or Visual Communications, or a related field or equivalent practical experience.
  • 5-7 years relevant work experience in the design industry.
  • Experience with creating web-based products, mobile applications for iOS and Android.
  • Excellent visual design skills, layout, typography, and colors.
  • Ability to create high-fidelity design prototypes in Adobe XD, Invision, Axure, AfterEffects, Maya, HTML, JavaScript, CSS, or similar applications.
  • Experience working collaboratively with other product managers and engineers in a variety of settings and strong communication skills with the ability to articulate positions and advocate designs.

 
]]>
Tue, 03 Jul 2018 00:00:00 EDT 0
<![CDATA[UX Designer]]> Position: UX Designer

Location: St. Paul, MN

Duration: Contract-to-hire

Must Haves:   5+ years UX/UI  experience, healthcare experience, Design Degree preferred, User Center Design experience preferred

Remote: No - local candidates preferred

Interview: Must be able to interview on site

 

Job Description:

We are looking for a UX/UI Designer to join our growing Digital Health team. This team’ s focus will be cardiovascular mobile applications. This person will be working with mostly IOS and Android mobile app. We are looking for someone that brings a unique background and open mindset to the team!

 

Position Overview:
  • 5+ years experience UX Design
  • Must have strong experience with User Centered Design
  • Utilize user­ centered design principles to work with customers to create the best UX possible
  • Work with product and engineering to execute on the designs

 

Requirements:
  • 5+ years UX/UI, User center design experience
  • Must have Healthcare background – experience working with patients, physicians & nurses
  • Must be a designer – design degree preferred
  • iOS/Android application design background, plus
]]>
Tue, 03 Jul 2018 00:00:00 EDT 0
<![CDATA[UX Designer]]> Position: User Experience Designer

Location: Boston, MA

Duration: 3-6 month contract/contract -to-hire

Must Haves: UX Design experience, portfolio

Remote: No

Interview: Must be able to interview on site

 

Job Description:

 

Position Overview:
  • Design of websites, apps and gameful experiences for both business and patient centered solutions.
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Facilitate the client’ s vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
  • Assist with user testing, workshops, behavior change design and production handoff.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.

 

Requirements:
  • 3+ yrs working experience in user experience design, visual design, or similar role with experiences in designing solutions for desktop, web and mobile applications on variety platforms.
  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, prototyping, usability and accessibility concerns.
  • Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
  • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
  • Be passionate about resolving user pain points through great design.
  • Be open to receiving feedback and constructive criticism.
]]>
Mon, 30 Jul 2018 00:00:00 EDT 0
<![CDATA[Visual Experience Designer]]> Position: Visual Experience Designer

Location: Boston, MA

Duration: 3-6 month contract

Must Haves: UX Design experience, portfolio

Remote: No

Interview: Must be able to interview on site

 

Job Description:

 

Position Overview:
  • To conceive user-centered solutions, deliver compelling visual and interaction designs, keep deliverables engaging and on-brand, and drive multiple projects.
  • To conceive visual design solutions to complex product initiatives through composition, typography and interaction models, keep deliverables engaging and on-brand, and drive cross channel projects.

Requirements:
  • 3+ yrs of professional experience in designing brand identities, grid systems, editorial layouts and applications for web, desktop and mobile.
  • The ability to refine other people’ s ideas and come up with new ones to create a highly designed visual experience.
  • Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined design in a short time.
  • Self-learning, able to learn new tools quickly and work in a fast evolving environment.
  • Proven ability delivering high quality designs to clients.
]]>
Mon, 30 Jul 2018 00:00:00 EDT 0
<![CDATA[Web Content Writer]]> Position:  Web Content Writer                           
Job Location:  Radnor, PA
Interview Expectations:  Phone & In Person
Local Candidate: Local & Non – Local
Duration:  6 Months

Job Description
  • Coordinates with marketing managers, compliance, and other contributors to the website to ensure consistency in style, tone, and quality of the organization' s site.
  • Digital Editing experience within Financial Services a plus.
  • Additional Job Requirements
    • Candidate' s must be submitted with Portfolio for consideration (or Work Samples)
    • Local and Non- Local candidates
    • Possibility of extension & Possibility of going perm
    • MUST Work in Radnor (ONLY)
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